TypeHo Koetlisa Sekolo
Ngodisa

ITIL V3 SEBELETSO SA MESEBETSI (TŠEBELETSO EA TŠEBELETSO LE TŠEBELETSO)

ITIL v3 Koetliso le Koetliso ea Koetliso ea Koetliso ea Tšebelisano le Ts'ebetso ea Sesebelisoa sa Machaba a Kopaneng

Tlhaloso

Bamameli le Litlhokahalo

Tlhahiso ea Tlhahlobo

Kemiso le Litefiso

tiiseletswe

ITIL v3 Tlhahlobo e kholo ea Koetliso ea OSA Tlhahlobo

The ITIL® 2011 Tšoaneleho e Akaretsang: Letšoao la ts'ebeliso ea ts'ebeliso ea mosebetsi le ts'ebetso (OSA) ke boiphihlelo bo sa lefelloeng empa hape ke karolo ea ITIL® Intermediate Motlakase oa bokhoni, le e 'ngoe ea li-modules tse isang Certificate ea Expert ITIL® ho IT Service Management. Sepheo sa mokoetliso ona le setifikeiti ke ho fana ka tsebo mekhoeng ea indasteri tsamaisong ea ts'ebetso joalokaha e ngotsoe litabeng tsa motheo tsa ITIL® Service Lifecycle. Letšoao la ITIL® le ts'ehetso le ts'ebetso ea ts'ebetso e reretsoe ho thusa ba nang le lengolo lena hore ba sebelise mekhoa ea OSA ho rarolla le ho tšehetsa Bophelo ba Bophelo ba Ts'ebeletso.

Bamameli ba nang le morero bakeng saITIL v3 OSA e bohareng

Ts'ebetso ea ts'ehetso ea ts'ebetso le ts'ebetso ea lits'ebeletso li tla lumellana le batho ba latelang litšebeletsong kapa libakeng tse latelang tsa IT:

  • Mookameli oa Matla
  • Mookameli oa Kopo
  • Fetola Mookameli
  • Mookameli oa Tšireletso
  • Litšehetso tsa Ts'ebeliso
  • IT Manager Operations
  • Ts'ebetso ea Leano le Ts'ebetso
  • Ts'ehetso ea Mecha
  • Motsamaisi ea Tsoelang Pele oa Khoebo
  • Mookameli oa Tšireletso
  • Motsamaisi oa Mosebetsi oa Tšebeletso
  • Mofani oa Khoebo ea Boipheliso.
batlehang
Bakhethi ba lakatsang ho koetlisoa le ho hlahlojoa ka sekolo sena ba tlameha ho se ba ntse ba tšoara Certificate ea ITIL Foundation ho Tsamaiso ea Tšebeletso ea IT e lokelang ho hlahisoa e le bopaki ba bopaki ba ho fumana kamohelo
Bakhethi ba nang le litlhoko tse latelang tsa ITIL ba boetse ba tšoaneleha, mme bopaki bo tšoanang bo tla hlokoa:
• Pejana ho ITIL (V2) Foundation hammoho le Bridge Bridge
• Lengolo la Tlhahlobo ea ITIL Lefapheng la Tšebeletso ea IT (e finyelitsoeng ka Mookameli oa Tšebeletso kapa litsela tsa ho pata litsela).
Ho khothalletsoa hore ba khethiloeng:
• E ka bonts'a tloaelo le lentsoe la IT le ho utloisisa tšehetso ea ts'ebetso le ts'ebetso ho latela maemo a bona a khoebo
• E-ba le boiphihlelo ba ho sebetsa bokhoni ba tsamaiso ea ts'ebetso moeeng oa mofani oa litšebeletso, boikarabello ba bonyane e mong oa batsamaisi ba latelang o laela:
• Tsamaiso ea tsamaiso ea ketsahalo
• Tshebetso ea tsamaiso ea liketsahalo
• Ts'ebetso ea phethahatso ea kopo
• Tsamaiso ea ho laola mathata
• Tsamaiso ea tsamaiso ea ho kena
• Lefapha la tšebeletso
• Tsamaiso ea litsebi
• Tsamaiso ea ts'ebetso ea IT
• Tsamaiso ea ts'ebetso
.
Pele o e-ea koetliso ea tikoloho e boetse e khothalletsoa hore baithuti ba bale lingoliloeng tsa mantlha tsa ITIC Service Lifecycle, haholo-holo khatiso ea ITIL Service Operation

