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ITIL V3 INTERMEDIATE OSA (OPERATIONAL SUPPORT AND ANALYSIS)

ITIL v3 Intermediate OSA (Iṣiṣe Iṣẹ ati Onínọmbà) ẹkọ ikẹkọ & Iwe eri

Apejuwe

Ipe & Awọn ẹri

Ilana Akoso

Iṣeto & Owo

iwe eri

ITIL v3 Intermediate OSA Training Course Overview

awọn ITIL® 2011 Atẹle agbedemeji: Support ati Analysis isẹ (OSA) Ijẹrisi jẹ ami iyasọtọ ti ko ni iyasọtọ sugbon o tun jẹ apakan ninu ITIL® Intermediate Agbara agbara, ati ọkan ninu awọn modulu ti o nyorisi ITIL® Ijẹrisi Oṣiṣẹ ni IT Management Management. Idi ti ile-ẹkọ ikẹkọ ati ijẹrisi yii ni, lati ṣe imọye lori awọn iṣẹ ile-iṣẹ ni iṣakoso iṣẹ bi a ti kọ sinu awọn iwe-iṣọ ITIL® Service Lifecycle. Iwe-ẹri ITIL® ni iṣiro isẹ ati Imupalẹ ti a pinnu lati mu awọn ti o ni ijẹrisi naa ṣiṣẹ lati lo awọn iṣẹ OSA ni ipinnu ati atilẹyin ti Igbese Itọju Service.

Intended Audience for ITIL v3 Intermediate OSA

The Operational Support and Analysis qualification would suit candidates in the following IT professions or areas:

  • Oluṣakoso agbara
  • Oluṣakoso wiwa
  • Change Manager
  • Alabojuto Aabo
  • Awọn atilẹyin Awọn ohun elo
  • IT Olusakoso Iṣakoso
  • Iṣakoso Nẹtiwọki ati isẹ
  • Imudani nẹtiwọki
  • Ilọsiwaju Iṣowo Iṣẹ
  • Oluṣakoso Aabo
  • Oluṣakoso Portfolio Iṣẹ
  • Olupese Aṣayan Ibasepo.
Prerequisites
Awọn oludije ti o fẹ lati ni ikẹkọ ati idanwo fun iru-ẹri yi gbọdọ ti ni idaniloju ITIL Foundation Foundation ni Itọsọna Ẹrọ IT ti o yẹ ki o gbekalẹ bi ẹri itan-ọrọ lati gba igbasilẹ
Awọn oludije ti o ni awọn iwe-ašẹ ITIL wọnyi jẹ ẹtọ tun, ati awọn iru ẹri kanna yoo nilo:
• Sẹhin ITIL (V2) Foundation pẹlu Bridge Bridge
• Iwe-ẹri Imọ ITIL ni IT Itọsọna Iṣẹ (ti o waye nipasẹ Olupese Iṣẹ tabi Ilana Awọn Itọsọna).
A ṣe iṣeduro pe awọn oludije:
• Le ṣe afihan awọn imọran pẹlu awọn itumọ Ẹrọ ati ki o ni imọran Iṣeduro isẹ ati Imupalẹ laarin ipo ti iṣowo ti ara wọn
• Ni iriri ti ṣiṣẹ ni agbara iṣakoso iṣẹ laarin agbegbe olupin nẹtiwọki, pẹlu ojuse fun o kere ju ọkan ninu awọn ẹkọ-ṣiṣe isakoso wọnyi:
• Ilana isakoso iṣẹlẹ
• Ilana isakoso isẹlẹ
• Beere ilana imuse
• Ilana isakoso iṣoro
• Ilana isakoso wiwọle
• Iduro iṣẹ
• Imọ-ẹrọ imọ
• Isakoso iṣakoso IT
• Isakoso ohun elo
.
Ṣaaju ki o to ikẹkọ fun iwe-ẹri naa ni a tun ni iṣeduro niyanju pe awọn oludije ka iwe-iṣọ ITIL Service Lifecycle ati, paapaa, Itẹlọrọ Išẹ Iṣẹ ITIL

