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Chidziwitso cha ITIL - Buku Lopatulika
15 mulole 2017

Chidziwitso cha ITIL - Buku Lopatulika

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ITIL Certification

Kampaniyi ndi chinthu chimodzi chomwe chimachitika nthawi zonse, zomwe zimakhala zochepa kwambiri pokhapokha mwayi woti wina akuyembekeza kupambana. Kuti ukhale wopambana m'munda, maphunziro ovomerezeka ndi ofunika. ITIL ndi chida chokhazikika cha ITSM kuphunzira chomwe chiri chofunikira kwa akatswiri mu utumiki wa IT ndi kasamalidwe ka IT. Maphunziro a ITIL a Chidziwitso amathandiza kumvetsetsa gawo ili lothandizira lomwe limatsegula njira yopitilira tsogolo labwino.

Zingamveke zovuta kuti mukhale otsitsimutsidwa komabe sizonyansa. Chiyeso chachikulu cha mafakitalewa ndi chakuti akatswiri m'munda akuyenera kukhalabe panopo kuti adziwe makampani. Muzochitika zomwe zidziwitso zomwe zimangokhalapo kwa nthawi yaitali zomwe zimapangitsa munthu kukhala wopambana ndizo ntchito yokhala yotsitsimutsidwa ndi kusintha kosasintha. Kutenga maphunziro kuti upeze chuma mumunda ndi wotchuka kuti udziwe bwino. Komiti ya ITIL yothandizira imathandiza munthu kukatenga mphamvu kumunda ndikukuthandizani kukhala patsogolo pa gululo.

Kafukufuku wofufuzidwa wa chidziwitso ndi zotsatira za ITIL Kuphunzitsidwa kuperekedwa pansi pano mosakayikira kukupatsani chisonyezero cha momwe maphunzirowa angakhalire pa cholinga chanu chabwino.

Mbiri ya ITIL:

Lingaliro la ITIL linadalitsidwa ku Great Britain pakati pa 1980, kukhazikitsa ndondomeko ya machitidwe a IT kuthandiza mabungwe a boma. Kuyambira kukhazikitsidwa kwake, chigawo cha ITIL chalandiridwa, chosinthidwa ndikufutukulidwa kuti chikwaniritse miyeso yatsopano ya kuphulika kozungulira IT. Makhalidwe athu omwe tili nawo lero a ITIL akukakamiza kuyang'anira ntchito za IT ku mabungwe a kukula kwake.

Kodi ITIL ndi chiyani?

Pogwiritsa ntchito Chitukuko cha Information Technology Infrastructure Library, ITIL ikugwiritsira ntchito kugwiritsa ntchito ma IT kuti akwaniritse zofunikira za bizinesi. Ndizokonza ndondomeko yokhudzana ndi ITSM (IT Service Management) ndikuyendetsa mafomu, ndondomeko, zochita ndi zolemba zomwe ziribe gulu - makamaka koma zingagwirizanitsidwe ndi bungwe lirilonse pokonza malingaliro abwino a bungwe. ITIL imapereka magawo kwa mabungwe omwe angakonzekere, kuyesa ndi kusintha kusintha kwatsopano.

Kukhala nyumba yomangidwa bwino kwambiri masiku ano ITIL imagwiritsidwa ntchito ndi mabungwe oyang'anira ntchito za IT. Zimathandiza wothandizila kuti azikhala nawo mwakhama popanga mapulogalamu othandizira omwe amapanga ndondomeko yogwirizanitsa ndi malonda awo. Makhalidwe a ITIL amathandiza m'mipikisano yothandizira njira zomwe zingakulire pakukweza machitidwe a IT kuyambira tsopano kuti athandize kukwaniritsa mautumiki abwino.

ITIL imathandiza mabungwe kusintha bizinesi kukhala kusintha kosinthika kwachuma ndi msinkhu wa msika zomwe zimayambitsa njira zowonjezera kukonzanso zomwe zimathandiza kukwaniritsa malonda abwino. Mabungwe ambiri otchuka padziko lonse monga Microsoft, IBM, apindula ndi kukwaniritsa ITIL muutumiki wawo wothandizira.

Malipiro abwino pa ITIL angathe kuthandizira antchito onse kupeza zotsatira zabwino za bungwe, kumvetsetsa ubwino womwewo, mabungwe angapo kuphatikizapo kupereka maphunziro apamtima ogwiritsira ntchito dongosolo la ITIL pomwe ena akuthandizira oimira awo ' ITIL certification kutembenuza mfundo.

