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ISO-IEC 20000 FOUNDATION

ISO / IEC 20000 Foundation Koorsada Tababarka & Shahaadada

Description

Maqalka & Shuruudaha

Certification

ISO / IEC 20000 Foundation Jadwalka Tababbarka Koorsada

Koorsadan ISO / IEC 20000 ee la aqoonsan yahay ayaa udiyaarinaysa musharraxiinta aqoonta aasaasiga ah. Waxay bixisaa aqoonta loo baahan yahay si loo helo fahamka maaddooyinka iyo shuruudaha ISO / IEC 20000-1: 2011 heerka caalamiga ah ee maamulka adeegga IT (ITSM). Ogoow sida dhaqamada loo qaadan karo urur si loo bixiyo adeegyo maareysan, si joogta ah u wanaajiya adeegyadan oo ay ku gaadhaan shahaadada ISO / IEC 20000-1.ISO / IEC 20000 waa heerka caalamiga ah ee maamulka adeegga IT-ga (ITSM). Waxay qeexeysaa shuruudaha iyo in ay bixiso faahfaahinta nidaamka maamulka adeegga IT-da ee loo baahan yahay si loo bixiyo adeegyo maareysan ee tayada la aqbali karo, oo ay la socdaan hagid ku saabsan sida loo muujiyo waafaqsanaanta heerka

Koorsadan 3-waxaa loogu talagalay kuwa doonaya in ay muujiyaan aqoon aasaasi ah oo ku saabsan ISO / IEC 20000 iyo adeegsigeeda adeegga bixiyaha adeegga caadiga ah ee IT. Takhasalkan ma bixinayo heerka aqooneed ee heerka sare ee hanti-dhawrka, lataliyayaasha ama kuwa mas'uulka ka ah maareynta fulinta heerarka adeegga bixiyaha adeegga. Hanti-dhowreyaasha, la-taliyayaasha iyo fuliyayaashu waxay dooni karaan inay tixgeliyaan koorsooyinka APMG-ga ama Kormeeraha ee bixiya faahfaahin dheeraad ah oo ku saabsan isticmaalka heerka. Imtixaanka shahaadada ee APMG, oo ah imtixaan doorasho badan, ayaa la qaban karaa dhammaadka koorsada.

Objectives of ISO/IEC 20000 Foundation Training

Dhamaadka koorsadan ardayga wuxuu awoodi doonaa inuu fahmo baaxadda, ujeeddooyinka iyo shuruudaha heerka sare ee heerka ISO / IEC 20000, sida loo isticmaalo hay'ad bixiyaha adeegga caadiga ah, oo ay weheliyaan waxyaabaha ugu muhiimsan ee habka shahaadaynta . Gaar ahaan, ardaygu wuu fahmi doonaa:

  • The background to ISO IEC 20000
  • The scope and purpose of Parts 1, 2, 3 and 5 of ISO IEC 20000 and how these can be used
  • Ereyada muhiimka ah iyo qeexitaannada loo isticmaalo
  • Shuruudaha asaasiga ah ee SMS iyo baahida loo qabo horumar joogto ah
  • Nidaamyada, ujeeddooyinkooda iyo shuruudaha heerka sare ee xaaladaha adeeg bixiyaha caadiga ah ee IT
  • Shuruudaha qeexidda iyo shuruudaha qeexidda
  • Ujeedada baaritaanka gudaha iyo dibadda, hawlgaladooda iyo ereyada la xidhiidha
  • Hawlgalka Qorshaha Shahaadaynta ee APMG
  • Xidhiidhka habdhaqanka ugu wanaagsan iyo heerarka la xiriira

Intended Audience for ISO/IEC 20000 Foundation Course

Koorsadani waxaa loogu talagalay shaqaalaha hay'adaha bixiya adeegyada gudaha iyo dibedda ee bixiya fahamka aasaasiga ah ee heerka ISO / IEC 20000 iyo content. Waxay bixin doontaa:

