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ISO 20000 PRACTITIONER

ISO 20000 Practiceer Training Course & Certification

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Vateereri & Prerequisites

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ISO 20000 Practice Training Course

Vatengi vanokumbira kuti avo (mukati kana kunze) IT Service Providers vanogona kuratidza kuti vanogona kupa zvinodiwa zvehutano hwebasa uye vane maitiro akakodzera ekugadziriswa kwebasa panzvimbo. Kubva pamaitiro, ISO / IEC20000 iyo inowanikwa pasi rose inowanikwa IT Service Management iyo inotsanangurira zvinodiwa kuti mupi webasa agadzire, aise, aite, aite, aongorore, aongorore, agadzire uye avandudze SMS. Zvinotarisirwa zvinosanganisira kugadzirwa, kuchinja, kuendesa nekuvandudza kwemashumiro ekuzadzisa zvinotenderwa zvebasa rinodiwa.

ISO / IEC20000 certification inopiwa mushure mekuongororwa kwakaitwa ne Registered Certification Bodies, iyo inovimbisa kuti mupi webasa anogadzira, anoshandisa uye anotarisira IT Service Management system maererano nezvinodiwa nemitemo.

Dzidzo iyi inopa kunzwisisa kwakakwana kweIO / IEC 20000 uye chikwata chayo kuti chikwanise kuongorora nekushandisa ruzivo rwakagadzirirwa kumhando yezviitiko zvingatsigira masangano maererano nezvinodiwa neChikamu 1, uye kubudirira nekuchengetedza ISO / IEC 20000 certification .

Iyi ndiyo inovhara shanduro yechipiri yemuwandu (ISO / IEC 20000-1: 2011) iyo inokonzera uye inotsiva gwaro rekutanga (ISO / IEC 20000-1: 2005).

Zvimwe zvekusiyana kukuru ndizvo zvinotevera:

  • pedyo nekuenzanisa ISO 9001
  • pedyo nekuenzanisa ISO / IEC 27001
  • shanduro yemashoko ekufananidzira kuratidza kushandiswa kwemarudzi ose
  • kutsanangurwa kwezvinodikanwa zvekutonga kwezviitiko zvinoshandiswa nemamwe mapato
  • kutsanangurwa kwezvinodikanwa pakutsanangura kuwanda kweSMS
  • kutsanangurira kuti nzira yePACCA inoshanda kune SMS, kusanganisira maitiro ekutungamirira kwebasa, uye mabasa
  • kuiswa kwezvitsva zvitsva zvekugadzirisa nekushandura kweMitsva kana itsva yakashandurwa

Vadzidzi vakapinda chikoro ichi vakagadzirirwa zvakakwana kuti vabudirire kutora chirongwa che ISO / IEC 20000 Practitioner chiziviso.

Zvinangwa zveISO 20000 Practice Training

Pakupedzisira kwemudzidzi uyu mudzidzi achakwanisa kunzwisisa nekukwanisa kuongorora uye kushandisa zvinyorwa zve ISO / IEC 20000 mukati mezvino masangano anovimbiswa kana avo vanoda kuisa sms mukugadzirira kwekutanga chiyeuchidzo.

Kunyanya, mudzidzi achakwanisa:

  • Kunzwisisa chinangwa, kushandiswa uye kushandiswa Kwezvikamu 1, 2, 3 uye 5 yehutano
  • Batsira uye kurudzira masangano mukubudirira kwekuenderana neIYO / IEC 20000-1 uye chiyeuchidzo
  • Kunzwisisa, kutsanangura nekupa mazano panyaya dzine chokuita nekushanda, kukodzera uye nzvimbo inotsanangurwa
  • Kunzwisisa nekutsanangura ukama huripo pakati pe ISO / IEC 20000 uye ITSM tsika dzakanakisisa dzinoshandiswa pamwe chete uye maitiro akafanana
  • Tsanangura uye ushandise zvinodiwa zveChikamu 1
  • Tsanangura kushandiswa kwemakambaniki uye zvishandiso zvinotsigira kushandiswa nekuvandudzwa kweSMS, kubudirira kwechiziviso uye kuratidzwa kunoramba kuchienderana neChikamu 1
  • Kurudzira nekubatsira muIOO / IEC 20000 kuongororwa kuongororwa mazano
  • Ita shanduko yegapsi inotsigirwa nekuvandudzwa nekugadzirisa chirongwa
  • Kunzwisisa, nekusika uye kushandisa chirongwa chekubata mabasa
  • Batsira uye kurudzira masangano pamusoro pekushandiswa kwekuvandudzwa kwehupenyu huripo
  • Gadzirira masangano eI ISO / IEC 20000 chekuongorora chekushandisa uchishandisa mitemo ye APMG Certification Scheme.

Vateereri vakagadzirirwa yeIO 20000 Practice Course

Izvi zvakagadzirirwa kune vashandi, vatungamiri uye vadzidzisi vanoita basa rinokosha mukugadzirwa neku / kana kushanda kwehutano hwehutano hunoenderana neSOO / IEC 20000.

Zvakatarisirwa zveIO 20000 Practitioner Certification

Vatori vechikamu vanofanira kunge vane ruzivo rwemashoko emitemo uye nzira dze IT Service Management.
Nheyo yezvizivo munharaunda iyi yakadai seye inowanikwa mune imwe dzidzoITIL® FoundationkanaISO / IEC 20000 Foundation.

Kuti uwane mamwe mashoko nemutsa taura nesu.


Reviews


Chikamu 1Nhanganyaya uye nheyo yeIO / IEC 20000
Chikamu 2ISOIEC 20000 certification scheme
Chikamu 3Nheyo dzehutungamiri hweT IT
Chikamu 4ISO / IEC 20000-1 (Chikamu 1) Basa rehutano hwebasa rinodiwa
Chikamu 5ISO / IEC 20000-2 Nhungamiro pamusoro pekushandisa Chikamu 1
Chikamu 6Kubudirira ISO / IEC 20000 certification
Chikamu 7Kushanda, kuongororwa uye kukodzera kubva paIO / IEC 20000-3
Chikamu 8Kugadzirira kwechirongwa chekuongorora, kuzara uye kuongororwa kwekuongorora
Chikamu 9Ongororo yekuita uye kugadzirira