ITIL Certification Training

ITIL Expert Trainer
Official Axelos Training
Official Axelos Training Courseware
Certification Exam Fee Included
Lunch Buffet Included
Guaranteed To Run Batch (GTR)
100% Passing Assurance

Free Mock Test

ITIL Bootcamp

Validate and Expand your ITIL Knowledge

Build hands-on skills and prepare for ITIL certification exams with a ITIL boot camp training course from Innovative Technology Solutions. Our boot camps are designed to immerse you in the material you need to master, so you can successfully validate and expand your skills. Count on our expert senior ITIL instructors to get you up to speed quickly.


ITIL Description


In these volatile markets, industries need to adopt best practices for process management, in order to ensure that they stay ahead of the competition and generate profits. The Information Technology Infrastructure Library (ITIL®) is a core set of best practices for IT service management which serve to align IT services with business needs. ITS brings you a course on ITIL® Foundation that introduces the key elements, concepts and terminology used in the ITIL® Service Lifecycle. With ample exercises, mock tests and a comprehensive courseware, you will be thoroughly prepared to attempt the ITIL® Foundation certification and implement the principles to meet real-world challenges. Note that Innovative Technology Solutions is an Accredited Training Organization(ATO) of PEOPLECERT and a Certified Partner of Axelos for ITIL® Trainings.

The ITIL® Foundation online training programme trains candidates to communicate effectively in their companies as well as with customers and decreases response time. Innovative Technology Solutions  provides online classes in the subject that are conducted by their highly trained faculty. The E-learning program is well structured and keeps you ahead of your competitors.

What you will learn?

On completion of this workshop and successful attempt of the examination, candidates will become proficient in:

  • Thoroughly understand the concepts, terms and terminology of ITIL®
  • Understand ITIL® best practices and how to implement them to streamline processes for continuous improvement
  • Understand the fundamentals of Service Management and Service Lifecycle to improve business decisions and optimize customer expectations
  • Get thorough preparation for ITIL® Foundation certification

How to get Certified in ITIL


ITIL Foundation

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management.


ITIL Intermediate

The ITIL v3 Intermediate certification is available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate.


ITIL Expert

Many IT providers now find themselves managing more suppliers’ employees than staff of their own. Indeed, it is argued with the increasing popularity of service integration approaches that the informatics professional of the future will need to have Expert

Key Features

Manage Business Risk for your Services
Minimize Service Disruption
Obtain value for money from your service provider
Ensure your customers can use the services when and where needed
Support Marketing & Consumption of your services

About ITIL

In 1980’s, Information Technology Infrastructure Library (ITIL) is developed by Central computer and Telecommunications Agency (CCTA), it was the time when the UK was struggling with Challenges in IT Department. In the initial version there was a lots of books which Covers the particular practices within ITSM.

ITIL Version 1 turns to more than 30 volumes in 1986-1996, that was the time when this version is used by many of the IT companies. Due to very technical in nature, this version got upgraded in to next version i.e ITIL Version 2, in 2001. This version is much more accessible and focused as compared to the previous one.  This new version of ITIL is a now a combination of 9 Management Sets. Out of them 2 Service management Sets were used more commonly across IT Sector. ITIL Version 2 Glossary were come in to picture in 2006.

Central Computer and Telecommunications Agency was combined with Office of Government Commerce (OGC) in the same year when ITIL Version 2 was launched. In 2007, this organization launched the next version of ITIL called ITIL Version 3(V3) or ITIL 2007 Edition or ITIL Refresh Project.

Now V3 reduced from 9 Volumes to 5 Volumes and specifies the concept of Service Lifestyle. These were named as:-

  1. Service Strategy(SS)
  2. Service Design(SD)
  3. Service Transition(ST)
  4. Service Operations(SO)
  5. Continual Service Improvement(CSI)

Then in 2009, all the previous version was removed after order by Government Commerce. An upgraded version of 2007 Edition was published in 2011. This was the last version which was revised.

ITIL Foundation Exam Preparation

ITIL Mock test are nothing but trial exams that and ITIL aspirants take before appearing for the ITIL foundation exam so that they can assess their level of preparation. ITIL Foundation exam is an expensive exam and one should not attempt the ITIL exam without taking ITIL Mock exams. ITIL foundation is kind of mandatory qualification for IT and ITES professionals. If you are going for ITIL foundation exam or ITIL exam without preparation it means you are taking a risk of USD 170. Hope you would not like to take that risk.

Benefits of ITIL Mock Test or ITIL Foundation Exam Preparation

  1. Familiarity with Test environment
  2. Increase speed & Accuracy
  3. Time management
  4. Better understanding of questions

All exams are with limited time, so same in ITIL foundation exam, 40 questions in 60 minutes and passing score is 70%, so one need to be fast. ITS.  ITIL mock test series will make you good in time management while attempting real ITIL exams.

  1. ITIL v4 Foundation Preparation Exam 
  2. ITIL v3  Foundation Preparation Exam – 1
  3. ITIL v3 Foundation Preparation Exam – 2
  4. ITIL v3 Foundation Preparation Exam – 3
  5. ITIL v3 Foundation Preparation Exam – 4

As ITIL foundation exam is expensive exams and moreover it is investment for your future, so we make sure you should pass the actual exam. Our ITIL Mock test series will give you similar kind of questions or consider them latest ITIL foundation exam dumps, which helps you to understand the questions in better and easy way.

