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ITIL YAM'MBUYO YOTSATIRA MITU YA NKHANI

ITIL Yogwira Ntchito Yonse ya Moyo - ITIL MALC Training Course & Certification

Kufotokozera

Omvetsera ndi Zoperekera

Zolembera Mwachidule

Ndandanda ndi Malipiro

chitsimikizo

ITIL Yogwira Ntchito Yonse ya Moyo - ITIL MALC Maphunziro

Cholinga cha kuyang'anira njira zonse za umoyo wa moyo (MALC) ndi kupereka oyenerera maluso kuti athandizidwe ndi ntchito ya bungwe mwa kukonzekera magawo a moyo wawo. Chiyeneretsochi chimasonyeza kuti ophunzila aphunzira kufunika kwa umodzi kasamalidwe ka utumiki Chitani zosiyana ndi nkhani zosiyana. ITIL® ndondomeko ndi machitidwe, monga adaphunzira kuchokera ku Zamoyo ndi Zophatikiza mitsinje ya mapepala apakati, akuyikidwa pa nkhani yopereka mtengowu.

Zotsatira za maphunziro zimapangidwira kuti abweretse wolembapo ITIL® chidziwitso chokhudzana ndi chidziwitso cha ITIL® chogwirizana ndi kuyanjana, ndikupereka luso limene lingagwiritsidwe ntchito pamalo ogwira ntchito. Kuyesedwa ndi kutsimikiziridwa kwa chidziwitso kumachitika pa chiwerengero cha msonkho wa Bloom 4 (kufufuza) ndi chiwerengero cha 5 (kuyesa), kuwonetsera cholinga cha kuyanjana poyerekeza ndi ziyeneretso za ITIL® 2011.

Ngakhale kuti MALC ikuphatikizapo malingaliro akuluakulu a luso loyendetsa ntchito, mwachitsanzo, zokhudzana ndi kayendetsedwe ka polojekiti ndi kukonza mapulojekiti, sikuti cholinga cha maphunzirowa, m'malo mowalembera monga machitidwe a ITIL®. Kumvetsetsa kwakukulu kwa izi kukuyembekezerabe. Maphunzirowa akugwiritsidwa ntchito pazokonza, kukonza, kugwiritsa ntchito ndi kuyesa machitidwe a ITIL ® mu njira yogwirizanitsa ntchito:

  • Momwe Masitepe a Moyo wa Mautumiki amapangidwira kwathunthu
  • Kuphatikizidwa kwa ndondomeko ndi mapulogalamu
  • Kugawana deta / chidziwitso / chidziwitso

Zolinga

  • Mfundo zazikulu za Lifecycle Service
  • Kulankhulana ndi kuthandizidwa ndi ogwira ntchito
  • Kuphatikiza njira zothandizira pautumiki kudutsa Moyo wa Utumiki
  • Kusamalira mautumiki kudutsa Moyo wautumiki
  • Machitidwe ndi bungwe
  • Kugwiritsa ntchito ndi kuthetsa luso loyang'anira ntchito.

Omvera Ovomerezeka a ITIL Kupitilira Pakati Pamoyo Wonse

Kuyendetsa Pakati pa Maphunziro a Moyo wa Moyo kumakhala kosangalatsa:

  • Anthu omwe amafuna bizinesi ndi kayendetsedwe ka kayendetsedwe ka kumvetsetsa za moyo wa ITIL pakati pa moyo ndi momwe angagwiritsire ntchito kuti apititse patsogolo ubwino wa utumiki wa IT mu bungwe
  • Anthu omwe akufunafuna chidziwitso cha ITIL ku Expert Management, chomwe chidziwitso ichi ndi gawo lovomerezeka lotsogolera ku Expert certification
  • Anthu omwe akufunafuna kupita patsogolo kwa ITIL Master mu IT Service Management omwe ITER Expert ndi chofunikira
  • Ntchito yowonjezera imaphatikizapo (koma siikuloledwa): CIO, Senior IT Manager, IT Manager ndi Woyang'anira, IT akatswiri ndi IT Opaleshoni.

Zofunikira

Ofunsira ofuna kuphunzitsidwa ndi kufufuza kuti adziwe izi ayenera kale kukhala ndi zikwanira ziwiri (2) kuchokera ku chikole cha ITIL Foundation ndipo ayenera kupeza ndalama zina za 15 kwa ndalama zosachepera 17. Zoterezi za 15 zingapezeke ku ziyeneretso za ITIL. Zolinga zina kuchokera ku ziyeneretso za ITIL zoyambirira ndi ziyeneretso zoonjezera zingathe kuwerengeranso ku ziwongoladzanja za 15. Ogwira a Certificate ya Expert ITIL mu IT Service Management akuyeneranso. Umboni wokhala ndi maumboni ovomerezeka onse uyenera kuperekedwa ndi ovomerezeka ku MALC.

