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ISO-IEC 20000 FOUNDATION

ISO / IEC I-20000 Foundation Training Course & Certification

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ISO / IEC I-20000 Foundation Training Course Overview

Le khosi ye-ISO / IEC ye-20000 eqinisekisiwe ilungiselela abaviwa kwisiseko seziko. Inika ulwazi olufunekayo ukufumana ukuqonda umxholo kunye neemfuno ze-ISO / IEC 20000-1: Umgangatho we-2011 wamazwe ngamazwe olawulo lweenkonzo ze-IT (ITSM). Fumana indlela izenzo ezingamkelwa ngayo umbutho ukunikezela iinkonzo ezilawulwayo, rhoqo ukuphucula ezo nkonzo kunye nokufezekisa isatifikethi kwi-ISO / IEC 20000-1.ISO / IEC 20000 ngumgangatho wehlabathi jikelele we-IT service management (ITSM). Ichaza iimfuno kunye kwaye inikezela iinkcukacha zeenkqubo ze-IT zolawulo lwenkonzo (i-SMS) efunekayo ukunikezela ngeenkonzo ezilawulwayo zomgangatho owamkelekileyo, kunye nekhokelo malunga nendlela yokubonisa ukuhambelana nomgangatho

Le khosi yosuku lwe-3 ijoliswe ngabo bafuna ukubonisa ulwazi lwezinga leSiseko malunga ne-ISO / IEC 20000 kunye nokusetyenziswa kwayo kwintlangano yenkonzo ye-IT. Esi siqinisekiso asiboneleli ngenqanaba eliphambili lophicothi-zincwadi zangaphandle, abacebisi okanye abo bajongene nokulawula ukuphunyezwa komgangatho kumbutho wenkonzo yomboneleli. Abaphicothi-zincwadi, abacebisi kunye nabaphumezi bangafuna ukuqwalasela i-APMG Practitioner okanye iikhosi zoPhicothi-zincwadi ezibonelela ngeenkcukacha ngokusetyenziswa komgangatho. Uvavanyo lwe-APMG isitifiketi, oluvavanyo lokukhetha ezininzi, lunokuqhutywa ekupheleni kwekhosi.

Objectives of ISO/IEC 20000 Foundation Training

Ekupheleni kweli khosi umfundi uya kuba nokukwazi ukuqonda ububanzi, iinjongo kunye neemfuno eziphezulu zezinga le-ISO / IEC ye-20000, indlela esetyenziswa ngayo kwintlangano yenkonzo ye-IT efanayo, kunye neenkalo eziphambili zeenkqubo zokuqinisekisa . Ngokukodwa, umfundi uya kuqonda:

  • The background to ISO IEC 20000
  • The scope and purpose of Parts 1, 2, 3 and 5 of ISO IEC 20000 and how these can be used
  • Amagama abalulekileyo kunye neenkcazelo ezisetyenziswayo
  • Imfuno eziphambili zeSMS kunye neemfuno zokuphucula okuqhubekayo
  • Iinkqubo, iinjongo zabo kunye neemfuno eziphakamileyo kwiimeko eziqhelekileyo zeenkonzo ze-IT
  • Iimfuno zenkcazo yokufaka isicelo kunye nezicwangciso
  • Injongo yophicotho-zincwadi zangaphakathi nangaphandle, ukusebenza kwazo kunye nesigama esichaphazelekayo
  • Ukusebenza kwe-APMG yeSatifikethi seSatifikethi
  • Ulwalamano kunye nemigangatho engcono kunye nemigangatho ehambelana nayo

Intended Audience for ISO/IEC 20000 Foundation Course

Le khosi ijoliswe kubasebenzi kwimibutho yabasebenzi benkonzo yangaphakathi nangaphandle abafuna ukuqonda okuyisiseko kwinqanaba le-ISO / IEC 20000 kunye nomxholo walo. Kuya kunika:

  • Abanikazi benkonzo, abanikazi benkqubo kunye nezinye lawulo lwenkonzo abasebenzi ngokuqaphela nokuqonda ulawulo lwenkonzo ngokusekelwe kumgangatho we-ISO / IEC we-20000
  • Abantu abanolwazi ukuqonda umgangatho we-ISO / IEC we-20000 kunye nendlela ohlala ngayo kwimibutho yabo
  • Abaphathi kunye neenkokheli zeqela ngolwazi lwe-ISO / IEC ye-20000 yolawulo lwenkonzo (i-SMS)
  • Abaphicothi-zincwadi zangaphakathi, abanikazi benkqubo, abahloli beenkqubo kunye nabahlohli abanolwazi olufanelekileyo lwe-ISO / IEC ye-20000 standard, isiqulatho sayo kunye nesidingo sokuphononongwa kwangaphakathi, ukuhlolwa kunye nokuphicothwa
  • Ubungqina bokuba abahambeli baye bafikelela kwisiseko solwazi lwe-ISO / IEC ye-20000 standard

Esi siqinisekiso asiboneleli ngenqanaba eliphambili lophicothi-zincwadi zangaphandle, abacebisi okanye abo bajongene nokulawula ukuphunyezwa komgangatho kumbutho wenkonzo yomboneleli. Abaphicothi-zincwadi, abacebisi kunye nabaphumezi bangafuna ukuqwalasela i-APMG Practitioner okanye iikhosi zoPhicothi-zincwadi ezibonelela ngeenkcukacha ngokusetyenziswa komgangatho.