Chithunzi cha ITIL Chizindikiro:

Kuphunzira ITIL kukhoza kuchitidwa pambuyo potsatira miyezo yoperekedwa pansi:

Mbali ya maziko a ITIL - Monga momwe dzina limatchulira, izi ndizofunikira kwambiri pa maphunziro a ITIL. Kukhala mlingo waukulu wa chidziwitso cha ITIL kumapereka otsogolera ndi mauthenga omwe akuwamasulira mawuwo ndipo amapereka ndondomeko yofunikira kwa misonkhano ya ITIL bolster. Zimakhudza deta zonse zofunika kwa ophunzira omwe ali atsopano ku lingaliro la IT.

ITIL Practitioner -Zina mwa 2016, Wopanga ITIL ndi gawo laposachedwapa ku ITIL certification. Pogwiritsa ntchito ITIL Practitioner otsogolera akuwululidwa momveka bwino kuti afotokoze momwe ntchito ya ITIL ikuyendera pofuna kulimbikitsa zolinga zamalonda. Mbali iyi ikukamba za kudziwa bwino anthu ofuna kukonza kusintha kwa kayendetsedwe ka bungwe, kusinthanitsa, ndi kuyerekezera ndi kuyeza.

Mzere wapakati ITIL - Otsatila awa amapeza mwayi woyang'ana pa masinthidwe osinthika a machitidwe a ITIL akudalira zosowa zawo ndi zofuna zawo. Zigawo ziwiri za modules zimayang'anira Service Lifecycle ndi Service Capability. Ngakhale zakale zikuphatikizapo kuphunzira zosiyana siyana mawonekedwe oyendetsera omwe amapezeka ndi ITIL pambuyo pake amapereka zinthu zowonongeka zokhudzana ndi ntchito.

Katswiri wa ITIL - Kuonjezera pazodziwika bwino kale msinkhu uwu amagwiritsira ntchito zovutazo ndi mphindi zochepetsera za ITIL dongosolo ndi dongosolo.

ITIL Master - Mbali iyi ndi ya anthu omwe akudwala matendawa omwe amasangalatsidwa ndi kukonza ndi kuyang'anira. Mbali yomalizira pa maphunziro a ITIL omwe amachititsa mavuto omwe amachitidwa kumunda ndikuwatsimikizira kuti adzakumana ndi maonekedwe enieni.

Ubwino kwa Maphwando Amalonda

Ndi mabungwe a ITIL amatsimikiza kuti amapindula chifukwa amapereka njira yolimbikitsira ogulitsa komanso amapititsa patsogolo ntchito. Kupyolera mu zinthu za bizinesi za ITIL zingagwiritse ntchito moyenera malingaliro awo ndi zomwe zimakumana nazo zomwe zimapewera kubwereza kubwereza ntchito. Popeza mukuyang'anitsitsa ndi mbali zofooka za bungwe lanu, ndi a ITIL odziwa bwino ntchito muutumiki mungathe kulumikiza iwo pogwiritsa ntchito maluso awo ndi luso lawo. Chomwe chimachokera pa chinthu chabwino kale ndichoti ITIL imapangitsa kuti ROI ikhale yabwino komanso yowonjezera. Pogwiritsa ntchito manja ambiri, mabungwe sangathe kupereka mwayi wogwira ntchito mtsogoleri wa ITIL. Zomwe zimaoneka bwino ku bungwe zakhala zikuwonjezera chidwi cha akatswiri a ITIL ovomerezeka.

Nchifukwa chiyani chidziwitso cha ITIL chili chofunika?

Pokhala mchitidwe wodzitamandira padziko lonse umene umagwiritsidwa ntchito mu mautumiki a IT mu mabungwe osiyanasiyana, kuphunzitsa kwa ITIL kukuunikira munthu amene akufuna kuti apikisane naye bwino. Kudziwa za kusintha kwa luso kumagwira ntchito nthawi zonse ndikukupatsani malo okwera pamwamba pa ena. Popeza mukudziŵa bwino maminitiwa, mutatha kupeza chidziwitso cha ITIL muli ndi zovuta kwambiri kuti mukhale olemba ntchito yabwino.

Zosangalatsa za ITIL certification

Akatswiri omwe ali ndi chidziwitso cha ITIL akulemekezedwa ndi mabungwe omwe amalandira chikhalidwe cha ITIL. Kusintha kwakukulu, mulimonsemo, ndiko kutseguka kwa malonda aang'ono ndi apakatikati (SMB) ndi mabungwe opita kwa ogwira ntchito ndi ITIL certification. SMB lero akuzindikira ndi mtima wonse kulingalira kwa chidziwitso cha ITIL chodziwika chifukwa cha chilengedwe chonse chomwe chikupita patsogolo. IT tsopano yatembenukira ku bizinesi yotchuka, ndipo kuyesa kwa SMB kukunyalanyaza kwambiri. Palibe bungwe, lalikulu kapena laling'ono lomwe liyenera kuthana ndi zokhumudwitsidwa komabe chifukwa cha zifukwa za bajeti SMB a mbali zambiri alibe mphamvu yakulimbana ndi zokhumudwitsa, kuyambira nthawi ino kupita patsogolo kwambiri izi zimaphunzitsidwa ndi ITIL.

