uhloboUqeqesho lweKlasi
INCWADI

Qhagamshelana nathi

Iimimandla ezimakwe kunye * zifunwa

 

ITIL V3 INTLOKO

I-ITIL v3 Inkqubo yoQeqesho oluPhakathi kunye neZatifikethi

inkcazelo

Abaphulaphuli kunye neemfuno ezifunekayo

iziQinisekiso

I-ITIL v3 Inkqubo yoQeqesho oluPhakathi

The ITIL v3 Isiqinisekiso esiphakathi iyafumaneka kunoma ubani oye wadlulaUvavanyo lwe-ITIL Foundation. Iqukethe isakhiwo esimiselweyo ngeyomodyuli nganye enika ingqwalasela eyahlukileyo kwi-IT Service Service. Unokuthatha njengezithuba ezimbalwa okanye ezininzi eziPhakathi njengoko ufuna. Iimodyuli eziphakathi zihamba ngokubhekiselele kwiSatifikethi seSiseko, kwaye zibone isatifikethi esaziwayo sezoshishino. I Iziqinisekiso ze-ITIL eziphakathi zidibene ngamacandelo amabini - iNkonzo yeeNkonzo zokuSebenza kunye neNkonzo yokuXhobisa. Abanye banokufisa ukugxila kwiiseti enye, kodwa ukhetha ukhetha ukukhetha iimodyuli kwiinkonzo zeeNkonzo zeeNkonzo zeMpilo kunye neNkonzo zoLwazi ukuze udibanise ulawulo kunye nolwazi lobuchwepheshe. Kunconywa ukuba uye wavezwa kwangaphambili kwiingcamango ezisisiseko kwi-IT kwaye ubuncinane ubunzima bamava amabini amava asebenzayo IT Service Service phambi kokuba enze nayiphi na iimodyuli ze-ITIL.

Inkonzo yeeNkonzo zeeMpilo ijolise kwiindlela ze-ITIL® kwiimeko zeeNkonzo zeMpilo. Iinjongo eziphambili kwi-Lifecycle ngokwazo kwakunye neenkqubo kunye nezenzo ezisetyenziswayo ngaphakathi kwayo.

Umsila wokuXhobisa iNkonzo yilabo bafuna ukufumana ukuqonda ngokucacileyo kweenkcukacha ezithile ITIL® iinkqubo kunye neendima. Injongo ephambili ephambili kwinkqubo yenkqubo, inkqubo yokusetyenziswa kunye nokusetyenziswa kuyo yonke i-IT Service Lifecycle.

Abaphulaphuli abafunyenweyo be-ITIL v3 Isiqinisekiso esiphakathi

Iqela elijoliswe kuyo ITIL phakathi ISatifikethi se-SO sibandakanya, kodwa asivumelekanga ukuba:

  • AmaGosa oLwazi oluKhulu (i-CIOs)
  • Abaphathi beeTeknoloji abaziintloko (ii-CTOs)
  • abaphathi
  • Abasebenzi abaPhezulu
  • Iikhokeli zeqela
  • AbaCwangcisi beNkonzo
  • IT Architects
  • Abacebisi be-IT
  • IT Consultants
  • Abahloli bee-IT
  • Abaphathi bezoKhuseleko

Ngolwazi olungakumbi xha ga mshelana nathi.

 


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