Ilana Akoso

  • Iye si iṣowo awọn iṣẹ OSA ati bi awọn iṣẹ OSA ṣe n ṣe atilẹyin iṣẹ-ṣiṣe Lifecycle
  • Ṣiṣe ilọsiwaju iṣẹ išẹ
  • Bawo ni awọn ọna ṣiṣe ti OSA ṣe nlo pẹlu awọn itọju Iṣẹ Iṣẹ-ṣiṣe miiran
  • Bawo ni lati lo ati wiwọn ilana OSA, awọn iṣẹ ati awọn iṣẹ lati ṣe aṣeyọri iṣẹ-ṣiṣe
  • Pataki ti aabo IT ati awọn ipese rẹ si OSA
  • Mimọ imọ-ẹrọ ati imuposi ti o ṣe pataki ni ayika OSA
  • Awọn italaya, awọn idija aseyori pataki (CSFs) ati awọn ewu ti o ni nkan ṣe pẹlu OSA
  • Atọkasi pataki lori awọn ilana ati ipa ti o wa ninu:
    • Idaabobo iṣẹlẹ, ṣe apejuwe awọn iṣẹlẹ ti o ṣe akiyesi ti o ṣe pataki fun Itọsọna Amotun ti IT tabi fifiranṣẹ iṣẹ IT
    • Management Management, ni agbara lati mu awọn iṣẹ pada si awọn iṣẹ deede ni kete bi o ti ṣee ati ni ibamu si awọn ipele iṣẹ ti a gba
    • Beere Iṣekuṣe, mu ibeere kan mu wiwa wiwa yarayara ati irọrun si awọn iṣẹ to ṣe deede lati mu iṣẹ-ṣiṣe iṣowo tabi didara awọn iṣẹ iṣowo ati awọn ọja
    • Iṣakoso Iṣoro, ṣe idiwọ awọn iṣoro ati awọn iṣẹlẹ lati ṣẹlẹ, imukuro awọn iṣẹlẹ loorekoore ati idinku awọn ikolu ti awọn iṣẹlẹ ti a ko le ṣe idiwọ
    • Išakoso wiwọle, awọn ifunni fun awọn oluṣakoso aṣẹ ni ẹtọ lati lo iṣẹ kan lakoko
      idilọwọ wiwọle si awọn olumulo ti kii ṣe ašẹ.
  • Operational activities of processes covered in other Lifecycle stages such as: Change Management, Service Asset and Configuration Management, Release and Deployment Management, Capacity Management, Availability Management, Knowledge Management, Financial Management for IT Services, IT Service Continuity Management.
  • Ṣeto fun isẹ iṣẹ ti o ṣe apejuwe awọn ipa ati awọn iṣẹ lati ṣe laarin Išẹ Iṣẹ ati Atilẹyin gẹgẹbi Ifiranṣẹ Iṣẹ, Imọ Ẹrọ, Itoju Iṣakoso IT ati Iṣakoso Ohun elo.
Ipo IfijiṣẹLocationAkoko IyeFi orukọ silẹ
Ikẹkọ ikoko Gurgaon 2 ọjọFi orukọ silẹ bayi

Ikẹkọ Ikẹkọ

December 2018

15
December 2018

Gurgaon,

B 100 A, Ilu 1 Gusu, Nitosi Ibuwọlu Wọle,

Gurgaon,

Haryana

122001

India


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ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

Wa jade siwaju sii »

22
December 2018

Gurgaon,

B 100 A, Ilu 1 Gusu, Nitosi Ibuwọlu Wọle,

Gurgaon,

Haryana

122001

India


+ Google Map

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE SERVICE TRANSITION

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

Wa jade siwaju sii »

Jọwọ kọ si wa ni info@itstechschool.com & kan si wa ni + 91-9870480053 fun iye owo iye-owo & iwe eri eri, iṣeto & ipo

Mu Wa Iwadi Kan

  • Nọmba awọn Ibeere: Awọn ibeere 8 fun iwe kọọkan
  • iye: Awọn iṣẹju 90 fun gbogbo awọn oludibo ni ede wọn
  • Iwọn abajade: Awọn aami 28 ti a nilo lati ṣe (ti 40 wa) - 70%
  • Igbeyewo Idanwo: Opo Ti o fẹ

Fun alaye diẹ sii jọwọ kan si wa.

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