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DAFTAR

Aktiviti yang akan datang

  1. CEH V10 (10th December 2018)

    disember 10 - disember 14
  2. ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

    disember 15 - disember 16
  3. 20533 Implementing Microsoft Azure Infrastructure Solutions (15th December 2018)

    December 15 @ 9:00 am - December 29 @ 6:00 pm
  4. ITIL Intermediate Service Transition (ST – 22nd December 2018)

    December 22 @ 9:00 am - December 23 @ 6:00 pm
ISO 20000 UNTUK JURUAUDIT

ISO 20000 untuk Latihan & Persijilan Latihan Juruaudit

Penerangan

Penonton & Prasyarat

Pensijilan

ISO 20000 untuk Kursus Latihan Juruaudit

Clients request that their (internal or external) IT Service Providers can prove that they are able to provide the required service quality and have appropriate service management processes in place.Based on processes, ISO/IEC20000 is an internationally recognized standard for IT Service Management that specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.

Pensijilan ISO / IEC20000 dianugerahkan selepas audit yang dijalankan oleh Badan Pensijilan Berdaftar, yang memastikan bahawa pembekal perkhidmatan merancang, melaksanakan dan menguruskan sistem Pengurusan Perkhidmatan IT selaras dengan kehendak standard. Tujuan kursus Pemeriksa ISO / IEC 20000 adalah untuk memberikan pemahaman yang mencukupi tentang ITSM secara amnya dan pengetahuan kandungan dan keperluan piawaian ISO / IEC 20000 untuk dapat melaksanakan audit terhadap standard.

Kursus ini merangkumi edisi kedua standard (ISO / IEC 20000-1: 2011) yang membatalkan dan menggantikan edisi pertama (ISO / IEC 20000-1: 2005).

Beberapa perbezaan utama adalah seperti berikut:

  • penjajaran dekat dengan ISO 9001
  • penjajaran lebih dekat kepada ISO / IEC 27001
  • perubahan terminologi untuk menggambarkan penggunaan antarabangsa
  • penjelasan mengenai keperluan untuk tadbir urus proses yang dikendalikan oleh pihak lain
  • penjelasan keperluan untuk menentukan skop SMS
  • penjelasan bahawa metodologi PDCA terpakai untuk SMS, termasuk proses pengurusan perkhidmatan dan perkhidmatan
  • pengenalan keperluan baru untuk reka bentuk dan peralihan perkhidmatan baru atau berubah

Pelajar yang telah mengikuti kursus ini bersedia untuk berjaya mengambil ujian pensijilan ISO / IEC 20000 yang berkaitan.

Objectives of ISO 20000 for Auditors

Pada akhir kursus ini pelajar akan dapat memahami prinsip-prinsip ITSM dan keperluan standard ISO / IEC 20000, bagaimana ia digunakan dalam organisasi penyedia perkhidmatan IT yang tipikal, bersama-sama dengan elemen utama Skim persijilan.

Khususnya, pelajar akan memahami:

  • Latar belakang kepada ISO / IEC 20000
  • Skop dan tujuan Bahagian 1, 2, 3 dan 5 ISO / IEC 20000 dan bagaimana ini boleh digunakan semasa pengauditan dan pensijilan
  • Terma dan definisi utama yang digunakan
  • Prinsip-prinsip umum ITSM
  • Struktur dan penggunaan ISO / IEC 20000-1
  • Keperluan ISO / IEC 20000-1
  • Keperluan penggunaan dan definisi skop
  • Tujuan audit dalaman dan luaran, operasi mereka dan terminologi yang berkaitan
  • Operasi Pensijilan APMG
  • Hubungan dengan amalan terbaik dan standard yang berkaitan - khususnya ITIL®, ISO 9001 dan ISO / IEC 27001

Intended Audience for ISO 20000 for Auditors Course

  • Juruaudit dalaman dan penasihat pakar dalam Pengurusan Perkhidmatan
  • Juruaudit ingin melaksanakan dan mengarahkan audit pensijilan Sistem Pengurusan Perkhidmatan (SMS)
  • Pengurus projek atau perunding yang ingin menguasai proses audit SMS
  • Individu yang bertanggungjawab untuk pematuhan perkhidmatan teknologi maklumat dalam sesebuah organisasi
  • Pakar teknikal mahu menyediakan fungsi audit SMS.

Prerequisites for ISO 20000 for Auditors Certification

Pengertian asas mengenai ISO / IEC 20000 dan pengetahuan mengenai prinsip audit menyeluruh.

Untuk maklumat lanjut sila hubungi kami.

ISO 20000 for Auditors Training in Gurgaon | ISO 20000 for Auditors Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO 20000 for Auditors as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO 20000 for Auditors Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO 20000 for Auditors from our ISO 20000 for Auditors Training. Our ISO 20000 for Auditors Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO 20000 for Auditors.

Innovative technology solutions is well-equipped ISO 20000 for Auditors Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO 20000 for Auditors Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO 20000 for Auditors labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO 20000 for Auditors Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO 20000 for Auditors Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

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Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ISO 20000 for Auditors training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ISO 20000 for Auditors training. Professionals from USA, UK and other countries also enrol themselves for our Online ISO 20000 for Auditors training programme. Taking online or classroom ISO 20000 for Auditors training from India is always cost effective.


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Seksyen 1Pengenalan dan latar belakang kepada standard
Seksyen 2Prinsip pengurusan IT
Seksyen 3Skim persijilan ISO / IEC 20000
Seksyen 4Kandungan standard ISO / IEC 20000
Seksyen 5Bagaimana alat menyokong perakuan
Seksyen 6Takrif bidang pensijilan dan kebolehgunaan