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Zinthu Zofunika Kwambiri za 8 Zomwe Muyenera Kudziwa Zokhudza Ukhondo wa ITIL
13 Nov 2017

Zinthu Zofunika Kwambiri za 8 Zomwe Muyenera Kudziwa Zokhudza Ukhondo wa ITIL

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ITIL (Chitukuko cha Zida Zamakono Zamakono) ndilo muyezo womwe umayimira IT Service Management. ITIL amatsogolera mabungwe a IT kuti asunge mautumiki awo pambali ndikukhalabe osamala kotero kuti athe kuthandizira m'dziko losautsa. Cholinga ichi, chomwe chinaperekedwanso ku 2011, chimaphatikizapo njira zovomerezeka zogwirira ntchito za IT.

ITIL wakhala alipo kuyambira 1980, ndipo mabungwe oposa 10,000 akutsatira machitidwe a SERVIL opititsa patsogolo kukwaniritsa kasitomala. ITIL Certification ndilofunikira kwambiri kuyang'anira ntchito ya IT. Musanayambe kupita ku Dipatimenti ya ITIL kapena kutsimikizira, muyenera kudziwa zinthu zokhudzana ndi ITIL:

1. ITIL ya Mapulani:

Ndi ntchito yothandizira ntchito komanso kasamalidwe kautumiki ndizofunikira kwambiri pa chitukuko chake. ITIL imapanga njira zovomerezeka za kupititsa patsogolo ndi kutaya ntchito yoyang'anira utumiki wa IT. Zotsatira za ITIL zimayambitsa mayanjano a IT pakuchepetsa ndalama, kukonzanso chitukuko, ndi kudzichepetsa. Bungwe la mayanjano a IT limapindula ndikusintha. Panthawi yomwe bungwe la IT likutenganso malamulo a ITIL, lingathe kusintha zolinga ndikuzikwaniritsa moyenera.

2. Komiti ya ITIL:

Komiti ya ITIL kuphatikizapo ma modules:

  • Ndondomeko ya ITIL
  • Service Support
  • Kutumizidwa kwa Utumiki
  • Kukonzekera Kukhazikitsa Ntchito Yogwirira Ntchito
  • Kusamalira Chitetezo
  • Malonda Amalonda
  • Ntchito Yothandizira Zida za ICT
  • Ntchito Yogwira Ntchito
  • Kukonzekera Kuyang'aniridwa kwa Ndalama
  • Kuchita Zochepa Kwambiri

Ma modules awa amaphimba mbali zonse za kayendetsedwe kautumiki kuti bungwe la IT liyenera kutengapo kuti liwonetsere mautumiki abwino.

3. Sinthani maphunziro a ITIL:

Pamene mukukonzekera kutenga test ITIL Certification, mukhoza kusintha njira yanu monga momwe mukuwonetsera ndi zosowa zanu ndi kusintha. Gawo lanu silikuphatikizapo kasamalidwe ka chitetezo kuti mutha kupewa njira imeneyo.

4. Palibe Malipiro:

Kwa ITIL, palibe chifukwa chomveka chothandizira gulu lililonse la matrasti. Mukhoza kumasula maphunziro a ITIL kapena ITIL Certification popanda kutembenukira mu gawo kapena kulipira malipiro olembetsa kwa gulu lirilonse.

5. ITIL ndi Chida Chodziimira:

ITIL ilibe chida chilichonse; anapereka kuti izi ziyenera kukhazikitsidwa pazomwe zimayambira pachiyanjano. Pambuyo pake, izo zimapereka mtengo wa zipangizo kwa inu. Ndi mapepala, mukhoza kuthana ndi deta yanu iliyonse. Mukakhala kuti muli gulu lapadera, mungafunike zida zochepa.

6. Makhalidwe a ITIL:

  • Mzere wa Foundation
    Makhalidwe a maziko amakupatsani kumvetsetsa mawu ofunikira ndipo ali ndi maphunziro ofunikira. Mukuyenera kukhala ITIL Foundation Kuyeza kwa certification.
  • Professional Level
    Pulogalamu yamaphunziro imakupatsani kumvetsetsa mu maonekedwe enieni a ITIL. Mlingo Wazitsulo ndi kuchuluka kwa njira yogwiritsira ntchito.
  • Mtsogoleri Wotsogolera
    Mbali ya Otsogolera imakupatsani chidziwitso kwa akatswiri. Izi ndi za iwo, omwe adzayang'anira kayendetsedwe ka ntchito ya ITIL.

7. ITIL sichimodzimodzi ndi Project Management

Yesetsani kulakwitsa kuwonjezera kayendetsedwe ka ITIL. ITIL ndi yofunika kwambiri pa ntchito yosavuta ya ntchito kukonza mapeto a mautumiki.

8. Kufufuza Nthawi

ITIL Kufufuza Ndizojambula zosiyanasiyana zomwe zikufunikira kuti mutsirizitse mayeso mu ola limodzi. Muyenera kumaliza mafunso osiyanasiyana a 40 nthawi imeneyo.

ITIL Framework makamaka ikuyang'ana pa ndondomeko ya Utumiki, ndondomeko, kusintha, Ntchito, ndi Kupititsa patsogolo Utumiki. Zimaphatikizapo zidutswa zosiyana monga Knowledge Management, Management Management, Release Management, Incident Management, Kusamalira Zomwe Zimayendetsa, Kusamalira Mavuto, Utsogoleri wa Ma Service ndi zina zambiri. Zonse mwa njirazi zimatsitsimutsa kayendedwe ka ntchito ya bungwe la IT kuti lipindule bwino. Komiti ya ITIL kapena ITIL Certification idzakuthandizani kumvetsetsa ndi kuchita zomwezo bwino.

Momwemonso mungathe kuyang'anitsitsa: - Kodi ITIL Certification ndi chiyani? Ndani Adzapindula ndi ITIL® Certification?

ITIL imasinthika kwambiri pogwiritsa ntchito. Kusonkhana kwanu sikukufuna njira yonse yogwiritsira ntchito. Mungathe kuchita izi pang'onopang'ono kutsiriza nthawi. ITIL ndi njira yabwino kwambiri yogwiritsira ntchito njira zabwino zomwe zimakupatsani mphamvu kuti mupereke ndalama zowonjezereka. Ndi chitsanzo chotsatiridwa pambuyo pa malonda omwe achotsedwa ku utumiki wa IT. Komanso, aliyense amafunikira zimenezo (ndipo kenako, akukufunani.)

Siyani Mumakonda

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