Tlhahiso ea Tlhahlobo

  • Bohlokoa ho khoebo ea mesebetsi ea OSA le hore na mesebetsi ea OSA e tšehetsa Bophelo ba Bophelo ba Ts'ebeletso
  • Ho ntlafatsa tshebetso ea Ts'ebetso ea Tšebeletso
  • Mokhoa oa ts'ebetsong oa OSA o sebelisana joang le mekhoa e meng ea Ts'ebetso ea Bophelo
  • Mokhoa oa ho sebelisa le ho lekanya mekhoa ea OSA, mesebetsi le mesebetsi ho finyella bokhabane bo sebetsang
  • Bohlokoa ba ts'ireletso ea IT le menehelo ea eona ho OSA
  • Ho utloisisa theknoloji le ho kenya ts'ebetsong litabeng tse amanang le OSA
  • Mathata, maemo a maholo a katleho (CSFs) le likotsi tse amanang le OSA
  • Ho hatisoa ka ho khetheha ka lits'ebetso le boikarabelo bo kenyeletsang:
    • Tlhokomelo ea liketsahalo, e hlalosa liketsahalo tse bonahalang tsa bohlokoa bakeng sa Ts'ebetso ea Ts'ebetso ea IT kapa ho fana ka ts'ebeletso ea IT
    • The Incident Management, o na le bokhoni ba ho khutlisetsa litšebeletso liketsong tse tloaelehileng kapele kamoo ho ka khonehang le ho latela maemo a lumellanang le tšebeletso
    • Kopo ea Phethahatso, e phethahatsa kopo e fanang ka phihlelo e potlakileng le e atlehileng ea lits'ebeletso tse tloaelehileng ho ntlafatsa tlhahiso ea khoebo kapa boleng ba lits'ebeletso tsa khoebo le lihlahisoa
    • Bothata ba Tsamaiso, ho thibela mathata le liketsahalo, ho felisa liketsahalo tse sa khaotseng le ho fokotsa liphello tsa liketsahalo tse ke keng tsa qojoa
    • Tsamaiso ea ho fihlella, meputso ea basebelisi ba lumelloang tokelo ea ho sebelisa tšebeletso nakong eo
      ho thibela ho fihlella basebelisi ba seng ba lumelloa.
  • Mesebetsi ea ts'ebetso ea ts'ebetso e kenyelletsoeng mekhahlelo e meng ea bophelo bo kang Bophelo ba Ts'ebetso, Boemo ba Ts'ebetso le Boikarabelo ba Ts'ebetso, Phatlalatso ea Phatlalatso le Ts'ebetso ea Ts'ebetso, Tsamaiso ea Tsamaiso ea Ts'ebetso, Ts'ebetso ea Boemo, Tsebo ea Ts'ebetso ea Lichelete, Ts'ebeletso ea Tšebeletso ea IT.
  • Ho Hlophisa Tšebeletso ea Ts'ebeletso e hlalosang mesebetsi le mesebetsi e lokelang ho etsoa ka Ts'ebeliso ea Ts'ebetso le Tšehetso e kang Service Desk, Technical Management, IT Operations Management le Application Management.
Mokhoa oa TlhahisoLocationNako ea thupeloNgolisa
Ho Koetlisa Sekolo Gurgaon 2 MatsatsiNgolisa Hona joale

Koetliso e tlang

October 2018

27
October 2018

Gurgaon,

B 100 A, 1 motseng o ka boroa, haufi le Signature Towers,

Gurgaon,

Haryana

122001

India


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ITIL Intermediate Service Design (SD XCHARX 27th October 2018)

ITIL-INTERMEDIATE-SERVICE-DESIGN ITIL v3 OSA e bohareng (Ts'ehetso ea Ts'ebetso le Tlhahlobo)

Innovative Technology Solutions is conducting 1 day Training on ITIL Intermediate Service Design on 27th October 2018.

Fumana ho eketsehileng »

Re kopa o re ngolle info@itstechschool.com & re ikopanye le rona ka + 91-9870480053 bakeng sa theko ea theko le theko ea tiiso, kemiso le sebaka

Re Tlisetsa Potso

  • Palo ea Lipotso: 8 Lipotso ka pampiri
  • Duration: Metsotso ea 90 bakeng sa bohle ba khethiloeng ka puo ea bona
  • Lethathamo la ho feta: Matšoao a 28 a hlokehang ho feta (ho tsoa ho 40 e fumaneha) - 70%
  • Tlhahlobo ea Test: Khetho e 'maloa

Bakeng sa lintlha tse ling re ikopanye ka mosa.


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