Prerequisites for ISO/IEC 20000 Foundation Certification

Akukho zicelo ezifunekayo ngaphambili kule khosi, nangona kunjalo ITIL® V3 Foundation Isatifikethi sinconywa kakhulu.

Ukufumana ulwazi olungakumbi Qhagamshelana nathi.

ISO/IEC 20000 Foundation Training in Gurgaon | ISO/IEC 20000 Foundation Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO/IEC 20000 Foundation as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO/IEC 20000 Foundation Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO/IEC 20000 Foundation from our ISO/IEC 20000 Foundation Training. Our ISO/IEC 20000 Foundation Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO/IEC 20000 Foundation.

Innovative technology solutions is well-equipped ISO/IEC 20000 Foundation Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO/IEC 20000 Foundation Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO/IEC 20000 Foundation labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO/IEC 20000 Foundation Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO/IEC 20000 Foundation Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ISO/IEC 20000 Foundation Training Introduction

ISO/IEC 20000 Foundation is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ISO/IEC 20000 Foundation services for their cloud hosting solutions. Major of companies required the employees who are hands on ISO/IEC 20000 Foundation. After visualizing the demand of ISO/IEC 20000 Foundation, Innovative Technology solutions started offering ISO/IEC 20000 Foundation training in Gurgaon for individual and ISO/IEC 20000 Foundation training for corporates. Innovative Technology solutions do offers trainings on ISO/IEC 20000 Foundation in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ISO/IEC 20000 Foundation Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ISO/IEC 20000 Foundation training
  • Standard training curriculum as suggested by Principle.
  • ISO/IEC 20000 Foundation training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

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Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ISO/IEC 20000 Foundation training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ISO/IEC 20000 Foundation training. Professionals from USA, UK and other countries also enrol themselves for our Online ISO/IEC 20000 Foundation training programme. Taking online or classroom ISO/IEC 20000 Foundation training from India is always cost effective.


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Icandelo 1Ukuqonda i-ISO / IEC 20000 ububanzi, injongo kunye nokusetyenziswa
Ukufunda i-1"Kuya kuba" kunye "Kuya kufuneka" iingxelo
Ukufunda i-2Imigaqo yenkqubo yolawulo lwenkonzo
Ukufunda i-3ISO / IEC I-20000 ubudlelwane kunye ne-ITIL kunye neminye imigangatho kunye neendlela
Icandelo 2Ukuqonda iimfuno zolawulo lwe-ISO / IEC ye-20000
Ukufunda i-4Iinjongo zolawulo lwenkqubo
Ukufunda i-5Iimbopheleleko zolawulo
Ukufunda i-6Iimfuno zoxwebhu
Ukufunda i-7Ubungcali, abasebenzi kunye nokuqeqeshwa
Icandelo 3Ukuqonda iimfuno zeenkqubo zolawulo lwenkonzo ye-ISO / IEC
Ukufunda i-8Ukucwangcisa nokuphumeza iinkonzo ezintsha okanye ezitshintshileyo
Ukufunda i-9Iinkqubo zokuhanjiswa kweenkonzo
Ukufunda i-10Iinkqubo zobudlelwane
Ukufunda i-11Inkqubo zoSombululo
Ukufunda i-12Ukulawula nokukhupha iinkqubo
Icandelo 4Ukwamkela iSicwangciso, Yenza, Hlola, Yenza umjikelo ukuphucula inkonzo
Ukufunda i-13Ukucwangciswa, ukuphunyezwa nokuphucula ulawulo lweenkonzo ze-IT ukuhlangabezana nomgangatho we-ISO / IEC we-20000
Ukufunda i-14Ukusetyenziswa, ukufunwa kweemfuno kunye neeNkcazo zeNkalo
Ukufunda i-15Indlela yokwenza isheke-nkqubo kunye nesicelo sayo kulawulo lwenkonzo
Icandelo 5Ukuphonononga, ukuhlola nokuphicothwa kwe-ISO / IEC ye-20000 imisebenzi
Ukufunda i-16Iintlobo zokuphonononga, ukuhlolwa kunye nokuphicothwa kwemfuneko okufunekayo ngokomgangatho
Ukufunda i-17Iinkqubo kunye neendlela ezingasetyenziselwa zona
Ukufunda i-18Yintoni echaphazelekayo nokuphicothwa kwangaphandle