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ITIL V3 INTERMEDIATE SOA (PALVELUJEN TARJOUKSET JA SOPIMUKSET)

ITIL v3 Intermediate SOA - Palvelutarjoukset ja sopimukset Koulutuskurssi ja sertifiointi

Kuvaus

Yleisö ja edellytykset

Opintojakson sisältö

Aikataulu ja palkkiot

Certification

ITIL v3 Intermediate SOA -koulutuskurssi

ITIL® 2011 -ammattitutkinto: Service Offerings and Agreements (SOA-sertifikaatti) on vapaasti käytettävissä oleva pätevyys, mutta se on myös osa ITIL® Intermediate Capability stream ja yksi moduuleista, jotka johtavat ITIL® Expert Certificate -sertifikaattiin IT Service Managementissa. Tämän koulutusmoduulin ja siihen liittyvän kokeen ja todistuksen tarkoituksena on antaa, testata ja validoida alan käytäntöjä koskevat tiedot Service Management kuten on dokumentoitu ITIL® Service Lifecycle ydinjulkaisuissa.

Intended Audience for ITIL v3 Intermediate SOA

Palvelutarjonta ja sopimusten kelpoisuus sopisi hakijoihin seuraavissa tietotekniikkatehtävissä tai -alueilla:

  • Kapasiteetin hallinta
  • Saatavuushallinta
  • Muuta Manager
  • Tietoturvapäällikkö
  • Sovellukset Tuki
  • IT Operations Manager
  • Verkon hallinta ja käyttö
  • Verkkotuki
  • Liiketoiminnan jatkuvuuden hallinta
  • Security Manager
  • Palvelusalkunhallinta
  • Toimittajasuhdepäällikkö.
Edellytykset
Hakijoille, jotka haluavat kouluttaa ja tutkia tätä pätevyyttä varten, on jo oltava ITIL-sertifikaatti IT-palveluhallinnossa, joka on esitettävä asiakirjojen todistuksena,
Hakijat, joilla on seuraavat ITIL-pätevyydet, ovat myös tukikelpoisia, ja vastaavia todisteita vaaditaan:
• aiempi ITIL (V2) -säätiö ja säätiön silta
• ITIL-asiantuntijan sertifikaatti IT-palvelunhallinnassa (saavutettu palvelupäällikön tai harjoittelijan välisillä reiteillä).
Ehdokkaita suositellaan:
• Voidaan osoittaa perehtyneisyyttä IT-terminologiaan ja ymmärtää operatiivista tukea ja analyysiä oman liiketoimintaympäristönsä puitteissa
• on kokemusta työskentelystä palvelunhallintakyvyssä palveluntarjoajaympäristössä, vastuussa ainakin yhdestä seuraavista johtamisaloista:
• Tapahtumien hallintaprosessi
• Tapahtumien hallintaprosessi
• Pyydä täyttämisprosessia
• Ongelmanhallintaprosessi
• Access-hallintaprosessi
• Palvelutiski
• Tekninen hallinta
• IT-toiminnan hallinta
• Sovellusten hallinta
.
Ennen kuin koulutukseen osallistuu sertifiointia, on myös erittäin suositeltavaa, että ehdokkaat lukevat ITIL Service Lifecycle -sarjan julkaisuja ja erityisesti ITIL Service Operation -julkaisua

Opintojakson sisältö

  • Yleiskatsaus SOA-prosesseista ja perusperiaatteista
  • SOA-liiketoiminnan arvo
  • Miten SOA-prosessit perustuvat hyvään liiketoimintapaikkaan?
  • Miten SOA-prosessit perustuvat hyvään ymmärrykseen sijoitetun pääoman tuotosta (ROI)
  • Palvelujen tarjontaan ja sopimuksiin liittyvän opetusohjelman elinkaaren eri vaiheet
    SOA: n roolit ja vastuut
  • Teknologia ja toteutusperiaatteet
  • Haasteet, kriittiset menestystekijät ja riskit
ToimitustapaSijaintiKurssin kestokirjoittautua
Luokkahuoneen koulutus Gurgaon 2 DaysIlmoittaudu nyt

Tuleva koulutus

joulukuu 2018

15
joulukuu 2018

Gurgaon,

B 100 A, Etelä-kaupunki 1, Lähellä allekirjoitus tornit,

Gurgaon,

Haryana

122001

Intia


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ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

Lue lisää »

22
joulukuu 2018

Gurgaon,

B 100 A, Etelä-kaupunki 1, Lähellä allekirjoitus tornit,

Gurgaon,

Haryana

122001

Intia


+ Google Map

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE SERVICE TRANSITION

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Lue lisää »

Kirjoita meille osoitteessa info@itstechschool.com ja ota yhteyttä osoitteeseen + 91-9870480053 kurssin hinnasta ja sertifiointikustannuksista, aikataulusta ja sijainnista

Anna meille kysymys

  • Kysymysten lukumäärä: 8 Kysymyksiä paperille
  • Kesto: 90 minuuttia kaikille ehdokkaille heidän omalla kielellään
  • Tulospisteet: 28-merkinnät vaaditaan siirrettäväksi (40 käytettävissä) - 70%
  • Testimuoto: Monivalinta

Lisätietoa ystävällisesti ota yhteyttä.

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