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BHALISA
I-ISO-IEC 20000 FOUNDATION

I-ISO / i-IEC 20000 Foundation Training Course & Certification

Incazelo

Izilaleli & Izidingo Zokuqala

Certification

ISO / IEC I-20000 Foundation Training Training Course Overview

Leli klasi eliqinisekisiwe le-ISO / IEC i-20000 Foundation lilungiselela abalingani besitifiketi sesisekelo. Inikeza ulwazi oludingekayo ukuze uthole ukuqonda okuqukethwe kanye nezidingo ze-ISO / IEC 20000-1: I-2011 standard international yokuphathwa kwe-IT (ITSM). Thola indlela imikhuba engayamukela ngayo inhlangano ukuletha izinsizakalo eziphethwe, ukuthuthukisa njalo lezo zinsizakalo nokufezekisa isitifiketi ku-ISO / IEC 20000-1.ISO / i-IEC 20000 iyinqubo yomhlaba jikelele yokuphathwa kwe-IT (ITSM). Ichaza izidingo futhi inikeza imininingwane ye-IT yokuphatha isevisi (i-SMS) edingekayo ukuze inikeze amasevisi aphethwe ngekhwalithi eyamukelekayo, kanye nesiqondiso sendlela yokubonisa ukuhambisana nomgomo

Le nkambo yezinsuku ezingu-3 ihloselwe labo abafisa ukukhombisa ulwazi lweSisekelo-oluyisisekelo mayelana ne-ISO / IEC 20000 kanye nokusetshenziswa kwalo kumhlangano ohlinzeka ngemisebenzi ye-IT. Lesi sifundo asihlinzeki ngezinga eliphakeme lolwazi lwabahloli bama-auditor bangaphandle, abacebisi noma labo abanomthwalo wokuphatha ukusebenza kwezinga elisezingeni lenhlangano. Abacwaningi bama-auditors, ababonisi kanye nabaqalile ukusebenza bangase bafune ukucubungula izifundo ze-APMG noma izifundo zabahloli bama-Auditor ezinikezela imininingwane eminingi ekusetshenzisweni komgomo. Ukuhlolwa kwesitifiketi se-APMG, okuwukuhlolwa kokukhetha okuningi, kungenziwa ekupheleni kwenkambo.

Objectives of ISO/IEC 20000 Foundation Training

Ekupheleni kwalesi sifundo umfundi uzokwazi ukuqonda ububanzi, izinhloso kanye nezidingo ezingeni eliphezulu zezinga le-ISO / i-IEC 20000, ukuthi lisetshenziselwa kanjani inhlangano yokuhlinzeka ngemisebenzi ye-IT, kanye nezakhi eziyinhloko zenqubo yokuqinisekisa . Ngokuqondile, umfundi uzoqonda:

  • The background to ISO IEC 20000
  • The scope and purpose of Parts 1, 2, 3 and 5 of ISO IEC 20000 and how these can be used
  • Amagama abalulekile nezincazelo ezisetshenzisiwe
  • Izidingo eziyisisekelo ze-SMS kanye nesidingo sokuthuthukiswa okuqhubekayo
  • Izinqubo, izinhloso zabo kanye nezidingo ezingeni eliphakeme esimweni somhlinzeki we-IT evamile
  • Izidingo zokusebenzisa izincazelo kanye nezidingo
  • Inhloso yokuhlolwa kwangaphakathi nangaphandle, ukusebenza kwabo kanye nesimiso sokuxhumana
  • Ukusebenza kwe-APMG Certification Scheme
  • Ubuhlobo nemikhuba emihle namazinga ahlobene

Intended Audience for ISO/IEC 20000 Foundation Course

Le nkambo ihlose abasebenzi kubangaphakathi nezinhlangano zangaphandle zokuhlinzeka ngezinsizakalo ezidinga ukuqonda okuyisisekelo izinga le-ISO / IEC 20000 nokuqukethwe kwalo. Izohlinzeka:

