TypeClassroom Training
B100 A, South city 1, Near Signature Towers, Gurgaon, Haryana, 122001, IN
Monday, Tuesday, Wednesday, Thursday, Friday09:30 – 18:30
cldm training in gurgaon

Course Outline

Audience & Prerequisites

Course Outline

Schedule & Fees


Certified Learning and Development Manager – CLDM Training

The Certified Learning & Development Manager program, of Carlton Advanced Management Institute, USA, done in India in association with Middle Earth ConsultantsThere is a significant relationship between the effective training and guidance provided by the line managers, supervisors and trainers and the levels of employee satisfaction, commitment and motivation. Training is one of the processes by which the objective of an organization is achieved. Training is commonly used and has a wide variety of connotations depending on one’s experience and background. The learning manager of the organization needs to know how to identify the need of the training, plan and organize the process of training that will be most efficient to meet the requirement. Today’s L&D manager faces tough challenges to get buy in, show effectiveness through training metrics
This workshop helps you identify a wide range of training needs based on the paradigm of learner and creates a climate that supports effective learning.


  •  Get a comprehensive, information packed courseware during the program and for back home use
  •  Learn from the industry experts who have a vast experience in the area of learning and development
  •  Network with other professionals with same background and interest
  •  Brand yourself as a certified learning and development manager
  •  Unique “risk free” money back guarantee
  •  Your satisfaction is guaranteed

Intended Audience

  • HR professionals, manager’s line supervisors and trainers, Learning and Development manage

Course Outline                                       Duration: 2 Days

MODULE 1: Competency Basics and Competency Mapping

  • What is competency
  • Competency iceberg model –
  • Why competencies, Classification of competencies – functional, behavioral, threshold, differentiating
  • Measuring Competency using BARS
  • Creating competency maps using JEA, critical incident method etc
  • Quan competence framework

MODULE 2: Competency Assessment

  • Competency assessment through cognitive ability tests, biodata instruments, structured interviews, job knowledge tests, diagnostic and promotion tests
  • Gilbert’s model for individual diagnosis through internal and environmental variables
  • Training needs analysis through BARS and Competency mapping, Peer Reviews, Self Reviews, upward assessment,360 degree feedback
  • What are assessment centers
  • Types of assessment center techniques including psychometric tests, in-tray exercises, role-plays, written exercises etc.
  • Steps in creating an assessment center like creating competency maps, identifying game matrix, creating evidence formats

MODULE 3: Training Design

  • Training design steps – setting of goals and objectives, selecting correct mode of training
  • Setting learning goals – affective, behavioral and cognitive
  • What are objectives – Specific, Measurable, Achievable, Relevant, Time-bound
  • Bloom’s taxonomy of learning, Specifying objectives, Assess modes
  • 8 Key aspects of a good design – moderate level of content, balance between ABC learning etc.
  • David Kolb’s learning styles model – concrete experience, reflective experience, abstract conceptualization, active experimentation

MODULE 4: Training Evaluation and ROI

  • Training evaluation and follow-up –Proving, learning, improving, controlling
  • Four levels of Kirkpatrick training evaluation process – reaction, learning, behavior, results, Reaction level – evaluation of the program
  • Tests construction, Action planning- level 3 assessment, Producing the action plan
  • Assessing the ROI of training & Costs in calculating ROI – Promotional costs, administration costs, faculty costs, student costs, evaluation costs
  • Sample measures including total assets, training investment per person, value added per employee, motivation index

Module 5: Management Buy In Perceptual ladder

  • Buy in model through metrics like Human Capital Readiness Index, RATER Model

Please write to us at info@itstechschool.com & contact us at +91-9870480053 for the course price & certification cost, schedule & location

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40 Hr certification Process: 16 Hr workshop followed by guided project work of 24 Hr

For more info kindly contact us.