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ISO 20000 UMSEBENZI

ISO 20000 Training Course Course & Certification

Incazelo

Izilaleli & Izidingo Zokuqala

Certification

I-ISO 20000 Yokuqeqesha Abasebenzi

Amakhasimende acela ukuthi abanikezeli babo be-IT (zangaphakathi noma bangaphandle) baqinisekise ukuthi bakwazi ukunikeza ikhwalithi yesevisi edingekayo futhi babe nezinqubo ezifanele zokuphatha izinsiza endaweni. Ngokusekelwe ezinkambisweni, ISO / IEC20000 iyinhlangano evumelanisiwe emhlabeni jikelele Ukuphathwa Kwesevisi ye-IT okucacisa izidingo zomhlinzeki wesevisi ukuhlela, ukusungula, ukusebenzisa, ukusebenza, ukuqapha, ukubuyekezwa, ukugcina nokuthuthukisa i-SMS. Izidingo zihlanganisa ukuklama, ukuguqulwa, ukulethwa kanye nokuthuthukiswa kwezinsizakalo ukufeza izidingo zomsebenzi ovunyelwene ngazo.

Isitifiketi se-ISO / IEC20000 unikezwa emva kokuhlolwa okuqhutshwa yiBhodi Ezibhalisiwe Zokuqinisekisa, okuqinisekisa ukuthi umhlinzeki wesevisi uklama, usebenzise futhi ulawula uhlelo lwe-IT Service Management ngokuhambisana nezidingo zomgomo.

Lelifundo linikeza ukuqonda okwanele kwe-ISO / i-IEC 20000 nesicelo sayo ukuze sikwazi ukuhlaziya nokusebenzisa ulwazi oluzuziwe emisebenzini eminingi ezosekela izinhlangano ngokuvumelana nezidingo zeNgxenye 1, nokufeza nokugcina isitifiketi se-ISO / IEC 20000 .

Le nkambo ihlanganisa uhlelo lwesibili lwesilinganiso (ISO / IEC 20000-1: 2011) ekhansela futhi ishintshe uhlelo lokuqala (ISO / IEC 20000-1: 2005).

Ezinye zezingqinamba ezinkulu zimi kanje:

  • ukulungiswa okuseduze kwe-ISO 9001
  • ukulungiswa okusondelene ne-ISO / IEC 27001
  • ukuguqulwa kwesigamazwi ukubonisa ukusetshenziswa komhlaba wonke
  • ukucaciswa kwezidingo zokuphatha izinqubo eziqhutshwa amanye amaqembu
  • ukucaciswa kwezidingo zokuchaza ububanzi be-SMS
  • ukucaciswa ukuthi indlela ye-PDCA isebenza kwi-SMS, kufaka phakathi izinqubo zokuphathwa kwezinsizakalo, kanye nezinsizakalo
  • ukusungulwa kwezidingo ezintsha zokuklama nokuguqulwa kwezinsizakalo ezintsha noma ezishintshiwe

Abafundi abaye bafunda kule nkambo bazimisele ngokufanele ukuthatha ukuhlolwa kwesitifiketi se-ISO / IEC 20000.

Izinhloso ze Ukuqeqeshwa kwe-ISO 20000

Ekupheleni kwalesi sifundo umfundi uzokwazi ukuqonda futhi akwazi ukuhlaziya nokusebenzisa okuqukethwe kwe-ISO / IEC 20000 ngaphakathi kwezinhlangano eziqinisekisiwe njengamanje noma labo abafisa ukusebenzisa i-SMS ekulungiseleleni isitifiketi sokuqala.