  • Abanikazi benkonzo, abanikazi benqubo kanye nezinye ukuphathwa kwezinsizakalo abasebenzi ngokuqwashisa nokuqonda ukuphathwa kwezinsizakalo ngokusezingeni elijwayelekile le-ISO / i-IEC 20000
  • Abantu abanolwazi ukuqonda izinga le-ISO / i-IEC 20000 nokuthi liphakathi kanjani nenhlangano yabo
  • Abaphathi nabaholi beqembu abanolwazi lwe-ISO / IEC ye-20000 Service Management System (i-SMS)
  • Abacwaningi bangaphakathi, abanikazi benqubo, ababuyekezi benqubo kanye nabahloli abanolwazi oluhle lwezinga le-ISO / IEC 20000, okuqukethwe nokudinga ukubuyekezwa kwangaphakathi, ukuhlolwa nokuhlolwa
  • Ubufakazi bokuthi izihambeli ziye zafinyelela ezingeni lesisekelo solwazi lwezinga le-ISO / i-IEC 20000

Lesi sifundo asihlinzeki ngezinga eliphakeme lolwazi lwabahloli bama-auditor bangaphandle, abacebisi noma labo abanomthwalo wokuphatha ukusebenza kwezinga elisezingeni lenhlangano. Abacwaningi bama-auditors, ababonisi kanye nabaqalile ukusebenza bangase bafune ukucubungula izifundo ze-APMG noma izifundo zabahloli bama-Auditor ezinikezela imininingwane eminingi ekusetshenzisweni komgomo.

Prerequisites for ISO/IEC 20000 Foundation Certification

Awekho okudingekayo ngaphambili kwalesi sifundo njengalokho, nakuba I-ITIL® V3 Foundation Isitifiketi sinconywa kakhulu.

Ukuze uthole olunye ulwazi ngomusa Xhumana nathi.

ISO/IEC 20000 Foundation Training in Gurgaon | ISO/IEC 20000 Foundation Training Institute in Gurgaon

Innovative Technology solutions provides and the only training company in Gurgaon who provides class room training on ISO/IEC 20000 Foundation as per the customer requirement. Our training programs is specially designed for professionals or fresher’s to get placements in MNCs. Innovative Technology solutions is delivering major of IT trainings in Gurgaon and ISO/IEC 20000 Foundation Training is one of the most demanded training. ITS offers hands on practical knowledge / practical implementation on live projects and will ensure to understand or learn the in-depth knowledge on ISO/IEC 20000 Foundation from our ISO/IEC 20000 Foundation Training. Our ISO/IEC 20000 Foundation Training in Gurgaon is conducted by specialist working certified corporate trainers and professionals having real time implementation experience on ISO/IEC 20000 Foundation.

Innovative technology solutions is well-equipped ISO/IEC 20000 Foundation Training Center in Gurgaon. Innovative Technnology solutions is the well-known ISO/IEC 20000 Foundation Training Center in Gurgaon with appropriate infrastructure and lab facilities. ISO/IEC 20000 Foundation labs are online, so candidate can access the labs from home as well. Innovative Technology solutions in Gurgaon mentored more than 50000+ candidates on different IT skills and we have public batches on ISO/IEC 20000 Foundation Certification Training in Gurgaon at very reasonable fee. We have in house trainer and course curriculum can be customized as per your requirement.

Our training labs are well equipped with Projector, computers, LAN with high speed internet to work on cloud. We also serve lunch for corporate.

Innovative Technology solutions is one of the best ISO/IEC 20000 Foundation Training Institutes in Gurgaon with placement support.

Innovative Technology solution is corporate delivery training company and provide training to organizations like HCL, Colt, Kronos, BCG etc. working with MNC’s makes us capable to place our students in top MNCs across the globe.

ISO/IEC 20000 Foundation Training Introduction

ISO/IEC 20000 Foundation is one of the finest, economical and widely used Technology. Major of IT or non IT companies are using ISO/IEC 20000 Foundation services for their cloud hosting solutions. Major of companies required the employees who are hands on ISO/IEC 20000 Foundation. After visualizing the demand of ISO/IEC 20000 Foundation, Innovative Technology solutions started offering ISO/IEC 20000 Foundation training in Gurgaon for individual and ISO/IEC 20000 Foundation training for corporates. Innovative Technology solutions do offers trainings on ISO/IEC 20000 Foundation in classroom or online mode. Our trainers goes to Customer location and deliver training.

