类型课堂培训
注册

即将举办的活动

  1. CEH V10 (10th December 2018)

    十二月10 - 十二月14
  2. ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

    十二月15 - 十二月16
  3. 20533 Implementing Microsoft Azure Infrastructure Solutions (15th December 2018)

    十二月15 @ 9:00 am - 十二月29 @ 6:00 pm
  4. ITIL Intermediate Service Transition (ST – 22nd December 2018)

    十二月22 @ 9:00 am - 十二月23 @ 6:00 pm
ISO-IEC 20000基金会

ISO / IEC 20000基础培训课程和认证

产品详情

受众群体和先决条件

证书

ISO / IEC 20000基础培训课程概述

这个认可的ISO / IEC 20000预科课程为申请资格的学生提供准备。 它提供了理解ISO / IEC 20000-1:2011国际IT服务管理(ITSM)标准的内容和要求所需的知识。 了解组织如何采用这些实践来提供托管服务,不断改进这些服务并获得ISO / IEC 20000-1.ISO / IEC的认证20000是IT服务管理(ITSM)的国际标准。 它定义了提供可接受质量管理服务所需的IT服务管理系统(SMS)的要求和详细信息,以及如何证明符合标准的指导

本次3日课程旨在为那些希望证明有关ISO / IEC 20000及其在典型IT服务提供商组织中使用的基础知识的人士。 这种资格认证不能为外部审计师,顾问或负责管理服务提供商组织标准实施的人提供高级知识。 审核员,顾问和实施者可能想要考虑APMG执业者或审核员课程,这些课程提供有关使用该标准的更多细节。 APMG认证考试是多选题考试,可以在课程结束时进行。

Objectives of ISO/IEC 20000 Foundation Training

在本课程结束时,学员将能够理解ISO / IEC 20000标准的范围,目标和高级要求,以及如何在典型的IT服务提供商组织中使用它,以及认证过程的主要元素。 具体来说,学生会明白:

  • The background to ISO IEC 20000
  • The scope and purpose of Parts 1, 2, 3 and 5 of ISO IEC 20000 and how these can be used
  • 使用的关键术语和定义
  • 短信的基本要求和持续改进的需求
  • 典型IT服务提供商场景中的流程,目标和高级需求
  • 适用性和范围定义要求
  • 内部和外部审计的目的,其运作和相关术语
  • APMG认证计划的运作
  • 与最佳实践和相关标准的关系

Intended Audience for ISO/IEC 20000 Foundation Course

本课程面向需要对ISO / IEC 20000标准及其内容有基本了解的内部和外部服务提供商组织的工作人员。 它将提供:

  • 服务所有者,流程所有者等 服务管理 了解和了解基于ISO / IEC 20000标准的服务管理人员
  • 具有了解ISO / IEC 20000标准的知识的人员以及他们如何在自己的组织内部进行沟通
  • 具有典型ISO / IEC 20000服务管理体系(SMS)知识的经理和团队领导,
  • 内部审计人员,流程负责人,流程审查人员和评估人员,熟悉ISO / IEC 20000标准,其内容和内部审查,评估和审计需求
  • 代表们已经达到了ISO / IEC 20000标准的基础知识水平

这种资格认证不能为外部审计师,顾问或负责管理服务提供商组织标准实施的人员提供高级知识。 审核员,顾问和实施者可能想要考虑APMG执业者或审核员课程,这些课程提供有关使用该标准的更多细节。

Prerequisites for ISO/IEC 20000 Foundation Certification

本课程没有先决条件,虽然 ITIL®V3基金会 证书强烈建议。

更多信息请点击 请联系我们。.

ISO/IEC 20000 Foundation Training in Gurgaon | ISO/IEC 20000 Foundation Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO/IEC 20000 Foundation as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO/IEC 20000 Foundation Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO/IEC 20000 Foundation from our ISO/IEC 20000 Foundation Training. Our ISO/IEC 20000 Foundation Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO/IEC 20000 Foundation.

Innovative technology solutions is well-equipped ISO/IEC 20000 Foundation Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO/IEC 20000 Foundation Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO/IEC 20000 Foundation labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO/IEC 20000 Foundation Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO/IEC 20000 Foundation Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ISO/IEC 20000 Foundation Training Introduction

ISO/IEC 20000 Foundation is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ISO/IEC 20000 Foundation services for their cloud hosting solutions. Major of companies required the employees who are hands on ISO/IEC 20000 Foundation. After visualizing the demand of ISO/IEC 20000 Foundation, Innovative Technology solutions started offering ISO/IEC 20000 Foundation training in Gurgaon for individual and ISO/IEC 20000 Foundation training for corporates. Innovative Technology solutions do offers trainings on ISO/IEC 20000 Foundation in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ISO/IEC 20000 Foundation Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ISO/IEC 20000 Foundation training
  • Standard training curriculum as suggested by Principle.
  • ISO/IEC 20000 Foundation training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

Corporate training on ISO/IEC 20000 Foundation, Corporate trainer for ISO/IEC 20000 Foundation , Bootcamp for ISO/IEC 20000 Foundation training. Best ISO/IEC 20000 Foundation training in India

Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ISO/IEC 20000 Foundation training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ISO/IEC 20000 Foundation training. Professionals from USA, UK and other countries also enrol themselves for our Online ISO/IEC 20000 Foundation training programme. Taking online or classroom ISO/IEC 20000 Foundation training from India is always cost effective.


评论



Are you looking for ISO/IEC 20000 Foundation Certification training in India


✓ ISO/IEC 20000 Foundation training in Gurgaon


✓ ISO/IEC 20000 Foundation training from India


✓ ISO/IEC 20000 Foundation online training


✓ ISO/IEC 20000 Foundation training


✓ ISO/IEC 20000 Foundation classroom training


✓ ISO/IEC 20000 Foundation certification

✓ ISO/IEC 20000 Foundation video tutorial


✓ ISO/IEC 20000 Foundation training in India


✓ Enterprise training on ISO/IEC 20000 Foundation


✓ Use ISO/IEC 20000 Foundation efficiently


✓ ISO/IEC 20000 Foundation guide


✓ best ISO/IEC 20000 Foundation training institutes in delhi ncr


第1了解ISO / IEC 20000的范围,目的和用途
阅读1“应”和“应该”的陈述
阅读2服务管理系统的原则
阅读3ISO / IEC 20000与ITIL的关系以及其他标准和方法
第2了解ISO / IEC 20000管理系统要求
阅读4管理体系的目标
阅读5管理的责任
阅读6文件要求
阅读7员工的能力,意识和培训
第3了解ISO / IEC 20000服务管理流程要求
阅读8规划和实施新的或改变的服务
阅读9服务交付流程
阅读10关系流程
阅读11解决过程
阅读12控制和发布过程
第4采取计划,做,检查,行动周期来改善服务
阅读13规划,实施和改进IT服务管理以符合ISO / IEC 20000标准
阅读14适用范围,范围要求和范围说明
阅读15计划执行检查法及其在服务管理中的应用
第5ISO / IEC 20000活动的审查,评估和审计
阅读16标准要求的评审,评估和审核类型
阅读17可以用于他们的技术和方法
阅读18涉及外部审计的是什么?