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Mtaalamu wa ITIL

Kozi na Mafunzo ya Vyeti vya Utayarishaji wa ITIL

Maelezo

Wasikilizaji & Maagizo ya awali

Ufafanuzi wa Mafunzo

Ratiba na ada

vyeti

Kozi ya Mafunzo ya ITIL

Wakati ITIL® Foundation inalenga 'nini' na 'kwa nini', Mtaalamu wa ITIL inaonyesha 'jinsi' kuanza kuanzisha mfumo wa ITIL® na kuibadilisha kwa hali na siku za kila siku, na kutoa watu zaidi kujiamini katika uwezo wao wa kuunda na kuchangia katika mipango ya ITSM.

Mtaalamu wa ITIL® hutoa mwongozo wa vitendo ili kusaidia malengo yako ya biashara, kuendeleza ujuzi unaohitajika kutumia dhana ITIL® katika shirika na kuhakikisha thamani ya biashara kwa kutoa huduma zinazofaa na zinazofaa. Wakati huo huo, kozi na sifa zinawapa ujasiri mameneja kwamba wahitimu wako tayari kuanzisha na kufanikiwa kufanya mipango ya kuboresha inahitajika. Mtaalamu wa ITIL inalenga katika njia ya kuboresha huduma za mara kwa mara (CSI) kama njia ya kuboresha mipango ya kuboresha.

Mtaalamu wa ITIL pia inashughulikia maeneo matatu muhimu kwa mafanikio ya mipango yoyote ya kuboresha:

  • Usimamizi wa Mabadiliko ya Shirika;
  • Mawasiliano;
  • Upimaji na Mitambo.

The Mtaalamu wa ITIL guidance follows 9 Guiding Principles:

  • Kuzingatia thamani
  • Tengeneza kwa uzoefu
  • Anza wapi
  • Kazi kikamilifu
  • Maendeleo ya iteratively
  • Angalia moja kwa moja
  • Kuwa wazi
  • kushirikiana
  • Kuitunza rahisi.

Mtaalamu wa ITIL ® hana nafasi ya sifa za ITIL zilizopo. Inasaidia, na inafanana na, mpango wa sasa wa sifa za ITIL. Mtaalamu wa ITIL sio lazima kwa sifa za kiwango cha ITIL katikati.

Malengo

Baada ya kukamilisha mafanikio ya vipengele vya kinadharia na uchunguzi kuhusiana na vyeti hii, wahitimu wanaweza kutarajia kuwa na uwezo wa:

  • Tumia dhana za Usimamizi wa Huduma za IT ambazo ni madereva muhimu ya kuboresha huduma kwa daima;
  • Tumia kanuni za kuongoza za ITSM katika mazingira halisi ya ulimwengu;
  • Tumia njia ya CSI kusimamia maboresho katika muktadha wa shirika;
  • Tumia kipimo na metrics ili kuwezesha kuboresha huduma kwa daima;
  • Kuwasiliana kwa ufanisi ili kuwezesha kuboresha huduma kwa daima;
  • Tumia usimamizi wa mabadiliko ya shirika ili uendelee kuboresha huduma za kuendelea;

lengo Audience

Wataalamu wa IT, wafanyakazi wa IT wanaowasaidia, wahandisi wa maombi, mameneja wa mradi na wa biashara, mwanachama yeyote wa timu ya IT inayohusika katika utoaji wa huduma za IT

Prerequisites

ITIL msingi v3 sawa, v3 au 2011 ni mahitaji ya lazima.

Ufafanuzi wa Mafunzo

Dhana za Usimamizi wa Huduma

  • Kukubali na kubadili
  • VOCR: thamani, matokeo, gharama, na hatari

Kanuni elekezi

  • Kuzingatia thamani
  • Tengeneza kwa uzoefu
  • Anza wapi
  • Kazi kikamilifu
  • Maendeleo ya iteratively
  • Angalia moja kwa moja
  • Kuwa wazi
  • kushirikiana
  • Hifadhi rahisi

Njia ya Uboreshaji wa Huduma

  • Maono hayo ni nini?
  • Tuko wapi sasa?
  • Tunataka kuwa wapi?
  • Tunafikaje huko?
  • Tunajuaje kwamba tumefika?
  • Tunawezaje kuendelea na kasi?

Usimamizi wa Mabadiliko ya Shirika (OCM)

  • OCM ni nini?
  • Vyanzo vya upinzani
  • Watu wa mpito
  • Usimamizi wa wadau
  • Msaidizi wa usimamizi
  • Usimamizi wa upinzani
  • Kuimarisha

Metrics na vipimo

  • CSF na KPIs
  • Hifadhi ya metri na maajabu
  • Makundi ya methali
  • Tathmini ya
    Taarifa ya

Mawasiliano

  • Masuala yanayosababishwa na mawasiliano mabaya
  • Faida za mawasiliano mazuri
  • Mawasiliano muhimu
  • Kanuni za mawasiliano
  • Aina za mawasiliano

Mafunzo ya ujao

Desemba 2018

15
Desemba 2018

Gurgaon,

B 100 A, Kusini mwa mji 1, Karibu na Ishara Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

Pata maelezo zaidi »

22
Desemba 2018

Gurgaon,

B 100 A, Kusini mwa mji 1, Karibu na Ishara Towers,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE SERVICE TRANSITION

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Pata maelezo zaidi »

Tafadhali tuandikie info@itstechschool.com & wasiliana nasi kwenye + 91-9870480053 kwa gharama ya kozi & vyeti gharama, ratiba & eneo

Tutusheni Jitihada

Kwa maelezo zaidi kwa huruma Wasiliana nasi.

ITIL Practitioner Training in Gurgaon | ITIL Practitioner Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ITIL Practitioner as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ITIL Practitioner Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ITIL Practitioner from our ITIL Practitioner Training. Our Mafunzo ya waandishi wa ITIL huko Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ITIL Practitioner.

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Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ITIL Practitioner Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ITIL Practitioner Training Introduction

ITIL Practitioner is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ITIL Practitioner services for their cloud hosting solutions. Major of companies required the employees who are hands on ITIL Practitioner. After visualizing the demand of ITIL Practitioner, Innovative Technology solutions started offering ITIL Practitioner training in Gurgaon for individual and ITIL Practitioner training for corporates. Innovative Technology solutions do offers trainings on ITIL Practitioner in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ITIL Practitioner Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
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  • Corporate trainers for ITIL Practitioner training
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Corporate training on ITIL Practitioner, Corporate trainer for ITIL Practitioner , Bootcamp for ITIL Practitioner training. Best ITIL Practitioner training in India

Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ITIL Practitioner training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ITIL Practitioner training. Professionals from USA, UK and other countries also enrol themselves for our Online ITIL Practitioner training programme. Taking online or classroom ITIL Practitioner training from India is always cost effective.


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