类型课堂培训
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即将举办的活动

  1. CEH V10 (10th December 2018)

    十二月10 - 十二月14
  2. ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

    十二月15 - 十二月16
  3. 20533 Implementing Microsoft Azure Infrastructure Solutions (15th December 2018)

    十二月15 @ 9:00 am - 十二月29 @ 6:00 pm
  4. ITIL Intermediate Service Transition (ST – 22nd December 2018)

    十二月22 @ 9:00 am - 十二月23 @ 6:00 pm
ITIL V3中级RCV(发布,控制和验证)

ITIL v3 Intermediate RCV XCHARX Release, Control and Validation Training Course & Certification

产品详情

受众群体和先决条件

课程大纲

附表和费用

证书

ITIL v3中级RCV培训课程概述

ITIL®2011中级认证:发布,控制和验证(RCV)证书是独立的认证,但也是 ITIL®中级 能力流,以及导致IT服务管理中的ITIL®专家证书的模块之一。 发布,控制和验证中的ITIL®证书旨在使证书持有者能够在服务管理生命周期中应用这些实践,特别是在以下关键的ITIL®流程,角色和功能领域中应用实践:变更管理,服务资产和配置管理,服务验证和测试,发布和部署管理,请求实现,变更评估和 知识管理.

Intended Audience for ITIL v3 Intermediate RCV Certification

发布,控制和验证资格将适用于以下IT专业或领域的候选人:

  • 容量管理器
  • 可用性经理
  • 变更经理
  • 安全管理员
  • 应用支持
  • IT运营经理
  • 网络控制和操作
  • 网络支持
  • 业务连续性经理
  • 安全经理
  • 服务组合管理器
  • 供应商关系经理。
先决条件
希望接受培训和考核的候选人必须已经拿到IT服务管理的ITIL基础证书,这些证书必须作为文件证明以获得录取
持有以下ITIL资格的候选人也有资格获得类似的证据:
•早期的ITIL(V2)基金会和基金会大桥
•IT服务管理专家证书(通过服务经理或从业人员桥接路线实现)。
建议考生:
•可以证明对IT术语的熟悉程度,并且可以在自己的业务环境中了解运营支持和分析
•具有在服务提供商环境中从事服务管理能力工作的经验,至少负责以下管理学科之一:
•事件管理过程
•事件管理过程
•请求履行过程
•问题管理过程
•访问管理流程
• 服务台
•技术管理
•IT运营管理
•应用程序管理
.
在参加认证培训之前,强烈建议考生阅读ITIL服务生命周期核心出版物,尤其是ITIL服务运营出版物

课程大纲

  • 服务管理作为一种实践概念和服务转换原则,目的和目标的重要性
  • ITIL®发布,控制和验证的重要性,同时提供服务
  • ITIL®RCV中的所有流程如何与其他服务生命周期流程进行交互
  • 每个ITIL®RCV流程中使用的过程,活动,方法和功能是什么?
  • 如何使用ITIL®RCV流程,活动和功能来实现卓越运营
  • 如何测量ITIL®RCV
  • IT安全的重要性及其对RCV的贡献
  • 围绕ITIL®RCV的技术和实施考虑
  • 变更管理作为实现成功服务转型的能力
  • RCV作为一种能力来确保服务转换的完整性和服务质量转换服务资产和配置管理作为监视服务转换状态的能力。 知识管理是增强持续管理决策支持和服务交付能力的一部分
  • 请求实施和变更评估以确保满足承诺的服务级别性能
  • RCV过程角色和责任
  • 技术和实施考虑
  • 与ITIL®RCV相关的挑战,关键成功因素和风险
交货方式位置课程时间注册
课堂培训 古尔冈 2天现在报名

即将开始的培训

十二月2018

15
十二月 2018

古尔冈

B 100 A,南城1,近签名塔,

古尔冈,

哈里亚纳邦

122001

印度


+谷歌地图

ITIL Intermediate Service Operations (SO XCHARX 15th December 2018)

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate XCHARX Service Operations from 15th December 2018 to 16th December 2018.

了解更多»

22
十二月 2018

古尔冈

B 100 A,南城1,近签名塔,

古尔冈,

哈里亚纳邦

122001

印度


+谷歌地图

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE服务转换

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

了解更多»

请写信给我们 info@itstechschool.com 请致电+ 91-9870480053查询课程价格和认证费用,时间表和地点

给我们一个查询

  • 问题的数量:每个纸张的8问题
  • 课程时间:90分钟为所有候选人在各自的语言
  • 及格分数:需要通过28标记(超出40可用) - 70%
  • 测试格式: 选择题

欲了解更多信息,请联系我们。

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