  • Milkiilayaasha adeega, milkiilayaasha nidaamka iyo kuwa kale maamulka adeegga shaqaalaha wacyigelinta iyo fahamka maareynta adeegga iyadoo lagu saleynayo heerka ISO / IEC 20000
  • Shakhsiyaadka leh aqoonta si ay u fahmaan heerarka ISO / IEC 20000 iyo sida ay u urursan yihiin ururkooda
  • Maareeyayaasha iyo hoggaamiyeyaasha kooxda aqoon u leh nidaamka maaraynta adeega caadiga ah ee ISO / IEC 20000 (SMS)
  • Hantidhowrka Gudaha, Milkiilayaasha Hawlaha, Dib-u-eegista Hagaajinta iyo Qiimeeyeyaasha oo leh aqoon fiican oo ku saabsan heerka heerka ISO / IEC 20000, waxyaabaha ku jira iyo baahida loo qabo dib-u-eegista gudaha, qiimeynta iyo hantidhawrka
  • Caddayn ah in ergooyinka ay ku guuleysteen heerka asaasiga ah ee aqoonta heerka ISO / IEC 20000

Takhasalkan ma bixinayo heerka aqooneed ee heerka sare ee hanti-dhawrka, lataliyayaasha ama kuwa mas'uulka ka ah maareynta fulinta heerarka adeegga bixiyaha adeegga. Hanti-dhowreyaasha, la-taliyayaasha iyo fuliyayaashu waxay dooni karaan inay tixgeliyaan koorsooyinka APMG-ga ama Kormeeraha ee bixiya faahfaahin dheeraad ah oo ku saabsan isticmaalka heerka.

Prerequisites for ISO/IEC 20000 Foundation Certification

Ma jiraan wax shuruud ah oo loogu talagalay kooras sidan oo kale ah, inkastoo ITIL® V3 Foundation Shahaadada waxaa si weyn loogu talinayaa.

Wixii macluumaad dheeraad ah si naxariis leh nala soo xiriir.

ISO/IEC 20000 Foundation Training in Gurgaon | ISO/IEC 20000 Foundation Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO/IEC 20000 Foundation as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO/IEC 20000 Foundation Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO/IEC 20000 Foundation from our ISO/IEC 20000 Foundation Training. Our ISO/IEC 20000 Foundation Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO/IEC 20000 Foundation.

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ISO/IEC 20000 Foundation Training Introduction

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Qaybta 1Fahamka ISO / IEC 20000, ujeedo iyo isticmaal
Akhrinta 1"Muujin" iyo "Hadday" yihiin
Akhrinta 2Mabaadiida nidaamka maamulka adeega
Akhrinta 3ISO / IEC 20000 xiriir la leh ITIL iyo heerarka iyo hababka kale
Qaybta 2Fahmitaanka shuruudaha nidaamka maaraynta ISO / IEC 20000
Akhrinta 4Ujeedooyinka nidaamka maareynta
Akhrinta 5Mas'uuliyadaha maamulka
Akhrinta 6Shuruudaha dokumantiga
Akhrinta 7Kartida shaqaalaha, wacyigelinta iyo tababarka
Qaybta 3Fahmidda shuruudaha maaraynta adeega adeegyada ISO / IEC 20000
Akhrinta 8Qorsheynta iyo hirgelinta adeegyo cusub ama la bedelay
Akhrinta 9Nidaamka Bixinta Adeegga
Akhrinta 10Hababka xidhiidhka
Akhrinta 11Nidaamka xallinta
Akhrinta 12Xakamaynta iyo sii-deynta
Qaybta 4Qaadashada Qorshaha, Samee, Hubso, Ku dhaqaaq wareegga si aad u hagaajiso adeegga
Akhrinta 13Qorsheynta, Hirgelinta iyo Hagaajinta maamulka adeegga IT si loo waafajiyo heerka ISO / IEC 20000
Akhrinta 14Dalbashada, shuruudaha baahinta iyo qoraalka baaxadda
Akhrinta 15Habka qorshaynta-jeeg-dhaq-dhaqaaqa iyo codsigeeda maaraynta adeegga
Qaybta 5Dib u eegista, qiimeynta iyo hanti-dhawrka ee hawlaha ISO / IEC 20000
Akhrinta 16Noocyada dib u eegista, qiimeynta iyo xisaabinta looga baahan yahay heerarka
Akhrinta 17Noocyada iyo qaababka loo isticmaali karo iyaga
Akhrinta 18Maxaa ku lug leh xisaabinta dibadda