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ITIL v3 Curso de Formación Intermedio e Certificación


Audiencia e requisitos previos


Descrición xeral do curso de formación intermedio ITIL v3

o Certificación intermedia ITIL v3 is available to anyone that has passed the Exame da Fundación ITIL. Ten unha estrutura modular con cada módulo que proporciona un enfoque diferente na Xestión de servizos de TI. Podes obter o máximo de tantos ou tantos títulos intermedios que necesites. Os módulos Intermediate entran en máis detalle que a certificación da Fundación e proporcionan certificación recoñecida pola industria. O Certificaciones ITIL Intermedio are divided into two categories – Service Lifecycle and Service Capability. Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine management and technical knowledge. It is recommended that you have prior exposure to basic concepts in IT and at least two years’ professional experience working in Xestión de servizos de TI antes de realizar calquera dos módulos de ITIL Intermediary.

O fluxo de ciclo de vida do servizo céntrase nas prácticas ITIL® dentro do contexto do ciclo de vida do servizo. O foco principal é o ciclo de vida propio, así como os procesos e os elementos de práctica que se utilizan nel.

O fluxo de capacidade de servizo é para aqueles que desexan obter unha comprensión en profundidade do específico ITIL® procesos e roles. O foco principal está en actividades de proceso, execución de procesos e uso en todo o ciclo de vida do servizo de TI.

Intended Audience for ITIL v3 Intermediate Certification

O grupo obxectivo do ITIL Intermedio O certificado SO inclúe, pero non está restrinxido a:

  • Xefe de Oficiais de Información (CIO)
  • Director de Tecnoloxía (CTO)
  • Xestores
  • Persoal de supervisión
  • Xefes de Equipo
  • Deseñadores de servizos
  • Arquitectos de TI
  • Planificadores de TI
  • Consultores de TI
  • Xestores de auditoría informática
  • Xestores de seguridade informática

Para máis información póñase en contacto connosco.

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