類型課堂培訓
時間2天
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即將舉行的活動

  1. 20533 Implementing Microsoft Azure Infrastructure Solutions (15th December 2018)

    十二月15 @ 9:00 am - 12月29 @ 6:00 pm
  2. ITIL Intermediate Service Transition (ST – 22nd December 2018)

    十二月22 @ 9:00 am - 12月23 @ 6:00 pm
ITIL-INTERMEDIATE持續服務改進

ITIL中級持續服務改進培訓課程和認證

簡介

受眾群體和先決條件

課程大綱

附表和費用

证书

ITIL中級持續服務改進培訓課程

此資格認證提供了CSI的全面概述,包括其所有相關活動:通過識別和實施支持業務流程的IT服務的改進,不斷調整和重新調整IT服務以適應不斷變化的業務需求。 此資格審查改進活動,因為它們通過服務策略,服務設計,服務轉換和服務操作支持生命週期方法 ITIL中級認證 are available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on IT服務管理. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification, and provide an industry-recognized certification. The ITIL Intermediate certifications are divided into two categories – 服務生命週期 - 服務能力。 有些人可能希望專注於一組模塊,但是您可以選擇從服務生命週期和服務能力流中選擇模塊,以便將管理和技術知識結合起來。 建議您在採用任何ITIL中介模塊之前,先接觸過IT的基本概念,並具有至少兩年從事IT服務管理工作的專業經驗。

  • 服務生命週期流側重於服務生命週期上下文中的ITIL®實踐。 主要關注點是生命週期本身以及其中使用的流程和實踐要素。
  • 服務能力流適用於那些希望深入了解特定ITIL®流程和角色的人。 主要關注流程活動,流程執行和整個IT服務生命週期的使用。

Intended Audience for ITIL中級持續服務改進認證

  • 首席信息官(CIO)
  • 首席技術官(CTO)
  • 經理
  • 監督人員
  • 領隊
  • 服務設計師
  • IT架構師
  • IT規劃師
  • IT顧問
  • IT審計經理
  • IT安全經理

先決條件

希望接受此資格培訓和考試的考生必須已經擁有IT服務管理的ITIL基礎證書,這些證書必須作為文件證明以獲得錄取
持有以下ITIL資格的候選人也有資格獲得類似證據:
•早期的ITIL(V2)基金會和基金會橋樑
•IT服務管理專家證書(通過服務經理或從業人員橋接路線實現)

課程大綱

  • CSI簡介
  • CSI原則
  • CSI過程
  • CSI方法和技術
  • 組織CSI
  • 技術考慮
  • 實施CSI
  • 挑戰,關鍵的成功因素和風險
交貨方式地點課程持續時間註冊
課堂培訓 古爾岡 2天現在報名

即將開始的培訓

十二月2018

22
十二月 2018

ITIL Intermediate Service Transition (ST – 22nd December 2018)

ITIL-INTERMEDIATE服務轉換

Innovative Technology Solutions is conducting 2 days Training on ITIL Intermediate Service Transition from 22th December 2018 to 23th December 2018.

了解更多»

請寫信給我們 info@itstechschool.com 請致電+ 91-9870480053查詢課程價格和認證費用,時間表和地點

給我們一個查詢

  • 問題的數量:每張紙上的8問題
  • 時間:90分鐘為所有候選人在各自的語言
  • 及格分數:需要通過28標記(超出40可用) - 70%
  • 測試格式: 多選

欲了解更多信息,請聯繫我們。

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