TypeClassroom Training
Time2 Days
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ITIL-INTERMEDIATE SERVICE OPERATION

ITIL v3 Intermediate SO – Service Operation Training Course & Certification

Description

Audience & Prerequisites

Course Outline

Schedule & Fees

Certification

ITIL Intermediate Service Operation Training Course

This qualification provides a complete management-level overview of ITIL Service Operation including all its related activities. The ITIL Intermediate service operation certifications are available to anyone that has passed the ITIL Foundation exam. ITIL Service operation is one of the many Intermediate qualifications as you need. ITS is running ITIL service operations training along with certification in Gurgaon. ITIL service operation examination is also available, you can book your ITIL service operation exam at our Gurgaon location. ITS is providing training on ITIL service operations in India and abroad along with examination. For ITIL service operation trianing at Gurgaon, please contact @ : +91-9870480053

Intended Audience for ITIL Intermediate Service Operation certification

  • Chief Information Officers (CIOs)
  • Chief Technology Officers (CTOs)
  • Managers
  • Supervisory Staff
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Planners
  • IT Consultants
  • IT Audit Managers
  • IT Security Managers

Prerequisites

Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management which must be presented as documentary evidence to gain admission
Candidates who hold the following ITIL qualifications are also eligible, and similar evidence will be required:
• Earlier ITIL (V2) Foundation plus Foundation Bridge
• ITIL Expert Certificate in IT Service Management (achieved via Service Manager or Practitioner bridging routes)

Course Outline

  • Introduction to Service Operation
  • Service Operation principles
  • Service Operation processes
  • Common Service Operation activities
  • Organizing for Service Operation: functions
  • Technology considerations
  • Implementation of Service Operation
  • Challenges, critical success factors and risks.
Delivery Mode Location Course Duration Enroll
Classroom Training Gurgaon 2 Days Enroll Now

There are no upcoming events at this time.

Please write to us at info@itstechschool.com & contact us at +91-9870480053 for the course price & certification cost, schedule & location

Drop Us a Query

  • Number of Questions: 8 Questions per paper
  • Duration: 90 minutes for all candidates in their respective language
  • Passing Score: 28 marks required to pass (out of 40 available) – 70%
  • Test Format: Multiple Choice

For more info kindly contact us.