Zolembera Mwachidule

MALC01: Mfundo zazikulu za moyo wautumiki
• Kusamalira ntchito ndi kasamalidwe ka utumiki
• Moyo wautumiki
• Kutumikila ntchito pazitsamba zosiyanasiyana za moyo wautumiki
• Mfundo zina zofunika.

MALC02: Kulankhulana ndi kusamalira okhudzidwa
• Kuphatikizidwa kwa ubale wa ubale wa bizinesi kudutsa moyo wautumiki, ndi udindo wa ubale wa ubale wa malonda poyankhulana
• Kusamalira okhudzidwa ndi kuyankhulana
• Kufunika kwa kulankhulana bwino ndikuonetsetsa kuti kuyendayenda kumayendetsedwe ka ntchito.

MALC03: Kuphatikiza njira zothandizira mautumiki kudutsa moyo wautumiki
• Kuphatikizidwa kwa njira zothandizira ntchito kudzera mu moyo wautumiki
• Zotsatira za njira zothandizira ntchito pazigawo zina za moyo
• Kufunika kwa kayendetsedwe ka moyo wa anthu pa ntchito pakukonza njira zothandizira
• Zopangira ndi zotsatira za ndondomeko ndi magawo mu moyo wautumiki
• Kufunika kwa bizinesi ndi mapangidwe a zitsulo zonse mu utumiki wa ITIL.
MALC04: Kuyang'anira ntchito kudutsa moyo wautumiki
• Kuzindikiritsa ndi kuwonetsa makasitomala ndi zosowa zomwe akukhudzidwa pazochitika zonse za moyo wawo, ndikuonetsetsa kuti ali ndi udindo wapadera.
• Momwe mapangidwe omwe amapangidwira amapereka mgwirizano pakati pa mapangidwe a msonkhano, kusintha kwa ntchito ndi ntchito
• Kusamalira njira zoyendetsera moyo wa mtanda kuti zitsimikizidwe zoyenera komanso zogwira ntchito pazochitika zonse zofunika pa moyo
• Kukhazikitsa ndi kupititsa patsogolo mautumiki, pogwiritsa ntchito magwero akuluakulu othandizira kudziwa kuti pakufunika kusintha
• Mavuto, zovuta zowonongeka komanso zoopsa za magawo a moyo wa moyo, komanso mikangano yomwe ingakhalepo ndi nkhani zokhudzana ndi mpikisanowu.
MALC05: Utsogoleri ndi bungwe
• Maboma
• Kapangidwe ka gulu, luso ndi luso
• Njira zothandizira ogwira ntchito komanso njira zothandizira.
MALC06: Kuyeza

• Kuyeza ndi kusonyeza kufunika kwa bizinesi
• Kusankha ndi kugwiritsa ntchito magetsi
• Kukonzekera ndi kupititsa patsogolo ndondomeko zamakono ndi njira
• Kuwunika ndi kuyang'anira machitidwe
• Kugwiritsira ntchito zipangizo zothandizira zochitika kuti pakhale kuwonekera kwa zowonongeka ndi kutumiza kwa IT.
MALC07: Kupititsa patsogolo ndi kukonza mwayi woyang'anira ntchito
• Kugwiritsa ntchito kayendetsedwe ka utumiki
• Kuyeza kayendetsedwe ka ntchito
• Kupititsa patsogolo kayendetsedwe ka ntchito
• Mfundo zazikuluzikulu zokhuza kukhazikitsa ndi kukonzanso kayendetsedwe kabwino ka ntchito ndi ntchito zokhazokha
• Mfundo zazikulu pakukonzekera ndikugwiritsira ntchito makina opangira mautumiki.

Njira yobweretseraLocationNthawi YophunzitsaLowani
Kuphunzira Maphunziro Gurgaon 2 MasikuLowani Tsopano

Maphunziro Otsogolera

September 2018

29
September 2018

Gurgaon,

B 100 A, South 1, pafupi ndi Signature Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

Makhalidwe a ITIL (29th September 2018)

ITIL-maziko ITIL Yogwira Pakati pa Moyo Wonse

Innovative Technology Solutions is conducting 2 days Training on ITIL Foundation from 29th September 2018 to 30th September 2018

Pezani zambiri »

October 2018

01
October 2018

Gurgaon,

B 100 A, South 1, pafupi ndi Signature Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Operation (SO – 2nd October 2018)

UTSOGOLERI WA ITIL-INTERMEDIATE-SERVICE ITIL Kuchita Zonse Pamoyo

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Operation from 6th October 2018 to 7th October 2018

Pezani zambiri »

06
October 2018

Gurgaon,

B 100 A, South 1, pafupi ndi Signature Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Operation (SO XCHARX 6th October 2018)

UTSOGOLERI WA ITIL-INTERMEDIATE-SERVICE ITIL Kuchita Zonse Pamoyo

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Operation from 6th October 2018 to 7th October 2018

Pezani zambiri »

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