noocaTababar Fasalka
DIIWAANGELI

ISO 20000 PRACTITIONER

ISO 20000 Tababar Tababar iyo Shahaadada

Description

Maqalka & Shuruudaha

Certification

ISO 20000 Koorsada Tababarka Tababarka

Macaamiishu waxay codsanayaan in ay bixiyaan adeeg bixiyayaasha IT-ga gudaha ama dibaddaba inay caddeyn karaan inay awood u leeyihiin inay bixiyaan tayada adeegga loo baahan yahay oo ay leeyihiin habab maareyneed oo ku habboon adeegga. Iyada oo ku saleysan hababka, ISO / IEC20000 waa heer caalami ah oo la aqoonsan yahay Maareynta Adeegga IT oo qeexaya shuruudaha adeeg bixiyaha si uu u qorsheeyo, u sameeyo, u fuliyo, u shaqeeyo, ula socdo, dib u eego, dayactirna hagaajiyo SMS. Shuruudaha waxaa ka mid ah naqshadeynta, kala-guurka, bixinta iyo hagaajinta adeegyada si loo fuliyo shuruudaha adeegga ee la isku raacay

Shahaadada ISO / IEC20000 waxaa la bixiyaa ka dib markii ay sameeyaan baaritaano ay sameeyeen Hay'adaha Shahaadada ee Diiwaangashan, oo hubiya in adeeg bixiyaha uu hindiso, fuliyo lana maamulo nidaamka Maareynta Adeega IT-ga oo waafaqsan shuruudaha heerka.

Koorsadani waxay bixisaa fahfaahin ku filan ISO / IEC 20000 iyo codsigeeda si ay u falanqeeyaan oo u adeegsadaan aqoonta loo kasbaday si loo helo hawlo badan oo taageeri doona ururada ku habboon shuruudaha Qeybta 1, iyo helitaanka iyo ilaalinta shahaadada ISO / IEC 20000 .

Koorsadani waxay daboolaysaa daabacaadda labaad ee heerka (ISO / IEC 20000-1: 2011) taas oo joojineysa oo badalaysa daabacaadda koowaad (ISO / IEC 20000-1: 2005).

Qaar ka mid ah kala duwanaanshaha ugu weyn waa sida soo socota:

  • si toos ah ula xiriirta ISO 9001
  • si toos ah ula socdaan ISO / IEC 27001
  • isbedelka erayada si loo muujiyo isticmaalka caalamiga ah
  • caddaynta shuruudaha lagu maamulayo hababka ay maamulaan dhinacyada kale
  • caddaynta shuruudaha lagu qeexayo baaxadda SMSka
  • caddayn in habka PDCA uu khuseeyo SMS, oo ay ku jiraan hababka maamulka adeega, iyo adeegyada
  • soo bandhigidda shuruudaha cusub ee naqshadeynta iyo kala-guurka cusub ee ama adeega beddelay

Ardayda dhigata koorsadan waxay si haboon u diyaarsan yihiin inay si guul leh u qaataan imtixaanka ISO / IEC 20000 Practitioner Certificate.

Ujeeddooyinka ISO 20000 Tababar Tababaraha

Dhamaadka koorsadan ardaygu wuxuu fahmi doonaa oo awood u yeelan doonaa inuu falanqeeyo oo uu hirgeliyo mawduuca ISO / IEC 20000 gudaha ururrada la ansixiyey ama kuwa doonaya in ay hirgeliyaan SMS si loogu diyaariyo caddaynta hore.

Gaar ahaan, ardaygu wuxuu awoodi doonaa:

  • Fahmaan ujeedada, isticmaalka iyo isticmaalka Qeybaha 1, 2, 3 iyo 5 ee heerka
  • Kaalmee oo kugula taliso ururrada ku guuleysiga ku-oolka ah ISO / IEC 20000-1 iyo shahaadada
  • Fahmaan, sharaxaan oo ka taliyaan arrimaha ku saabsan sida loo fulin karo, xaq u lahaanshaha iyo qeexida miisaanka
  • Fahmaan oo sharaxaan xiriirka ka dhexeeya ISO / IEC 20000 iyo ITSM hababka ugu fiican ee isticmaalka guud iyo heerarka la xiriira
  • Sharax oo ku dabaq shuruudaha Qeybta 1
  • Sharax isticmaalka tiknoolajiyada iyo qalabka si ay u taageeraan hirgelinta iyo hagaajinta SMS, guusha shahaadada iyo muujinta joogtaynta ah ee ku salaysan Qodobka 1
  • Talo iyo caawimaad ku saabsan qiimeynta diyaargarowga shahaadada ISO / IEC 20000
  • Soo saar falanqaynta farqiga u dhexeeya qorshe horumarineed iyo hirgelin
  • Fahmaan, samee oo u adeegso qorshe maareyn adeeg
  • Kaalmee oo kugula tali ururada ku saabsan hirgelinta hababka horumarinta joogtada ah
  • U diyaari ururada hanti-bixinta ISO / IEC 20000 iyadoo la adeegsanayo shuruudaha Qorshaha Shahaadada ee APMG.

Intended Audience for of ISO 20000 Practitioner Course

Takhasuskan waxaa loogu talagalay xirfadlayaasha, maareeyayaasha iyo la-taliyeyaasha kuwaasi oo kaalin muhiim ah ka qaata wax soo saarka iyo / ama maareynta hawlgalka nidaamka maamulka adeegga iyadoo lagu saleynayo ISO / IEC 20000.

Prerequisites for of ISO 20000 Practitioner Certification

Ka-qaybgalayaashu waa inay leeyihiin aqoon aasaasi ah oo ku saabsan mabaadi'da iyo hababka maaraynta adeegga IT.
The knowledge base in this area are such as those acquired in a course ITIL® Foundation or ISO / IEC 20000 Foundation.

Wixii macluumaad dheeraad ah si naxariis leh nala soo xiriir.


Reviews




Qaybta 1Horudhac iyo asal asaasi ah ISO / IEC 20000
Qaybta 2Qorshaha shahaadada ISOIEC 20000
Qaybta 3Mabaadi'da maamulka adeegga IT
Qaybta 4ISO / IEC 20000-1 (Qeybta 1) Shuruudaha maareynta adeega maamulka
Qaybta 5ISO / IEC 20000-2 Talo ku saabsan codsiga qaybta 1
Qaybta 6Hirgelinta shahaadada ISO / IEC 20000
Qaybta 7Dalbashada, kala-soocida iyo u-qalmitaanka ku salaysan ISO / IEC 20000-3
Qaybta 8U diyaargarowga shahaadada rasmiga ah, xisaabin dhamaystiran iyo kormeer
Qaybta 9Imtixaanka imtixaanka iyo diyaarinta