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ITIL-INTERMEDIATE POBOLJŠANJE KONTINUIRANOG USLUGA

ITIL Intermediate Kontinuirani servisni tečaj za osposobljavanje i certifikaciju

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Tečaj za ITIL Intermediate Continuous Service Improvement

Ova kvalifikacija predstavlja kompletan pregled CSI-a uključujući sve povezane aktivnosti: kontinuirano usklađivanje i usklađivanje IT usluga s promjenama poslovnih potreba prepoznavanjem i provedbom poboljšanja IT usluga koje podržavaju poslovne procese. Ova kvalifikacija pregledava aktivnosti poboljšanja jer podržavaju pristup životnom ciklusu kroz strategiju usluga, dizajn servisa, uslugu tranzicije i usluge. ITIL posredničke certifikate are available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on Upravljanje IT uslugama. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification, and provide an industry-recognized certification. The ITIL Intermediate certifications are divided into two categories – Životni vijek usluge i Mogućnost servisa, Neki se možda žele usredotočiti na jedan skup modula, ali možete odabrati modele iz oba Sustava životnog ciklusa usluga i potencijalnih usluga kako biste kombinirali upravljanje i tehničko znanje. Preporuča se da ste prije poduzimanja bilo kojeg ITIL Intermediary modula prethodno izložili osnovne koncepte u IT i najmanje dvije godine profesionalnog iskustva u IT Service Managementu.

  • Tijek životnog vijeka usluge usredotočen je na ITIL® prakse u kontekstu životnog ciklusa usluge. Glavni fokus je sam životni ciklus, kao i elementi procesa i prakse koji se koriste u njemu.
  • Stream usluge Skeniranje je za one koji žele dobiti dubinsko razumijevanje specifičnih ITIL® procesa i uloga. Primarni fokus je na procesnim aktivnostima, izvođenju procesa i korištenju tijekom životnog ciklusa IT usluga.

Intended Audience for Potvrda za poboljšanje usluge ITIL srednjeg trajnog servisa

  • Glavni informacijski službenici (CIO)
  • Glavni tehnološki časnici (CTO)
  • Menadžeri
  • Nadzorno osoblje
  • Vođe tima
  • Dizajneri usluga
  • IT arhitekti
  • IT planeri
  • IT konzultanata
  • Upravitelji IT revizija
  • IT menadžeri sigurnosti

Preduvjeti

Kandidati koji žele biti osposobljeni i ispitani za ovu kvalifikaciju moraju već imati Certifikat Zaklade ITIL u IT Service Managementu koji se mora predočiti kao dokumentirani dokaz za stjecanje prijama
Kandidati koji imaju sljedeće ITIL kvalifikacije također imaju pravo, a slični dokazi bit će potrebni:
• Ranije ITIL (V2) Zaklada plus Zaklada Most
• ITIL Expert certifikat za upravljanje IT uslugama (postignut putem rukovoditelja usluge ili rukovatelja praktičara)

Sadržaj tečaja

  • Uvod u CSI
  • Načela CSI-a
  • CSI proces
  • CSI metode i tehnike
  • Organiziranje za CSI
  • Tehnološka razmatranja
  • Implementacija CSI
  • Izazovi, kritični čimbenici uspjeha i rizici
Način isporukeLokacijaTrajanje tečajaUpisati
Obuka u učionici Gurgaon 2 danaUpisati odmah

Predstojeći trening

prosinca 2018

15
prosinca 2018

ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

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22
prosinca 2018

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE SERVICE TRANSITION

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Saznaj više "

Molimo, pišite nam na adresu info@itstechschool.com Kontaktirajte nas na + 91-9870480053 za cijenu tečaja i troškove certifikacije, raspored i lokaciju

Pošaljite nam upit

  • Broj pitanja: 8 pitanja po papiru
  • Trajanje: 90 minuta za sve kandidate na njihovom jeziku
  • Prolazni rezultat: 28 oznake potrebne za prolaz (iz 40 dostupne) - 70%
  • Format testiranja: Više izbora

Za više informacija slobodno nas kontaktirajte.

ITIL Intermediate CSI (Continual Service Improvement) Training in Gurgaon | ITIL Intermediate CSI (Continual Service Improvement) Training Institute in Gurgaon

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