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ITIL MANAGING YAKE DA LIFECYCLE

ITIL Sarrafawa A Tsakiyar Aiki - ITIL MalaC Training Course & Certification

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Masu sauraro & kaddara

Jagoran Bayanan

Jadawalin & Kudin

Certification

ITIL Managing Across The Lifecycle – ITIL MALC Shirin Ilimi

Manufar Manajan Gudanar da Hanya (MALC) shi ne don bawa 'yan takarar basira don tallafawa sabis ta sabis ta hanyar haɓaka matakai na rayuwa. Tambayar ta nuna cewa 'yan takarar sun koyi darajar ɗaya sarrafa sabis yin aiki kamar yadda ya saba wa yankuna masu rarraba. Shirye-shiryen ITIL® da ayyuka, kamar yadda aka koya daga ƙididdigar Lifecycle da Rarrabobi na takaddun shaida, an saka su a cikin mahallin kawo wannan darajar.

Ana nufin sakamakon ilmantarwa don kawo dan takarar daga ITIL® ilimin da ke cikin abun ciki na aikace-aikacen ITIL® da haɗin haɗin kai, da kuma samar da basira waɗanda za a iya amfani da su a wurin aiki a cikin hanya mai ma'ana. Ana gwada gwaji da ingantaccen ilimin a cikin yanayin BloomNonX (kimantawa) da kuma matakin 4 (kimantawa), yana nuna mayar da hankali kan haɗin kai idan aka kwatanta da matakan na ITIL® 5.

Duk da yake MALC ta ƙunshi cikakkun ra'ayi na Gudanarwar Gidan Sabis, misali wadanda suka shafi aikin gudanarwa da kuma aikace-aikacen aikace-aikacen, ba a nufin su koyar da waɗannan ayyuka ba, maimakon komawa gare su kamar yadda ake amfani da aikace-aikacen ITIL®. Akwai fahimtar fahimtar wadannan abubuwa har yanzu. Wannan ƙirar ya fi mayar da hankali akan daidaitawa, tsarawa, yin amfani da aunawa ITIL® ayyuka a cikin tsarin aiki mai haɗawa:

  • Ta yaya Sashin Sabin Sabin Sabunta ya zama cikakke cikakke
  • Tsarin haɓakawa da haɓaka
  • Haɗin bayanan / bayani / ilimin

Makasudin ITIL Manajan Aiki Aikin Kwalejin Rai

  • Mahimman bayani na Sabin Sabin Sabis
  • Sadarwa da masu gudanarwa
  • Hanyar haɗin Gudanar da Sabis na Gidan Rediyon Sabis
  • Gudanar da sabis a duk fadin Sabin Sabis
  • Gudanar da mulki da kuma tsarin Ƙungiya
  • Aiwatarwa da inganta ingantaccen sabis.

Amfani da masu saurare na ITIL Gudanar da Aiki A Tsarin Hanya

Tsarin Gudanar da Harkokin Cikin Gida zai kasance da sha'awar:

  • Mutanen da suke buƙatar fahimtar tsarin kasuwanci da kulawa game da Lifecycle da kuma yadda za a iya aiwatar da shi don inganta halayyar sabis na sabis na IT a cikin kungiya
  • Kowane mutum yana neman takardar shaidar ITIL a Kasuwancin Kasuwancin IT wanda wannan cancantar shine ƙaddamarwa na ƙarshe wanda ke jagorantar takaddun shaida.
  • Kowane mutum yana neman ci gaba ga Master ITIL a Gudanarwa na Sabis ta IT wanda Kwararrun ILIL ya zama dole
  • Matsayi na al'ada ya haɗa da (amma ba a ƙuntata shi ba): CIO, Babban Kwamfuta na IT, IT Manager da Supervisor, Kwararren IT da kuma Kwararren Kayan aikin IT.

Abubuwan da ake buƙata don ITIL Manajan Tsarin Sharuɗɗa na Lifecycle

Wajibi ne da za a horar da su kuma a bincika don wannan cancantar dole ne su sami kyauta guda biyu (2) daga Takaddun Foundation na ITIL kuma dole ne, a matsayin mafi mahimmanci, sun sami ƙarin biyan kuɗin 15 zuwa akalla 17 kyauta. 15 ƙididdiga za a iya samuwa daga ITIL Intermediate qualifications. Wasu ƙididdiga daga baya bayanan ITIL da kuma cikakkiyar cancanta na iya ƙidayawa ga ƙididdiga na 15. Masu riƙe da Takaddun shaida na ITIL a IT Management Management sun cancanci. Dole ne 'yan takara su cancanci samun takardun shaida game da dukkanin kuɗin da aka ba su.

