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Innovative Technology Solutions

Corporate training partner

MD-102: Endpoint Administrator

The MD-102: Endpoint Administrator certification is a professional accreditation that validates an individual’s expertise in managing and configuring Windows devices and technologies. This certification is highly sought after by industries as it ensures the certified professional is proficient in implementing modern device services, deploying and updating operating systems, managing policies and profiles, managing and protecting devices, and managing applications and data. By employing MD-102 certified professionals, industries can ensure seamless endpoint management, improved security, and optimized device performance, resulting in increased productivity and reduced IT-related issues.

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4682 Learners

Course Overview

MD-102: Endpoint Administrator certification training is a comprehensive course designed to equip IT professionals with the skills to effectively manage Windows 10 endpoints. This training covers various topics, such as deploying and updating operating systems, managing policies and profiles, managing and protecting devices, and solving advanced troubleshooting issues. Successful completion of the course enables administrators to efficiently maintain an organization’s data integrity by ensuring secure and seamless endpoint functioning.


Key Features

Training Options

Self-Paced eLearning

On Demand
  • Lifetime access to recorded self-paced eLearning course created by industry experts
  • 3.simulation test for Practice
  • 24x7 learner assistance and support

Corporate Training

  • Live Instructor Led / Campus delivery model
  • Flexible pricing options according to your requirements
  • Pre & Post evaluation test for comparison
  • 24x7 support & assistance

Course Prerequisites

There aren’t any specific course prerequisites for MD-102: Endpoint Administrator Training. However, it is recommended that candidates have some experience with Windows desktop administration, networking, and security concepts. It’s also helpful to be familiar with Windows 10, Microsoft Intune, Active Directory, and Office 365. These foundational skills can be obtained by taking beginner-level courses in these areas before diving into the MD-102 materials.

Why should you learn MD-102: Endpoint Administrator?

The MD-102: Endpoint Administrator course offers numerous benefits, such as improving your skills in managing and protecting Windows-based devices, enabling you to efficiently deploy and maintain devices and applications, and enhancing your understanding of advanced management methods. This course equips you with the expertise needed to excel in your IT career, resulting in increased job opportunities and higher salary prospects.

Target Audience

The target audience for the MD-102: Endpoint Administrator training primarily includes IT professionals who are responsible for managing, securing, and monitoring devices, client applications, and the infrastructure within an organization. These professionals typically have experience in deploying, configuring, and managing Windows client devices and technologies.
Some of the specific roles that may benefit from this training include system administrators, desktop administrators, help desk technicians, and IT support personnel who are looking to enhance their skill sets in managing and maintaining Windows endpoints. Additionally, individuals with working knowledge of Microsoft Intune, Windows 10, and Azure Active Directory will find the training particularly beneficial.
The MD-102 training is also ideal for candidates preparing for the Microsoft 365 Certified: Modern Desktop Administrator Associate certification, as it covers advanced topics that build upon foundational knowledge obtained from the MD-100: Windows 10 training. Empowering learners with practical guidance and technical expertise, this course provides a comprehensive understanding of Microsoft technologies for endpoint device management in a modern, cloud-based environment.

Learning Objectives

The MD-102: Endpoint Administrator Training course aims to equip participants with essential skills and knowledge to successfully manage and deploy Microsoft 365 services and devices. The key learning objectives of this course are:

      1. Develop an understanding of Microsoft 365 device management, including Windows 10, Mobile Device Management (MDM), and Office 365 deployment.
      2. Gain expertise in managing device compliance, policies, and profiles using Microsoft Endpoint Manager.
      3. Enhance their ability to deploy and maintain applications and services across Microsoft 365 devices, such as Office 365 ProPlus and Azure AD.
      4. Learn how to secure Microsoft 365 devices, configure conditional access policies, and manage threat response and data protection.
      5. Become proficient in monitoring and maintaining device health, updating operating systems, and troubleshooting common issues in Microsoft 365 devices.


Overall, the course provides end-to-end training in managing and securing Microsoft 365 devices and ensures participants can effectively administer the services in their organization.

Course Content

  • Explore the enterprise desktop
  • Explore Windows editions
  • Understand Azure Active Directory
  • Manage Azure Active Directory identities
  • Manage device authentication
  • Enroll devices using Microsoft Configuration Manager
  • Enroll devices using Microsoft Intune
  • Execute device profiles
  • Oversee device profiles
  • Maintain user profiles
  • Execute mobile application management
  • Deploy and update applications
  • Administer endpoint applications
  • Protect identities in Azure Active Directory
  • Enable organizational access
  • Implement device compliance
  • Generate inventory and compliance reports
  • Deploy device data protection
  • Manage Microsoft Defender for Endpoint
  • Manage Microsoft Defender in Windows client
  • Manage Microsoft Defender for Cloud Apps
  • Assess deployment readiness
  • Deploy using the Microsoft Deployment Toolkit
  • Deploy using Microsoft Configuration Manager
  • Deploy Devices using Windows Autopilot
  • Implement dynamic deployment methods
  • Plan a transition to modern endpoint management
  • Manage Windows 365
  • Manage Azure virtual desktop

Training Completion Certificate

ITS SAMPLE Certificate e1547707294913

Why Innovative Technology Solutions

Our Virtual Instructor Led Training model brings classroom learning experience online. With our world-class LMS instructor-led training, self-paced E-learning and personalized mentoring you will get an immersive first-class learning experience.

Self-Paced E-learning

A self-paced e-learning with recorded video sessions that you can access anytime without going beyond your comfort zone.

Live Virtual Classroom

An interactive classroom style virtual instructor led training to engage and learn more alongside your peers with a live trainer.

Learner's Community

A Social forum where you can ask your questions, one of our expert will reply you within 24 hours on that community.

Online Access of Labs

Online access of practise labs that you can access anytime, anywhere your machine.

Industry Based Projects

Real-time Industry based projects will be shared by the trainers throughout the program

24/7 Assistance

Get engaged with integrated support assistance on your desktop and mobile learning


Trainer will be Microsoft certified having more than 15 years of experience in training and working in the IT field.

Our Online classroom (Instructor-Led) training for Microsoft Excel will be conducted via live streaming app like zoom, Web-ex, or blue jeans by an Microsoft certified trainer having experience of more than 15 years in IT domain & training.