ITIL certification ndi yofunikira kuti IT ikuyembekezere amatsogolera, omwe akukumana ndi IT amapindula mitengo tsiku lililonse. Popeza, gawo lalikulu la otsogolera otsogolera amadziŵa za njira yopititsira patsogolo ntchito ya IT, pamapeto pake amawakumbutsa za ITIL. Iwo sangapite patsogolo kuti akhale ambuye a ITIL ngakhale zofunikira zofunika zofanana zingathe kuwathandiza kusokoneza njira ya ITIL.

Kuwonjezera pa kukhala wotchuka komanso kufunafuna akatswiri chidziwitso cha ITIL chimachititsa kuti anthu apindule padziko lapansi ngati awa:

Maluso a Sharpen:

Chidziwitso cha ITIL chimakulitsa malingaliro anu a IT. Sikungokuthandizani kuti mukhalebe odziwa kusintha kusintha kwa mapulogalamu. Kuyambira pa ITIL makonzedwe a njira zomwe zasonyeza kuti zimawoneka pa njira zina, kukonzanso zofanana zomwezi zidzathandiza akatswiri kuti azichita mosavuta ndi zovuta za zotsatira ndi zofulumira.

Wolemba wina wa ITIL ndi wofunikira kwambiri kwa bungwe motero amawapangitsa kukhala oyenerera kwambiri kuwonetsetsa ntchito.

Kulimbikitsa Ntchito Zabwino M'mabungwe:

Pokhala ndi kuchulukitsa machitidwe a ITIL mu mabungwe apamwamba, chizindikiritso chimasambitsa wokhala nawo ndipo chimawapatsa mwayi wokondweretsa ntchito zabwino pamsika. Munthu wina wa ITIL yemwe ali woyenera kulandira maofesiwa ali ndi malo okwezeka pokonza zokhudzana ndi maudindo awo m'mabungwe.

ITIL ovomerezeka Amalonda amadalira:

ITIL ili ndi chiyanjano ndi mayiko a ISO / IEC 20000 pakali pano akusonyeza kuti chiwerengerochi sichitha nthawi iliyonse posachedwa. Kuonjezera apo, ndi mabungwe oposa 800 omwe ali ofesi ya ISO / IEC 20000, chidwi cha ITIL chovomerezedwa ndi akatswiri amapitirizabe kukhala chapamwamba kwambiri. Iwo amawombera bwino anthu ena chifukwa cha zomwe angathe kudziwa pa nkhaniyi.

Ntchito Yadziko lonse:

Ngati ITIL ikamadza idzadziwonetsetseke pangozi padziko lonse popanda kusintha mbiri ya ntchito. Mabungwe oposa 10,000 padziko lonse adalandira chikhalidwe cha ITIL, kenako amamasula mwayi wopita patsogolo kudziko lina.

Kulipira Mpikisano:

Chivomerezo mu ITIL chimapanga zovuta za kuwonjezeka kwa kulipira ndi kupititsa patsogolo. Munthu wina wa ITIL yemwe ali ndi mwayi wopeza ndalama zambiri amakhala ndi udindo wapamwamba.

Kodi mungaphunzire bwanji?

Maphunziro a ITIL ovomerezeka ndi olongosoka amatsegulidwa kudzera pa maphunziro ambiri pa intaneti. Zina kupatula maphunziro a pa Intaneti akutsogolera kuchotsa maphunziro ndi maphunziro a makalasi ogwira ntchito pamsomanso omwe amathandizira kukonzanso mfundo za ITIL. Maphunziro a ITIL operekedwa ndi mabungwe otsimikiziridwa omwe ali otsimikiziridwa kuti ofunsidwa akulimbikitsidwa pozindikira za zomwezo zomwe zikugwirizana ndi zofuna zawo.

Zowonjezera, wovomerezeka wa ITIL sangathe kuthana ndi kusowa kwa mwayi umene ungatheke kuwonjezereka chidwi cha dongosololi. Kukhala otsimikiziridwa m'magulu osiyanasiyana a ITIL maphunziro kumathandiza katswiri wa mautumiki osiyanasiyana a IT circle. Odziwika bwino wa ITIL adzakwera pang'onopang'ono mofulumira komanso mofulumira.

Onaninso:

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Siyani Mumakonda

 
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