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ISO 20000 GĦALL-AWDITURI

ISO 20000 għall-Awdituri Taħriġ Korsijiet & Ċertifikazzjoni

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Ċertifikazzjoni

ISO 20000 għall-Kors ta 'Taħriġ tal-Awdituri

Clients request that their (internal or external) IT Service Providers can prove that they are able to provide the required service quality and have appropriate service management processes in place.Based on processes, ISO/IEC20000 is an internationally recognized standard for IT Service Management that specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.

Iċ-ċertifikazzjoni ISO / IEC20000 tingħata wara verifiki mwettqa minn Korpi ta 'Ċertifikazzjoni Reġistrati, li jiżguraw li fornitur ta' servizz jiddisinja, jimplimenta u jimmaniġġja sistema ta 'Ġestjoni tas-Servizz tal-IT f'konformità mar-rekwiżiti tal-istandard. L-iskop tal-kors tal-Awditur 20000 ISO / IEC huwa biex tipprovdi fehim suffiċjenti tal-ITSM b'mod ġenerali u għarfien tal-kontenuti u r-rekwiżiti tal-istandard ISO / IEC 20000 biex tkun tista 'twettaq verifiki skont l-istandard.

Il-kors ikopri t-tieni edizzjoni tal-istandard (ISO / IEC 20000-1: 2011) li jikkanċella u jissostitwixxi l-ewwel edizzjoni (ISO / IEC 20000-1: 2005).

Uħud mid-differenzi ewlenin huma kif ġej:

  • allinjament eqreb lejn l-ISO 9001
  • allinjament eqreb lejn ISO / IEC 27001
  • bidla fit-terminoloġija biex tirrifletti l-użu internazzjonali
  • kjarifika tar-rekwiżiti għat-tmexxija ta 'proċessi mħaddma minn partijiet oħra
  • Kjarifika tar-rekwiżiti għad-definizzjoni tal-ambitu tal-SMS
  • kjarifika li l-metodoloġija PDCA tapplika għall-SMS, inklużi l-proċessi tal-ġestjoni tas-servizz, u s-servizzi
  • introduzzjoni ta 'rekwiżiti ġodda għad-disinn u t-transizzjoni ta' servizzi ġodda jew mibdula

L-istudenti li attendew dan il-kors huma mħejjija b'mod xieraq biex jieħdu t-test ta 'ċertifikazzjoni tal-Awditur 20000 ISO / IEC assoċjat.

Objectives of ISO 20000 for Auditors

Fit-tmiem ta 'dan il-kors l-istudent ikun jista' jifhem il-prinċipji tal-ITSM u r-rekwiżiti tal-istandard ISO / IEC 20000, kif jintuża f'organizzazzjoni tipika ta 'fornitur tas-servizz tal-IT flimkien mal-elementi ewlenin tal-Iskema ta' ċertifikazzjoni.

Speċifikament, l-istudent jifhem:

  • L-isfond ta 'ISO / IEC 20000
  • L-iskop u l-iskop tal-Partijiet 1, 2, 3 u 5 ta ' ISO / IEC 20000 u kif dawn jistgħu jintużaw waqt il-verifika u ċ-ċertifikazzjoni
  • It-termini u d-definizzjonijiet ewlenin użati
  • Prinċipji ġenerali ta 'l-ITSM
  • L-istruttura u l-applikazzjoni tal-ISO / IEC 20000-1
  • Ir-rekwiżiti ta 'ISO / IEC 20000-1
  • Rekwiżiti ta 'definizzjoni ta' applikazzjoni u ambitu
  • L-iskop tal-verifiki interni u esterni, l-operat tagħhom u t-terminoloġija assoċjata
  • L-operazzjoni taċ-Ċertifikazzjoni APMG
  • Ir-relazzjoni mal-aħjar prattiki u standards relatati - speċifikament ITIL®, ISO 9001 u ISO / IEC 27001

Intended Audience for ISO 20000 for Auditors Course

  • Awdituri interni u konsulenti esperti fil-Ġestjoni tas-Servizz
  • Awdituri li jixtiequ jwettqu u jmexxu verifiki ta 'ċertifikazzjoni tas-Sistema ta' Ġestjoni tas-Servizz (SMS)
  • Maniġers tal-proġetti jew konsulenti li jixtiequ jegħlbu l-proċess ta 'verifika SMS
  • Individwi responsabbli għall-konformità tas-servizz tat-teknoloġija tal-informazzjoni f'organizzazzjoni
  • Esperti tekniċi li jixtiequ jippreparaw għal funzjoni ta 'verifika SMS.

Prerequisites for ISO 20000 for Auditors Certification

Għarfien fundamentali tal-ISO / IEC 20000 u għarfien komprensiv tal-prinċipji tal-verifika.

Għal aktar tagħrif ikkuntattjana.

ISO 20000 for Auditors Training in Gurgaon | ISO 20000 for Auditors Training Institute in Gurgaon

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Innovative technology solutions is well-equipped ISO 20000 for Auditors Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO 20000 for Auditors Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO 20000 for Auditors labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO 20000 for Auditors Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO 20000 for Auditors Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ISO 20000 for Auditors Training Introduction

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Why you should join Innovative Technology solutions for ISO 20000 for Auditors Training in Gurgaon

Top Reasons which makes us best among all others:

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  • Corporate trainers for ISO 20000 for Auditors training
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Taqsima 1Introduzzjoni u sfond għall-istandard
Taqsima 2Prinċipji tal-ġestjoni tal-IT
Taqsima 3L-iskema ta 'ċertifikazzjoni ISO / IEC 20000
Taqsima 4Kontenut ta 'l-istandard ISO / IEC 20000
Taqsima 5Kif l-għodod jappoġġjaw iċ-ċertifikazzjoni
Taqsima 6Definizzjoni tal-qasam ta 'ċertifikazzjoni u applikabilità