TypeClassroom Training
B100 A, South city 1, Near Signature Towers, Gurgaon, Haryana, 122001, IN
Monday, Tuesday, Wednesday, Thursday, Friday09:30 – 18:30
Certified Balance Score Card Professional(CBSCP)

Course Outline

Audience & Prerequisites

Course Outline

Schedule & Fees


Certified Balance Score Card Professional – CBSCP Training

The overall aim of the program is to make the participants understand the various aspects of Balanced Scorecard, and how it can be used as a strategy execution tool for enhancing the overall productivity of the organization. The program contains five modules designed in such a way that the candidate being trained is equipped with all the knowledge and practical competencies required to fully understand the various aspects of balanced scorecard and implement it successfully in their organization.


  • Comprehensive approaches to strategic planning, strategic management, performance measurement and target setting, initiative prioritization, performance information systems, and program evaluation
  • BSI’s Nine Steps to SuccessTM methodology for building and implementing balanced scorecard planning and management systems
  • Organization development practices, such as SWOT analysis, employee assessment planning, customer and stakeholder identification, and balanced scorecard program planning
  • Modern approaches to strategic thinking and strategy mapping
  • Communications strategy development and change management aspects of the balanced scorecard journey
  • Facilitation and coaching skills necessary to lead team workshops in the development of a balanced scorecard system for your organization
  • How to select appropriate software to collect and report performance information throughout the organization
  • How to cascade the enterprise scorecard throughout the organization

Intended Audience

  • The course is meant for people who are involved at the strategic level of an organization and who are involved in the planning and execution of the various key strategies of an organization. It is designed to cater to those professionals who are/will be involved in the process of organization development, who might not possess a valid certification of their proficiency in organization development.

Course Outline                                       Duration: 2 Days

MODULE 1: Performance Management Basics

  • What is performance
  • Reasons for performance management systems
  • What is performance planning
  • Why the balanced scorecard

MODULE 2: Understanding the Balanced Scorecard

  • What is the balanced scorecard
  • Perspectives of the balanced scorecard
  • Top 10 reasons for implementing a balanced scorecard

MODULE 3: Mission, Values and Vision

  • Mission
  • Values
  • Vision

MODULE 4: Strategic Planning Overview

  • What is strategic planning
  • Strategic management process
  • Strategic analysis
  • Strategic choice

MODULE 5: Strategy Map

  • Strategy map as a step in a continuum
  • Financial perspective: long term vs. short-term
  • Customer perspective: differentiated value proposition
  • Internal perspective: value through internal business processes
  • Learning and growth: alignment of intangibles
  • Bringing it together: the strategy map

MODULE 6: Measures, Targets and Initiatives

  • Performance measures
  • Measure for financial perspective
  • Measures for customer perspective
  • Measures for internal process perspective
  • Measures for employee learning and growth perspective
  • Criteria for selecting performance measures
  • Measure characteristics
  • Using targets in the balanced scorecard
  • Mapping and prioritizing organizational initiatives

MODULE 7: Cascading the Scorecard & Success Factors

  • What is cascading
  • The cascading process
  • Key success factors for the balanced scorecards

MODULE 8: HR Aspects of the Scorecard

  • The HR architecture as a strategic asset
  • Human capital readiness

Please write to us at info@itstechschool.com & contact us at +91-9870480053 for the course price & certification cost, schedule & location

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40 Hr certification Process: 16 Hr workshop followed by guided project work of 24 Hr

For more info kindly contact us.