TypeTraining
Zäit2 Days
SCHREIFT IECH
ITIL INTERMEDIAT KONTINUATIELL SERVICEVERSELLUNG

ITIL Fortgeschrittene Service fir d'Verbesserung vum Kurs & Certification

description

Publikum u Voraussetzungen

Course Outline

Schedule & Gebaier

Zertifikatioun

ITIL Fortgeschrittene Continuous Service Improvement Training Course

Dës Qualifikatioun weist e komplette Iwwerbléck iwwert d'CSI, och all seng ähnlech Aktivitéiten: d'Alignement an d'IT-Servicer kontinuéierend ze veränneren fir Geschäftsbedéngungen ze veränneren andeems Verbesserungen fir IT-Servicer identifizéieren an ëmgesat ginn fir Geschäftsprozeduren z'ënnerstëtzen. Dës Qualifikatioun iwwerpréift Verbesserung vun Aktivitéiten, wéi si de Lifecycle Approach duerch Service Strategie, Service Design, Service Transitioun a Service Operatioun ënnerstëtzen. ITIL Zertifizéierter are available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification, and provide an industry-recognized certification. The ITIL Intermediate certifications are divided into two categories – Service Lifecycle an Service Capability. E puer wëllen sech op eng Rei Moossen konzentréieren, awer Dir kënnt wielen fir Module vu der Service Lifecycle a Service Capable Streams auszeschloen fir zesummen Gestioun an technesche Wëssen ze verbannen. Et ass recommandéiert datt Dir virdru konkrete Begrëffer bei IT an zumindest zwou Joer professionnel Erfahrung huet, déi am IT Servicemanagement schaffen, ier Dir eng vun den ITIL-Médardairen hutt.

  • De Service Lifecycle Stream fokusséiert op ITIL® Praktiken am Service Lifecycle context. Den primäre Fokus ass de Lifecycle selwer wéi och d'Prozesse an d'Praxiselementer déi an der Vergaangenheet benotzt ginn.
  • De Service Capability Stream ass fir déi, déi eng detailléiert Erklärung vun spezifeschen ITIL® Prozesser a Rollen erliewen wëllen. De primäre Fokus ass op Prozesseraktivitéiten, Prozess Ausféierung a benotzt während dem IT Service Lifecycle.

Intended Audience for ITIL Fortgeschrittene Continuous Service Improvement Certification

  • Chief Information Officers (CIOs)
  • Chief Technology Officers (CTO)
  • Manageren
  • Kontrollkommissioun
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Planners
  • IT Consultants
  • IT Audit Manager
  • IT Security Manager

Viraussetzunge

Kandidaten, déi sech fir dës Qualifikatioun gewaart an iwwerpréift hunn, mussen d'ITIL-Stëftung Zertifikat am IT Service Management behënneren, déi als Dokumentarfuch virgesi sinn
Kandidatinnen déi d'folgend ITIL Qualifikatiounen hale këmmeren kënnen och qualifizéiert sinn, an déi ähnlech Beweise ginn noutwendeg:
• Fréier ITIL (V2) Stëftung plus Fondatioun Bréck
• ITIL Expert Certificat am IT Service Management (erreechbar duerch Service Manager oder Praktiker Bréckstonnen)

Course Outline

  • Aféierung zu CSI
  • CSI Prinzipien
  • CSI Prozess
  • CSI Methoden an Techniken
  • Organiséiere fir CSI
  • Technologie Considératiounen
  • CSI realiséieren
  • Erausfuerderungen, kritesch Erfollegsfaktoren a Risiken
LiwwermodusStanduertCourse DauerSchreiwt
Training Gurgaon 2 DaysSchreiwt Iech elo

Kommende Training

Dezember 2018

22
Dezember 2018

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL INTERMEDIAT SERVICE TRANSITION

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Bléck Actualitéit »

Schreift Iech un eis un info@itstechschool.com & kontaktéiert eis bei + 91-9870480053 fir de Kurspräis & Zertifizéierungskäschten, Termin & Standort

Dréckt eis eng Query

  • Unzuel u Froen: 8 Froen pro Pabeier
  • Dauer: 90 Minuten fir all Kandidaten an hirer jeweileger Sprooch
  • Passing Score: 28 Marken obligatoresch ze maachen (net vu 40 verfügbar) - 70%
  • Testformat: Méi Wiel

Fir méi Informatiounen frëndlech kontaktéiert eis.

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