TypeClassroom Training
Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM)



Course Outline

Schedule & Fees


Customization in Microsoft Dynamics 365 for Sales & Customer Service (CRM) Training

Customization in Microsoft Dynamics 365 for Sales and Customer Service course is 2 Day training course helping individual and groups who needs to learn and extend their aptitudes to tweak the Microsoft Dynamics 365 for Sales and Customer Service module. This course from ITS on customization of MS progression 365 for Sales and CRM is intended to grant center comprehension of different instruments accessible for customizing and reproducing the Dynamics 365 experience for your particular Sales and Service necessities.
Students will learn point by point well-ordered guidelines to make arrangements, substance, fields, Entity relationship, alter frames, perspectives, reports and dashboards. The preparation modules concentrate on execution and comprehension of how these apparatuses can be best connected to make custom articles, computerize undertakings, adjust the UI and different dreary exercises.


  • Introduction to Microsoft Dynamics 365
  • Customization of Microsoft Dynamics 365 Solutions
  • Fundamentals of Entity & Field Customizations
  • Customizing Forms
  • Additional Field Customization
  • Customizations for Mobile
  • Views & Visualizations
  • Relationships & Business Rules
  • Customizations for Interactive Service Hub.


  • Basic knowledge of business process & table relationship

Course Outline                                                  Duration: 2 Days

• Introduction to Customizing Dynamics 365
• Introduction to Dynamics 365 Solutions
• Entity and Field Customization Basics
• Addition Field Customizations
• Relationships
• Customizing Forms
• Business Rules
• View and Visualizations
• Customizing for Interactive Service Hub
• Customization for Mobile


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Please write to us at info@itstechschool.com & contact us at +91-9870480053 for the course price & certification cost, schedule & location

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