Why you should join Innovative Technology solutions for ISO/IEC 20000 Foundation Training in Gurgaon

Top Reasons which makes us best among all others:

  • Best corporate trainers are delivering training.
  • 100% hands on.
  • Trainer discuss the real time challenges of industry and solutions to them.
  • Corporate trainers for ISO/IEC 20000 Foundation training
  • Standard training curriculum as suggested by Principle.
  • ISO/IEC 20000 Foundation training in Gurgaon available on weekend or weekday basis
  • Preparation for JOB interview or placement
  • Different payment modes are available like – online, cash, bank transfer or EMI.

Corporate training on ISO/IEC 20000 Foundation, Corporate trainer for ISO/IEC 20000 Foundation , Bootcamp for ISO/IEC 20000 Foundation training. Best ISO/IEC 20000 Foundation training in India

Innovative technology solutions is Corporate training delivery company, since 2010 and delivered 5000+ corporate batches. Innovative is one of the best trainers in India on ISO/IEC 20000 Foundation training. Our trainers are well versed with online training solutions. Our trainer’s everyday delivers online ISO/IEC 20000 Foundation training. Professionals from USA, UK and other countries also enrol themselves for our Online ISO/IEC 20000 Foundation training programme. Taking online or classroom ISO/IEC 20000 Foundation training from India is always cost effective.


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Isigaba 1Ukuqonda ububanzi be-ISO / IEC 20000, injongo nokusetshenziswa
Ukufunda i-1"Kufanele" futhi "kufanele" izinkulumo
Ukufunda i-2Izimiso zesistimu yokuphatha isevisi
Ukufunda i-3Ubuhlobo be-ISO / i-IEC 20000 ne-ITIL nezinye izindinganiso nezindlela
Isigaba 2Ukuqonda izidingo zesistimu yokuphatha i-ISO / IEC 20000
Ukufunda i-4Izinhloso zesistimu yokuphatha
Ukufunda i-5Imithwalo yemfanelo yokuphatha
Ukufunda i-6Izidingo zomqulu
Ukufunda i-7Ukusebenza kwabasebenzi, ukuqwashisa nokuqeqeshwa
Isigaba 3Ukuqonda izidingo zokuphatha izinsizakalo ze-ISO / IEC 20000
Ukufunda i-8Ukuhlela nokusebenzisa amasevisi amasha noma ashintshiwe
Ukufunda i-9Izinqubo zokuhlinzeka ngezinsizakalo
Ukufunda i-10Izinqubo zobudlelwane
Ukufunda i-11Izinqubo zokuxazulula izinkinga
Ukufunda i-12Lawula futhi ukhulule izinqubo
Isigaba 4Ukwamukela uhlelo, Yenza, Hlola, Yenza umjikelezo ukuze uthuthukise isevisi
Ukufunda i-13Ukuhlela, ukusetjenziswa nokuthuthukisa ukuphathwa kwekonzo ye-IT ukuhlangabezana nesilinganiso se-ISO / i-IEC 20000
Ukufunda i-14Ukufaka isicelo, izidingo ze-scoping kanye nezitatimende ze-Scope
Ukufunda i-15Hlela indlela yokwenza-hlola-isenzo kanye nesicelo sayo ekuphathweni kokusebenza
Isigaba 5Ukubukeza, ukuhlolwa nokuhlolwa kwemisebenzi ye-ISO / IEC ye-20000
Ukufunda i-16Izinhlobo zokubuyekezwa, ukuhlolwa kanye nokuhlolwa okudingwa yizinga elijwayelekile
Ukufunda i-17Izindlela nezindlela ezingasetshenziselwa zona
Ukufunda i-18Yini ehilelekile ekucwaningweni kwangaphandle