Jagoran Bayanan

MALC01: Mahimman ra'ayoyi na bautar sabis
• Gudanar da ayyuka da gudanar da sabis
• Saitunan sabis
• Matsayin sabis a ɗayan ƙananan matakai na bautar sabis
• Wasu mahimman bayanai.

MALC02: Sadarwa da masu gudanarwa
• Tattaunawa na tafiyar da harkokin kasuwanci a duk fadin bautar sabis, da kuma rawar da ke tsakanin haɗin kasuwanci a cikin sadarwa
• Gudanarwar gudanarwa da sadarwa
• Darajar sadarwa mai kyau kuma tabbatar da gudana a fadin bawan sabis.

MALC03: Haɗaka tafiyar matakan kulawa da sabis na bautar sabis
• Haɗin haɗin tafiyar da sabis ɗin ta hanyar bautar sabis
• tasiri na tsarin sabis na wasu matakai na bautar sabis
• Darajar hangen nesan sabis na sabis lokacin tsara zanewar sabis
• Bayanai da samfurori na matakai da kuma matakai a cikin sabis na bautar
• Daraja ga kasuwanci da kuma musayar dukkanin matakai a cikin sabis na rayuwar ITIL.
MALC04: Gudanar da ayyuka a duk fadin bawan sabis
• Bayyanawa da kima ga abokin ciniki da masu buƙata bukatun da bukatun a kowane bangare na matakan bautar sabis, da kuma tabbatar da fifiko mafi dacewa da aka ba su
• Ta yaya shirin kunshin sabis ya samar da haɗin tsakanin zane sabis, sauya sabis da aiki
• Gudanar da tafiyar matakai na giciye don tabbatar da tasiri da haɗin kai a duk lokacin da ake buƙatar saitunan sabis
• Aiwatarwa da inganta ayyukan, ta amfani da maɓallin tushen bayanai don gano ainihin bukatar inganta
• Kalubalen, matsaloli masu mahimmanci da kuma hadari na matakan bautar rayuwa, da rikice-rikice da rikice-rikice a duk fadin bautar sabis.
MALC05: Gudanar da mulki da kungiyar
• Gudanar da mulki
• Tsarin tsarin aiki, basira da fasaha
• Yanayin sabis da kuma dabarun sabis.
MALC06: Sakamakon

• aunawa da nuna darajar kasuwancin
• Ƙayyade da amfani da ma'auni
• Zane da kuma ci gaba da zane-zane da hanyoyi
• Kulawa da sarrafa tsarin
• Amfani da kayan aikin kayan aiki don ƙara haɓakawa na kayan aiki da sabis na sabis na IT.
MALC07: Aikatawa da inganta haɓaka sabis
• Aiwatar da gudanar da sabis
• Gudanar da kulawar sabis
• Inganta jagorancin sabis
• Mahimman shawarwari don aiwatarwa da inganta ingantattun ayyukan gudanarwa da ayyukan da kansu
• Mahimman bayanai a yayin shiryawa da aiwatar da fasaha na gudanar da sabis.

Upcoming Events

Yuni 2018

30
Yuni 2018

Gurgaon,

B 100 A, Birnin 1 na Kudu, kusa da Towers Towers,

Gurgaon,

Haryana

122001

India


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Shirye-shiryen Intermediate Service (SD - 30th Yuni 2018)

ITIL- DUNIYA GASKIYA GASKIYA

Ayyukan Nano Hanyoyin Kasuwanci suna gudanar da horon 1 a shirin ITIL na Tsakiyar Tsarin Mulki (SD) daga 30th Yuni 2018.

Gano karin »

Yuli 2018

01
Yuli 2018

Gurgaon,

B 100 A, Birnin 1 na Kudu, kusa da Towers Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Matsakaici - Taswirar Sabis (SS - 1st Yuli 2018)

ITIL-DUNIYA GASKIYAR GABATARWA

Ayyukan Nano Hanyoyin Kasuwanci suna gudanar da Hakan na 1 a kan Yarjejeniyar Tsarin Mulki na ITIL (SS) daga 1st Yuli 2018.

Gano karin »

07
Yuli 2018

Gurgaon,

B 100 A, Birnin 1 na Kudu, kusa da Towers Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Matsakaici - SO (7-07-2018)

ITIL-DUNIYA GARANTI

Ayyukan Nano Hanyoyin Kasuwanci suna gudanar da 2 kwanakin horo a kan ITIL Intermediate - Ayyukan Gida daga 07th Yuli 2018 zuwa 08th Yuli 2018.

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