Ngokuqondile, umfundi uzokwazi:

  • Qonda injongo, ukusetshenziswa nokusetshenziswa kwezingxenye ze-1, i-2, i-3 ne-5 yezinga elijwayelekile
  • Siza futhi welule izinhlangano ekufezeni ukuhambisana kwe-ISO / IEC 20000-1 nesitifiketi
  • Qondisisa, uchaze futhi ululeke ezindabeni eziphathelene nokufaka isicelo, ukufaneleka nokuchazwa kwendawo
  • Qonda futhi uchaze ubuhlobo phakathi kwe-ISO / IEC 20000 kanye ne-ITSM imikhuba emihle ekusetshenzisweni okufanayo kanye namazinga ahlobene
  • Chaza futhi usebenzise izidingo zeNgxenye 1
  • Chaza ukusebenzisa ubuchwepheshe namathuluzi ukusekela ukuqaliswa nokuthuthukiswa kwe-SMS, ukufezwa kwesitifiketi kanye nokubonakaliswa okuqhubekayo kokuhambisana neNgxenye 1
  • Yeluleka futhi usize ekuhlolweni kokulungiswa kwesitifiketi se-ISO / IEC 20000
  • Hlaziya ukuhlaziywa kwe-gap okusekelwa uhlelo lokuthuthukisa nokusebenza
  • Qonda, dala futhi usebenzise uhlelo lokuphatha isevisi
  • Siza futhi welule izinhlangano ekusetshenzisweni kwezinqubo eziqhubekayo zokuthuthukisa
  • Lungisa izinhlangano ze-ISO / IEC I-20000 yokuhlola isitifiketi ngokusebenzisa imithetho ye-APMG Certification Scheme.

Intended Audience for of ISO 20000 Practitioner Course

Lezi ziqu zihloselwe ochwepheshe, abaphathi kanye nababonisi abanezindima ezibalulekile ekukhiqizeni kanye / noma ukuphathwa komsebenzi wesistimu yokuphatha isevisi ngokusekelwe ku-ISO / IEC 20000.

Prerequisites for of ISO 20000 Practitioner Certification

Abahlanganyeli kumele babe nolwazi oluyisisekelo lwezimiso nezinqubo ze-IT Service Management.
The knowledge base in this area are such as those acquired in a course I-ITIL® Foundation or I-ISO / i-IEC 20000 Foundation.

Ukuze uthole olunye ulwazi ngomusa Xhumana nathi.

ISO 20000 Practitioner Training in Gurgaon | ISO 20000 Practitioner Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO 20000 Practitioner as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO 20000 Practitioner Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO 20000 Practitioner from our ISO 20000 Practitioner Training. Our ISO 20000 Practitioner Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO 20000 Practitioner.

Innovative technology solutions is well-equipped ISO 20000 Practitioner Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO 20000 Practitioner Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO 20000 Practitioner labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO 20000 Practitioner Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO 20000 Practitioner Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ISO 20000 Practitioner Training Introduction

ISO 20000 Practitioner is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ISO 20000 Practitioner services for their cloud hosting solutions. Major of companies required the employees who are hands on ISO 20000 Practitioner. After visualizing the demand of ISO 20000 Practitioner, Innovative Technology solutions started offering ISO 20000 Practitioner training in Gurgaon for individual and ISO 20000 Practitioner training for corporates. Innovative Technology solutions do offers trainings on ISO 20000 Practitioner in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ISO 20000 Practitioner Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ISO 20000 Practitioner training
  • Standard training curriculum as suggested by Principle.
  • ISO 20000 Practitioner training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

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Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ISO 20000 Practitioner training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ISO 20000 Practitioner training. Professionals from USA, UK and other countries also enrol themselves for our Online ISO 20000 Practitioner training programme. Taking online or classroom ISO 20000 Practitioner training from India is always cost effective.


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Isigaba 1Isingeniso nesizinda sezinga le-ISO / i-IEC 20000
Isigaba 2Isikimu sesitifiketi se-ISOIEC 20000
Isigaba 3Imigomo yokuphathwa kwe-IT
Isigaba 4I-ISO / i-IEC 20000-1 (Ingxenye 1) Izidingo zohlelo lwezokuphatha isevisi
Isigaba 5ISO / IEC I-20000-2 Isiqondiso ekusetshenzisweni kweNgxenye 1
Isigaba 6Ukufeza isitifiketi se-ISO / IEC i-20000
Isigaba 7Ukufaka isicelo, ukulinganisa nokufaneleka okusekelwe ku-ISO / IEC 20000-3
Isigaba 8Ukulungiselela isitifiketi esisemthethweni, ukuhlolwa okuphelele nokuqapha
Isigaba 9Ukuhlola nokulungiselela