typeAikin Kwalejin
Time3 Days
rajistar
Mai koyar da ITIL

ITIL Shirin Harkokin Kasa da Takaddun shaida

description

Masu sauraro & kaddara

Jagoran Bayanan

Jadawalin & Kudin

Certification

Shirin Harkokin Ilmin Harkokin ILIL

Ganin cewa ITIL® Foundation mayar da hankali akan 'me' kuma 'me yasa', ITIL® Practitioner yana nuna 'yadda' fara fara tsarin ITIL® da kuma daidaita shi zuwa yanayin yau da kullun, yana ba mutane ƙarin amincewa da ikon su na tsarawa da kuma taimakawa wajen shirin shirin ITSM.

ITIL® Practitioner tana ba da jagorancin jagorancin tallafi ga manufofin kasuwancinku, ƙaddamar da basira da ake bukata don amfani da ka'idodin ITIL® a cikin kungiyar kuma tabbatar da darajar kasuwanci ta hanyar samar da ayyuka masu dacewa da kuma dacewa. A lokaci guda, hanya da cancanta ya ba da tabbaci ga manajoji cewa masu karatun shirye-shirye suna shirye su fara da kuma cimma nasarar aiwatar da ayyukan da ake bukata. ITIL® Practitioner mayar da hankali ga Cibiyar Harkokin Gida ta Kasuwanci (CSI) ta hanyar hanyar tsara tsarin gyare-gyare.

ITIL® Practitioner Har ila yau, ya shafi sassa uku masu mahimmanci don samun nasara ga duk wani shiri na bunkasa:

  • Gudanar da Gudanarwa;
  • Sadarwa;
  • Matakan da matakan.

The Mai koyar da ITIL guidance follows 9 Guiding Principles:

  • Ziyara akan darajar
  • Zane don kwarewa
  • Fara inda kake
  • Aiki aiki tare
  • Ci gaban gwargwado
  • Biye kai tsaye
  • Ku kasance m
  • Yi aiki tare
  • Kula da shi sauƙi.

ITIL® Practitioner ba zai maye gurbin duk wanda ya dace da ITIL ba. Yana da dacewa da, kuma ya dace da, tsarin yanzu na shirin ITIL. Kwararrun ILIL ba abu ne da ke buƙata don cancantar Yarjejeniyar Matsakaici na ITIL ba.

manufofi

Bayan kammala karatun bayanan da aka gwada game da takaddun shaida, masu digiri na iya sa ran za su iya:

  • Yi amfani da Kasuwancin Kasuwancin IT wanda ke da mahimmancin direbobi na ci gaba da inganta sabis;
  • Yi amfani da ka'idojin jagororin ILSM a cikin mahallin duniya;
  • Aiwatar da tsarin CSI don gudanar da ingantattun abubuwa a cikin mahallin kungiya;
  • Yi amfani da ƙididdiga da ma'auni don sauƙaƙe ci gaba na sabis;
  • Sadarwa yadda ya kamata don sauƙaƙe ci gaba da inganta sabis;
  • Aiwatar da gyaran gyare-gyare na ƙungiyoyi don tallafawa ci gaba na inganta sabis;

nufin masu saurare

Masu sana'a na IT, masu goyon baya na IT, masu injiniyar aikace-aikacen, ma'aikata da masu gudanar da kasuwanci, kowane memba na ƙungiyar IT wanda ke da hannu wajen ba da sabis na IT

abubuwan da ake bukata

ITIL kafuwar v3 daidai, v3 ko 2011 wani bukata ne mai bukata.

Jagoran Bayanan

Gudanar da Ayyukan Sabis

  • Adop da daidaitawa
  • VOCR: darajar, sakamakon, farashin, da kuma hadari

ka'idoji

  • Ziyara akan darajar
  • Zane don kwarewa
  • Fara inda kake
  • Aiki aiki tare
  • Ci gaban gwargwado
  • Biye kai tsaye
  • Ku kasance m
  • Yi aiki tare
  • Kula da shi sauƙi

Harkokin Aminci na Sabis

  • Menene hangen nesa?
  • Ina muke yanzu?
  • A ina za mu so?
  • Yaya za mu isa can?
  • Yaya muka san mun isa?
  • Yaya zamu ci gaba da damuwa?

Gudanar da Canjin Kungiya (OCM)

  • Mene ne OCM?
  • Sources na juriya
  • Mutane miƙawa
  • Gudanarwar gudanarwa
  • Taimako gudanarwa
  • Gudanar da juriya
  • Ƙarfafa

Matakan ƙididdiga da ƙididdiga

  • CSFs da KPIs
  • Ƙaddarar hanyoyi da ƙaddarar tasiri
  • Ƙungiyoyin matakan
  • Ƙimar
    Rahoto

sadarwa

  • Abubuwan da aka kawo ta hanyar sadarwa mara kyau
  • Amfanin sadarwa mai kyau
  • Sadarwa da mahimmanci
  • Bayanan sadarwa
  • Nau'in sadarwa

Wasanni mai zuwa

Disamba 2018

15
Disamba 2018

Gurgaon,

B 100 A, Birnin 1 na Kudu, kusa da Towers Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

Gano karin »

22
Disamba 2018

Gurgaon,

B 100 A, Birnin 1 na Kudu, kusa da Towers Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-MUTANE GASKIYAR GASKIYA

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Gano karin »

Da fatan a rubuta mana a info@itstechschool.com & tuntube mu a + 91-9870480053 don farashin farashi & takardun shaida, tsarawa da wuri

Drop Us a Query

Don ƙarin bayani mai kyau tuntube mu.

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