typeAikin Kwalejin
rajistar

Tuntube Mu

Ƙungiyoyi da aka lakafta da wani * ana buƙatar

 

ITIL V3 SANTA DA KASHI (SANTAWA DA BAYANAI DA KUMA)

ITIL v3 Matsakaici na OSA (Ta'idodin Ayyuka da Analysis) Harkokin Ilimi & Tabbatarwa

description

Masu sauraro & kaddara

Jagoran Bayanan

Jadawalin & Kudin

Certification

ITIL v3 Tsakiyar Harkokin Kasuwanci ta OSA

The ITIL® 2011 Matsakaicin Tsaka-tsaki: Taimako da Bayanin Ayyuka (OSA) takardun shaida ne mai cancantar samun daidaituwa amma yana cikin ɓangare na ITIL® Intermediate Rabin iyawa, da kuma ɗayan ɗakunan da ke jagorantar ITIL® Expert Certificate a IT Service Management. Manufar wannan horarwa da takardar shaidar shine, don ba da ilmi game da ayyukan masana'antu a gudanar da sabis kamar yadda aka rubuta a cikin littattafan ITIL® Service Lifecycle. Takaddun shaida na ITIL® a cikin Taimako da Tattaunawa ta Ayyuka an yi nufin don taimaka wa masu riƙe takaddun shaida suyi amfani da ayyukan OSA cikin ƙuduri da goyan baya na Sabis na Gidan Gida.

Amintattun masu saurare donITIL v3 Intermediate OSA

Taimakon Ayyuka da Tattaunawa na Ƙididdiga zai dace da masu takara a cikin ayyukan IT na yanzu ko yankunan:

  • Capacity Manager
  • Mai sarrafawa mai Gano
  • Canja Mai sarrafawa
  • Mai Tsaro
  • Aikace-aikacen Bayanai
  • IT Operations Manager
  • Gidan cibiyar sadarwa da aiki
  • Taimakon cibiyar sadarwa
  • Ci gaba da Kasuwanci
  • Manajan Tsaro
  • Mai sarrafa fayil ɗin Sabis
  • Manajan Abokin Harkokin Kasuwanci.
abubuwan da ake bukata
Wajibi da suke so su horar da su don bincika wannan cancantar dole ne su riga sun rike ITIL Foundation Foundation a cikin IT Management Management wanda dole ne a gabatar a matsayin shaidar shaida don samun shiga
Masu takarar da ke riƙe da takardun ITIL ɗin suna da cancanta, kuma ana bukatar irin wannan shaidar:
• Ci gaba ta ITIL (V2) da Tsarin Gida
• Takaddun shaida na ITIL a Gudanarwa na Kasuwancin Kasuwanci (samo ta hanyar Mai sarrafa sabis ko Kwararrun Gudanar da hanyoyi).
An bada shawarar cewa 'yan takarar:
• Zamu iya nuna saba da ilimin fasahohi na IT kuma fahimtar Cibiyar Taimako da Tattaunawa a cikin yanayin haɗin kansu
• Shin kwarewa na aiki a cikin tashar sabis na sabis a cikin yanayin samar da sabis, tare da alhakin akalla ɗaya daga cikin horarwa na gudanarwa:
• Gidan sarrafawa
• Tsarin gudanarwa
• Neman tsari na cika
• Tsarin tsarin gudanarwa
• Samun hanyoyin sarrafawa
• Tebur sabis
• Gudanar da fasaha
• Gudanar da sarrafa ayyukan
• Gudanar da aikace-aikace
.
Kafin halartar horo don takaddun shaida an kuma bada shawarar sosai cewa 'yan takara za su karanta littattafai na ITIL na Lifecycle da kuma, musamman, littafin ITIL Service Operation

Jagoran Bayanan

  • Darajar ga kasuwancin ayyukan OSA da kuma yadda hanyoyin OSA ke goyan bayan Sabunta Sabin
  • Hanyar inganta aikin sabis
  • Yadda tafiyar matakai a OSA ke hulɗa tare da sauran matakan Sabis na Sabis
  • Yadda za a yi amfani da kuma auna tsarin tafiyar OSA, ayyukan da ayyuka don cimma nasarar aiki
  • Babban muhimmancin kulawar IT da gudunmawarsa ga OSA
  • Fahimtar fasaha da aiwatar da sharuddan kewaye OSA
  • Kalubalen, matsaloli masu mahimmanci (CSFs) da kuma hadarin da suka shafi OSA
  • Bayani mai mahimmanci game da matakai da kuma matsayin da aka haɗa a cikin:
    • Gudanar da taron, yana ƙayyade abubuwan da suka faru na ganewa ga Gidajen Harkokin Gudanarwa ta IT ko aikawa da sabis na IT
    • Gudanar da Gyara, yana da damar kawo ayyukan baya ga ayyukan al'ada da wuri-wuri kuma bisa ga matakan da aka amince
    • Neman Ƙaddamarwa, cika buƙatar da ke samar da dama da tasiri ga ayyukan da ke daidaita don inganta yawancin kasuwancin ko ingancin ayyukan kasuwanci da samfurori
    • Gudanar da Matsala, ya hana matsalolin da abubuwan da suka faru daga faruwa, kawar da maimaita abubuwan da suka faru da kuma rage tasirin abubuwan da ba za a iya hana su ba.
    • Gudanar da damar shiga, bada izinin masu izini masu amfani da hakkin yin amfani da sabis yayin
      hana samun dama ga masu amfani mara izini.
  • Ayyuka na tafiyar matakai da aka rufe a wasu matakai na Lifecycle irin su: Gyara Canja, Ma'aikatar Sabis da Gudanarwa, Gudanarwa da Gudanarwa, Gudanar da Gwaninta, Gudanar da Bayani, Gudanar da Ilimin, Gudanar da Gudanarwa na IT Services, Gudanarwa na Kasuwancin IT.
  • Gudanar da Ayyukan Sabis wanda ya bayyana matsayin da ayyuka da za a yi a cikin Ayyukan Sabis da Taimako kamar Sashen Kasuwancin, Kayan Kayan Kayan Kayan Kayan Kayan Fasaha, Gudanarwa na Ayyuka da Gudanar da Aikace-aikace.

Da fatan a rubuta mana a info@itstechschool.com & tuntube mu a + 91-9870480053 don farashin farashi & takardun shaida, tsarawa da wuri

Drop Us a Query

  • Yawan Tambayoyi: Tambayoyi 8 ta takarda
  • duration: 90 minti ga dukan 'yan takara a cikin harshensu
  • Sakamakon da ya wuce: Alamomin 28 da ake buƙata su wuce (daga 40 samuwa) - 70%
  • Sakamakon gwaji: mahara Choice

Don ƙarin bayani kyauta tuntube mu.


reviews