类型课堂培训
时间3天
注册
ITIL执业者

ITIL从业人员培训课程和认证

产品详情

受众群体和先决条件

课程大纲

附表和费用

证书

ITIL执业者培训课程

ITIL®基金会 侧重于“什么”和“为什么”, ITIL®执业者 展示了如何开始采用ITIL®框架并将其应用于日常情况和责任,从而使个人更有信心构建和为ITSM计划做出贡献。

ITIL®从业人员提供实用指导以支持您的业务目标,开发在组织中应用ITIL®概念所需的技能,并通过提供适合用途和适合使用的服务来确保业务价值。 同时,课程和资质也给了我们信心 经理 毕业生已准备好开始并成功实施所需的改进措施。 ITIL®执业者 将重点放在持续服务改进(CSI)方法上,作为构建改进措施的一种方式。

ITIL®执业者 还涵盖了三个对任何改进措施的成功至关重要的关键领域:

  • 组织变革管理;
  • 通讯;
  • 度量和度量。

Acker ITIL执业者 guidance follows 9 Guiding Principles:

  • 关注价值
  • 设计体验
  • 开始你在哪里
  • 全面工作
  • 进步迭代
  • 直接观察
  • 是透明的
  • 合作
  • 保持简单。

ITIL®执业者不会取代任何现有的ITIL资格。 它与当前的ITIL资格认证计划是互补的,并与之相适应。 ITIL执业者不是ITIL中级资格的先决条件。

目标

成功完成与认证相关的理论和考试部分后,毕业生可以期望:

  • 使用IT服务管理概念是持续服务改进的重要驱动力;
  • 在现实世界中应用ITSM指导原则;
  • 运用CSI方法来管理特定组织环境下的改进;
  • 使用度量和指标来促进持续的服务改进;
  • 有效沟通,促进持续改善服务;
  • 运用组织变革管理来支持持续的服务改进;

目标受众

IT专业人员,IT支持人员,应用程序工程师,项目和业务经理,参与提供IT服务的IT团队的任何成员

先决条件

ITIL基础v3等效,v3或2011是强制性要求。

课程大纲

服务管理概念

  • 采用和适应
  • VOCR:价值,结果,成本和风险

指导原则

  • 关注价值
  • 设计体验
  • 开始你在哪里
  • 全面工作
  • 进步迭代
  • 直接观察
  • 是透明的
  • 合作
  • 保持简单

服务改进方法

  • 愿景是什么?
  • 我们现在在哪里?
  • 我们要在哪里?
  • 我们怎么去那里?
  • 我们如何知道我们已经抵达?
  • 我们如何保持这种势头?

组织变革管理(OCM)

  • 什么是OCM?
  • 抵抗的来源
  • 人们过渡
  • 利益相关者管理
  • 赞助商管理
  • 阻力管理
  • 加强

度量和度量

  • CSF和KPI
  • 度量级联和层次结构
  • 度量类别
  • 评定
    报告

与学校沟通联系

  • 沟通不畅导致的问题
  • 良好沟通的好处
  • 通讯要领
  • 沟通原则
  • 通信类型

即将开始的培训

2018年XNUMX月

15
十二月 2018

古尔冈

B 100 A,南城1,近签名塔,

古尔冈,

哈里亚纳邦

122001

印度


+谷歌地图

ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

了解更多»

22
十二月 2018

古尔冈

B 100 A,南城1,近签名塔,

古尔冈,

哈里亚纳邦

122001

印度


+谷歌地图

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE服务转换

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

了解更多»

请写信给我们 info@itstechschool.com 请致电+ 91-9870480053查询课程价格和认证费用,时间表和地点

给我们一个查询

更多信息请点击 请联系我们。.

ITIL Practitioner Training in Gurgaon | ITIL Practitioner Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ITIL Practitioner as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ITIL Practitioner Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ITIL Practitioner from our ITIL Practitioner Training. Our 在古尔冈的ITIL执业者培训 is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ITIL Practitioner.

Innovative technology solutions is well-equipped ITIL Practitioner Training Center in Gurgaon. Innovative Technnology solutions is the well-known ITIL Practitioner Training Center in Gurgaon with appropriate infrastructure and lab facilities. ITIL Practitioner labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ITIL Practitioner Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ITIL Practitioner Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ITIL Practitioner Training Introduction

ITIL Practitioner is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ITIL Practitioner services for their cloud hosting solutions. Major of companies required the employees who are hands on ITIL Practitioner. After visualizing the demand of ITIL Practitioner, Innovative Technology solutions started offering ITIL Practitioner training in Gurgaon for individual and ITIL Practitioner training for corporates. Innovative Technology solutions do offers trainings on ITIL Practitioner in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ITIL Practitioner Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ITIL Practitioner training
  • Standard training curriculum as suggested by Principle.
  • ITIL Practitioner training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

Corporate training on ITIL Practitioner, Corporate trainer for ITIL Practitioner , Bootcamp for ITIL Practitioner training. Best ITIL Practitioner training in India

Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ITIL Practitioner training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ITIL Practitioner training. Professionals from USA, UK and other countries also enrol themselves for our Online ITIL Practitioner training programme. Taking online or classroom ITIL Practitioner training from India is always cost effective.


评论



Are you looking for ITIL Practitioner Certification training in India


✓ ITIL Practitioner training in Gurgaon


✓ ITIL Practitioner training from India


✓ ITIL Practitioner online training


✓ ITIL Practitioner training


✓ ITIL Practitioner classroom training


✓ ITIL Practitioner certification

✓ ITIL Practitioner video tutorial


✓ ITIL Practitioner training in India


✓ Enterprise training on ITIL Practitioner


✓ Use ITIL Practitioner efficiently


✓ ITIL Practitioner guide


✓ best ITIL Practitioner training institutes in delhi ncr