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ITIL Vs. Six Sigma
23 Jun 2017

Kodi ndibwino Six sigma kapena Itil? Kodi Kusiyana Ndi Chiyani?

Six Sigma Vs. ITIL

Chitukuko chilichonse cha maofesi kuphatikizapo zipangizo zamakono zimapangitsa kuti mautumiki omwe amasonyezera ndi ofunika kwambiri. Kuti atsimikizire kuyendetsa bwino kayendetsedwe kabwino, njira ziwiri zikugwiritsidwa ntchito kwambiri - IT Infrastructure Library (ITIL) ndi Six Sigma. Onse awiri ali ndi chidwi chawo. Mulimonsemo, mabungwe ambiri amayesetsa kugwiritsa ntchito awiriwa palimodzi.

Kungakhale kwanzeru kwa akatswiri a IT kuti apeze ITIL certification yomwe idzamvetsetse za kugwiritsa ntchito ITIL kulimbikitsa ubwino wake ndi Six Sigma. Ngakhale kuti iwo akusiyana, chinthu chimodzi chofunika kwambiri pa iwo ndikugogomezera kukhulupirika kwa ogula. Tipatseni mwayi kuti tiwone mwatsatanetsatane apa.

Kodi ITIL ndi Six Sigma ndi ziti?

ITIL ndi chimangidwe chomwe chimagwiritsidwa ntchito kulimbitsa ndikupereka mauthenga ochokera ku IT. The ITIL imasonyeza zigawo zambiri. Bungwe lolamulira limaphatikizapo kusinthika kwa kusintha, kukonza nkhani, kusokoneza kayendetsedwe kake, kukonzekera kukonzekera ndi kukhazikitsidwa kasamalidwe. Kutumiza kwa kayendetsedwe ka chuma kumaphatikizapo kuyendetsa malire, kukonzekera kuyang'aniridwa, kuyanjana kwa ndalama, kupindula kwachindunji ndi kayendetsedwe ka kayendedwe ka chuma. Gawo lililonse la magawowa ali ndi njira zina zomwe zingagwiritsidwe ntchito pokhapokha kapena pokhapokha.

Six Sigma imagwiritsidwa ntchito mopanda malire kunja kwa kayendetsedwe ka IT kuti kusintha kwa ntchito. Njira yodziwika bwinoyi ikuyesa maonekedwe omwe ndi ofunika ku bizinesi yanu, imagwiritsa ntchito njira zowonjezera njira ndi zotsatira zake ndikuyesa mtundu wa zokololazo. Zimasakanikirana bwino ndi lingaliro la IT lipindula chithandizo ndikupereka kufunikira kwa ndalama za ndalama zachuma. Kupititsa patsogolo patsogolo ndi kukhulupirika kwa ogula ndizo gawo la Six Sigma.

Kusiyana pakati pa ITIL ndi Six Sigma

Nthawi zambiri, ITIL ndi Six Sigma sizigwiritsidwa ntchito pamodzi. Zili choncho, zimagwiritsidwa ntchito monga gawo lothandizira njira zowonjezera malonda pamlingo waukulu.

Six Sigma ndi mbali yaikulu potsata ziwerengero, maonekedwe ndi kufufuza mafomu a bizinesi kuti awathandize. Izi zimagwiritsidwa ntchito pa njira yowonjezereka yopititsa patsogolo mawonekedwe, ITIL zowonjezeranso ndi lingaliro ndi malamulo oyenerera kuti adziwe "zomwe" za njirazo.

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Njira za ITIL zimathandiza kuti malonda azindikire zoyenera kuchita kuti apange mafomu. Ngakhale zili zoyembekezeka, Six Sigma imathandiza makampani kuti aganizire chifukwa cha nkhaniyi kapena kumene njirayi inaipira. Panthawiyi amapeza momwe izi zingathetsere. Zimapangitsa njira yowonjezera mautumiki mosakayika. Popeza Six Sigma imagwiritsa ntchito kufufuza koyeso, ndi bwino kuyesa kukonzekera kumayesero kuti muwone ngati ubwino ulipo.

Kulowa njira

Inde, ngakhale ndi kusiyana kumeneku, njira ziwirizi zikaphatikizana zimapereka chidwi chochuluka. ITIL imasankha zomwe ziyenera kuchitika mu bungwe mulimonsemo, osati momwe. Choncho, akatswiri a IT mu bungwe amafunika kusankha chisankho ndikupanga ntchito zomveka bwino. Mofananamo, Sig Sigma akulangiza momwe angapezere wamkulu woyendetsa nkhani ndi momwe angakhazikitsire. Ndi "zomwe" ndi "momwe" za kusintha kwa mtengo wake zasankha, njira ziwirizi zimagwirizanitsa chikhalidwe cha IT kupindula ndi kutumiza.

Six Sigma ingagwiritsidwe ntchito ngati gawo la kusintha kwa momwe bungwe likuchitira panopa monga momwe mukugwiritsira ntchito pulogalamu ya ITIL kapena kungosamukira kwina. Pokhapokha ngati zakhala zikuyendayenda, bungwe lingagwiritse ntchito njira zothetsera vutoli, pozindikira zomwe ziyenera kuchitidwa kuti zipangidwe njira za ITIL zabwino komanso zitatha kugwiritsidwa ntchito bizinesi kuti zidziwe momwe zingasamukire ITIL-mkhalidwe wangwiro.

Momwe njira zonse za ITIL ndi Six Sigma zilili zofunika kukwaniritsa bizinesi, kupita ku maphunziro a ITIL limodzi ndi Six Sigma kudzawonetsa zowonjezereka. Akatswiri amakhulupirira kuti izi zimaphunzitsa kuphunzira kuchitika kwa Six Sigma kuti apereke njira yabwino ya ITIL yomwe ikugwirizana ndi zolinga za bizinesi.

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