What Enterprise Customer Say ?


What ITIL® examinations can be taken and what are the entry requirements?

The ITIL® certification scheme offers a series of certifications which focus on different aspects of the ITIL Framework.
ITIL Foundation – There are no prerequisites as such & anyone who wants to pursue career in it industry can go for link (Foundation) certificate.ITIL Foundation certification is the entry level certification in ITIL Journey
ITIL Intermediate – In order to go for any ITIL intermediate certification (Lifecycle or Capability Module) you need to has itil foundation credentials.
ITIL Expert Journey – In order to become ITIL Expert, you need to go through different ITIL Training Modules & have to clear the associated Certification Exams as well, in doing so you will get certain Credits. To achieve ITIL Expert credential you need a total of 23 Credits.

What are the delivery methods for ITIL accredited training courses?

At Innovative Technology Solutions we offer ITIL Training in 3 different training modes –
1.Classroom Training in India (Includes – Training + Accommodation + Meals + Airport Pick Up & Drop + Daily Transportation + Other Facility).
2.Online Instructor Led Training which you can take at the comfort of your office or home.
3.Onsite Training Mode – Where we send our trainer to your location to deliver the training at your premise, if you have multiple participants (more than 5 pax) for training.

Who are the trainers for classroom & online (OILT) training?

Innovative Technology Solutions (ITS) is an Authorized Training Partner of Axelos and provides best in industry official training programs delivered by highly experienced trainers in the IT Training Industry.

What Jobs could I get after becoming ITIL Certified?

If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL®-based IT service management.

At a mid-management level, with a minimum of eight years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

If you want to get into an ITIL® consulting role, you need to be wired a different way. You should be someone who automatically notices inconsistencies in processes and thinks about optimization. Let’s take a non-IT scenario for example. In a restaurant, a hostess seats you. A waiter takes the order. A food runner transports food, and the busser clears the table. None of these roles can be done in isolation. When you visit a restaurant, do you observe this process? Do you notice changes and think about what works, what doesn’t? If you see and think in this manner, you could very well excel in a process consultant/process developer role. Process consultants typically have an excess of 10 years of experience and love to dig their hands deep into all activities, inside ITIL® and out. It is a highly respectable job in the industry, but you have to love documenting processes and creating flow charts.

Last but not the least; you could be an ITIL® trainer. With ITIL® in huge demand by employers, many job seekers are going the ITIL® way. If you want to be a trainer, study every ITIL® process in detail. An ITIL® trainer will need to put on the hat of an academic to better train students on the art of ITIL®.

What does our Training fee includes?

Classroom Training Fee includes –

• Official Training with Official Training Material
• Certification Exam Fee
• Accommodation & Meals (In 3 Star Hotel)
• Airport Pick Up & Drop
• Daily Transportation Facility
• Free Wi-Fi facility at training center & Hotel
• 100% Passing Guarantee

Online Training Fee includes –

• Official Training with Official Training Material
• Certification Exam Fee
• 100% Passing Guarantee

How do I book my exam?

At ITS your training fee includes d certification exam fee, so exam will be booked directly by ITS

Will my ITIL certificates expire?

The ITIL certificates do not expire. However, there are different versions of ITIL v3 2011 being the latest version. Once a new version of the course is launched, you will need to get certified again.

What certification will I receive after completing the training?

After successful completion of the training & clearing the exam, you will be awarded the Official Certification from Axelos.

What happens if I fail an exam?

At Innovative Technology Solutions, We give 100% passing assurance so if some1 fails in d examination or fails 2 clear d examination, we offer 2nd shot(Reattempt) free of cost.



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Innovative Technology Solutions heading towards global leading IT and Professional skills development training and solution provider company. ITS in association with Software and Hardware developer companies providing training and solutions to many large and small enterprises across the Globe. ITS is preferred vendor for MNC’s like HP, EMC and many more for providing Training Rooms and arranging infrastructure for training needs in APAC / APJ region. ITS is well known for adopting Innovation in training delivery and always updated with relevant content for delivery by excellent instructors. ITS is known to be most flexible in customization of training content and ready to deliver training at any time zone.


ITIL Foundation
ITIL Intermediate
ITIL Expert

ITIL Training in Gurgaon | ITIL Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ITIL as per the customer requirement. Our training programs is specially designed for  professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ITIL Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ITIL from our ITIL Training. Our ITIL Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ITIL.

Innovative technology solutions is well-equipped ITIL Training Center in Gurgaon. Innovative Technnology solutions is the well-known ITIL Training Center in Gurgaon with appropriate infrastructure and lab facilities. ITIL labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ITIL Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ITIL Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ITIL Training Introduction

ITIL is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ITIL services for their cloud hosting solutions. Major of companies required the employees who are hands on ITIL. After visualizing the demand of ITIL, Innovative Technology solutions started offering ITIL training in Gurgaon for individual and ITIL training for corporates. Innovative Technology solutions do offers trainings on ITIL in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ITIL Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ITIL training
  • Standard training curriculum as suggested by Principle.
  • ITIL training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

Corporate training on ITIL

Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ITIL training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ITIL training. Professionals from USA, UK and other countries also enrol themselves for our Online ITIL training programme.  Taking online or classroom ITIL training from India is always cost effective.